# Ericka Mae Nolasco

Ericka Mae Nolasco is a remote worker on Himalayas, Sales Associate at Filgenius Enterprise, based in Philippines.

Source: https://himalayas.app/@erickamaenolasco

```text
I deliver customer support, content moderation, and consultative sales assistance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 160k+ PHP |
| Job categories | Customer Service, Content Moderator, Sales Associate |
| Skills | Customer Service, Live Chat, Email Support, Technical Support, Content Moderation, Sales, Salesforce, Shopify, Lark, Horde, TCS, Microsoft Office, Report Writing, Email Management, Communication Skills, Problem Solving, Critical Thinking, Leadership, Team Management |

## What I'm looking for

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I'm looking for a company where I can use my customer service, content moderation, and sales skills, gain further experience, and help enhance productivity and reputation.
```

## About

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I've supported customers at Teleperformance McKinley and Teleperformance Aura through live chat and email, addressing technical, software, membership, and billing concerns.

I used Salesforce, Shopify, Lark, Horde, and TCS to resolve customer issues efficiently and provide timely support.

I also monitored TikTok Live selling sessions for the U.S. region, helping ensure sellers followed platform guidelines and maintained content quality and compliance.

At Filgenius Enterprise, I sell pre-fabricated houses, construction equipment, and industrial fans by explaining products, presenting options, and assisting clients.
```

## Experience

### Sales Associate

Filgenius Enterprise. Jan 2025 - Dec 2026

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Sold pre-fabricated houses by presenting project details and renovation options to clients. Handled sales of construction equipment and industrial fans through product explanations and demonstrations.
```

Skills: Sales, Customer-Service, Product-Demonstrations, Client-Assistance

### Content Moderator

[Teleperformance](https://himalayas.app/companies/teleperformance-com). Jan 2021 - Dec 2024

```text
Monitored and managed TikTok Live selling sessions in the U.S. region, ensuring sellers followed platform guidelines and policies while maintaining content quality and compliance.
```

Skills: Content-Moderation, Live-Streaming, Compliance, Policy-Enforcement

### Customer Service Representative

[Teleperformance](https://himalayas.app/companies/teleperformance-com). Jan 2021 - Dec 2024

```text
Provided customer service and content moderation, handling live chat and email support for technical and software issues. Resolved membership and billing concerns using Salesforce, Shopify, Lark, Horde, and TCS tools.
```

Skills: Customer-Service, Live-Chat, Email-Support, Technical-Support, Salesforce, Shopify, Lark, Horde, TCS, Content-Moderation, Live-Streaming

## Education

### Manila Business College

Bachelor of Science, Business Marketing. 2025 - Present

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Currently pursuing a Bachelor of Science in Business Marketing.
```

### ACLC College

Senior High School, Accountancy Business Management. 2018 - 2020

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Completed Senior High School with a focus on Accountancy Business Management.
```

## Tech stack

- Salesforce
- Shopify
- Lark

To contact Ericka Mae, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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