# Enrique Nuñez

Enrique Nuñez is a remote worker on Himalayas, NetApp Technical Support Engineer at Sutherland, based in Colombia.

Source: https://himalayas.app/@enriquenuez

```text
NetApp technical support engineer specializing in enterprise storage, data infrastructure troubleshooting, and customer-facing problem solving.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Colombia |
| Authorized to work in | Colombia |
| Job categories | NetApp Engineer, Front End Developer, Cybersecurity Operations, Storage Support Engineer, Technical Support Engineer, Support Engineer, Storage Engineer, Systems Administrator |
| Skills | Electronics Design, Network Administration, Cybersecurity, Excel, Word, Outlook, Electrical and Automation, Git, GitHub, Java, JavaScript, Python, HTML5, Liferay, Matlab, Photoshop, Proteus, MultiSIM, CadE Simu, Blockchain |

## What I'm looking for

```text
I’m looking for a role where I can support enterprise storage/data infrastructure, solve advanced incidents with root-cause analysis, and communicate clearly with global customers—while continuing to grow technically in systems and modern web platforms.
```

## About

```text
I’m an Electronic Engineer specialized in storage systems, technical support, and data infrastructure, with a strong background in web technologies, system administration, and enterprise support. I combine software knowledge, hardware fundamentals, and hands-on troubleshooting to deliver clear, customer-facing technical communication.

In my NetApp Technical Support Engineer role, I’ve supported enterprise-grade storage solutions (NAS/SAN) across ONTAP environments, handling advanced troubleshooting, performance analysis, configuration work, and incident resolution for global customers. Previously, I supported products at hardware, software, and operations level while mentoring agents and improving team performance, and I also built Liferay front-end components for a company public portal and a client portal.
```

## Experience

### NetApp Technical Support Engineer (current)

[Sutherland](https://himalayas.app/companies/sutherland). Aug 2024 - Present

```text
Support enterprise-grade storage solutions (NAS/SAN) and ONTAP environments for global customers, handling advanced troubleshooting, performance analysis, configuration, and incident resolution. Developed expertise in data storage management, system availability, root-cause analysis, and customer-facing technical communication.
```

Skills: NAS, Storage, Troubleshooting, Performance-Analysis, Configuration-Management, Incident-resolution, Root-Cause-Analysis, Technical-Communication

### SharkNinja Agent-Mentor-Coach

[Foundever](https://himalayas.app/companies/foundever). Mar 2023 - Aug 2024

```text
Provided customer/product support across hardware, software, and operational issues, resolving questions in real time and handling tier 2 cases for one business line. Trained new agents, delivered feedback, and created action plans to improve agent performance and motivation.
```

Skills: Customer-Support, Tier-2-Support, Coaching-and-Mentoring

### Liferay Front-End Developer

AXA Colpatria. Aug 2022 - Mar 2023

```text
Participated in creating the company public portal and an adjacent client portal (VIP clinic), including web content creation and reusable content structures. Managed navigation menus and repository/versioning for portal development.
```

Skills: Liferay, Web-Content-Creation, Repositories, And-Versioning, HTML5, Bootstrap-4+, JavaScript

## Education

### Universidad del Magdalena

Electronic Engineer, Electronic Engineering. 2016 - 2023

```text
Electronic engineering studies at Universidad del Magdalena in Santa Marta, Colombia from 2016 to 2023.
```

### Binance Academy

Blockchain for everyone, Blockchain

```text
Completed the Blockchain for Everyone training in 2023 via Binance Online.
```

### Institución Universitaria ITSA

CCNA Cybersecurity Operations, Cybersecurity

```text
Completed CCNA Cybersecurity Operations training in 2021 via Cisco Online.
```

### Universidad del Magdalena

Photovoltaic systems design, Photovoltaic Systems Design

```text
Completed Photovoltaic Systems Design training in 2021 in Santa Marta, Colombia.
```

## Tech stack

- Blockchain
- GitHub
- JavaScript
- HTML5
- Java
- MATLAB

To contact Enrique, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Cristhian Guerrero](https://himalayas.app/@cristhianguerrero): Server Engineer and Developer, Hospital Universitario Departamental de Nariño E.S.E
- [Santiago Yepes Monsalve](https://himalayas.app/@santiagoyepesmonsalv): Technical Support Leader, Latin American Hosting
- [jeferson rodriguez](https://himalayas.app/@jefersonrodriguez): Specialized IT Technician, FYM Technology S.A.S
- [Pedro Juan Sarmieto Julio](https://himalayas.app/@pedrojuansarmietojul): Técnico de Mantenimiento TI, SYSTEMSLAB
- [Jorge Borbon](https://himalayas.app/@jorgeborbon): IT Assistant Manager, EXL
- [Sergio Torrado](https://himalayas.app/@sergiotorrado): Technical Support Engineer, Sutherland
- [Juan Pablo Olivera Mendoza](https://himalayas.app/@pabl0l): IT & Network Support Technician, Mired IPS
- [David Garzón Vélez](https://himalayas.app/@davidgarznvlez): Software Engineer, GFT Technologies
- [Juan Camacho](https://himalayas.app/@juancamacho): IT Support Technician / Help Desk, Subred Integrada de Servicios de Salud Norte E.S.E
- [camilo vasquez](https://himalayas.app/@camilovasquez): Auxiliar de Soporte Técnico TI, Taller de Motocicletas