# Emma Marvin

Emma Marvin is a remote worker on Himalayas, Store Lead at Shoe Carnival, Inc., based in United States.

Source: https://himalayas.app/@emmamarvin

```text
Store Lead at Shoe Carnival, Inc. who helped enroll more than 1,000 customers in the rewards program.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 30k+ USD |
| Job categories | Customer Service, Waitress |
| Skills | Customer Service, Retail Sales, Product Recommendations, Point of Sale (POS) Systems, Cash Handling, Sales Promotions, Rewards Program Enrollment, customer relationship building, Conflict Resolution, Order Processing, Takeout Preparation, Customer concern resolution, Business Administration, Accounting, Economics |

## About

```text
At Shoe Carnival, Inc., I promote current sales and the customer rewards program, helping enroll more than 1,000 customers. I also assist with product selection and process cash and credit transactions, exchanges, and returns.

At Ichiban Japanese Grill & Sushi, I handle phone orders, prepare takeout orders, and process payments. I address customer concerns and coordinate with coworkers to support accurate orders and efficient restaurant operations.
```

## Experience

### Store Lead (current)

Shoe Carnival, Inc.. Aug 2021 - Present

```text
Provide friendly customer service, recommend products, and promote sales and rewards programs. Process POS transactions and resolve customer concerns.
```

Skills: Customer-Service, Retail-Sales, Product-Recommendations, POS-systems, Cash-Handling, Sales-Promotions, Customer-Loyalty, Problem-Solving, Teamwork

### Waitress

Ichiban Japanese Grill & Sushi. May 2023 - Aug 2023

```text
Handle phone orders, take orders, prepare takeout, and process payments in a fast-paced environment. Provide attentive customer service and resolve complaints.
```

Skills: Customer-Service, Order-Taking, Payment-Processing, Communication-Skills, Multitasking, Problem-Solving

## Education

### Highland Community College

Business Administration Certification, Business Administration. 2023 - Present

```text
Currently pursuing a Business Administration Certification with relevant coursework in accounting, economics, marketing, and business communications.
```

### Lena-Winslow High School

High School Diploma, General Studies

```text
Earned a High School Diploma in May 2023.
```

## Tech stack

- Google Docs
- Google Drive
- Google Maps
- Microsoft Office 365
- Google Sheets
- Microsoft Excel
- Microsoft Word

To contact Emma, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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