# Erica Hazewood

Erica Hazewood is a remote worker on Himalayas, Case Manager / Care Coordinator / Subject Matter Expert at CVS Health, based in United States.

Source: https://himalayas.app/@ericahazewood

```text
Care coordination professional at CVS Health using Power BI to identify care gaps and support continuity.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Care Coordinator |
| Skills | Care Coordination, Case Management, Program Management, Regulatory Compliance, Compliance Auditing, Patient Advocacy, Discharge Planning, Performance Metrics, Data Analysis, Program Evaluation, Quality Assurance, Continuous Improvement, Workflow Optimization, Case Review, File Reviews |

## What I'm looking for

```text
I’m eager to leverage my background in care management to drive success for Cencora.
```

## About

```text
At CVS HEALTH, I facilitate patient and provider outreach to address care needs and support continuity. I use Power BI, Quickbase, and Case Assistant to evaluate performance metrics and identify trends and gaps.

I also use MedCompass, case assistant, and CEC for utilization reviews and medical record analysis, and Nabla Ambient AI to document remote care planning sessions. I follow HIPAA and program requirements while coordinating discharge planning and resolving barriers to care.

Previously, at THE DANNON PROJECT, I engineered analytics-driven reporting tools and managed federally funded workforce development grants, contributing to funding efforts for a $4.2M program. My experience also includes social services leadership, behavioral health program management, compliance-focused training, and grant consulting.
```

## Experience

### Case Manager / Care Coordinator / Subject Matter Expert (current)

CVS Health. Oct 2021 - Present

```text
Facilitated patient and provider outreach within a centralized care coordination environment to address care needs, promote continuity, and support quality outcomes. Maintained 100% data integrity across disjointed systems and ensured compliance with HIPAA and organizational standards.
```

Skills: Med-Compass, Power-BI, QuickBase, Case-Management-Assistant, HIPAA-compliance, Care-Coordination, Patient-Advocacy, Data-Analysis, Training, Nabla-Ambient-AI

### Grant & Training Consultant

Leslie-Patton & Associates. Jul 2018 - Jan 2025

```text
Designed and supported compliance-focused training programs and scrutinized grant applications, reports, and proposals for accuracy and adherence to funding stipulations. Performed compliance reviews against federal, state, foundation, and private funding guidelines.
```

Skills: Grant-writing, Compliance, Training, Budget-Planning, Research, Reporting

### Director of Social Services

Go To Healthcare Placement. Dec 2020 - Jul 2021

```text
Directed social services functions, care plans, and resident assessments for long-term care facilities, ensuring adherence to regulatory and quality standards. Monitored compliance with federal and state standards and instituted workflow improvements.
```

Skills: PointClickCare, Compliance, Care-Coordination, Staff-Supervision, Budget-Management

### Program Manager

Health Connect America. Mar 2020 - Nov 2020

```text
Orchestrated behavioral health program activities, ensuring adherence to service standards, compliance requirements, and performance expectations. Supervised program staff and spearheaded quality improvement initiatives.
```

Skills: Program-Management, Compliance, Quality-Improvement, Performance-Metrics, Budget-Management

### Training & MIS Data Specialist / Project Coordinator

The Dannon Project. Dec 2014 - Feb 2020

```text
Delivered staff training on motivational interviewing, data accuracy, documentation standards, and program requirements. Managed federally funded workforce development grants and engineered analytics-driven reporting tools.
```

Skills: Training, Data-Analysis, Grant-Management, Reporting, Research, Program-improvement

### Social Work Supervisor / Service Supervisor

Alabama Department of Human Resources. Sep 2010 - Oct 2014

```text
Supervised child welfare and adult services staff, ensuring adherence to agency, state, and federal requirements. Conducted case file audits, case reviews, and eligibility assessments to verify accuracy and compliance.
```

Skills: Supervision, Case-Management, Compliance, Audit, Reporting, Budgeting

## Education

### Capella University

Master of Healthcare Administration, Healthcare Administration. 2025 - Present

```text
Pursuing a Master of Healthcare Administration (MHA) with an expected completion in 2026.
```

### Capella University

Master of Business Administration, Business Administration. 2022 - 2023

```text
Completed a Master of Business Administration (MBA).
```

### Tuskegee University

Bachelor of Arts, Social Work. 2001 - 2006

```text
Earned a Bachelor of Arts in Social Work.
```

## Tech stack

- Tableau
- Microsoft Teams
- Quickbase
- Power BI

To contact Erica, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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