# Emil Garcia

Emil Garcia is a remote worker on Himalayas, Account Manager & Compliance Coordinator at Brown's Private Services, based in Mexico.

Source: https://himalayas.app/@emilgarcia

```text
Operations and compliance coordinator at Brown’s Private Services, coordinating NetJets ground services and improving workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Mexico |
| Authorized to work in | Mexico |
| Salary expectations | 30k+ USD |
| Job categories | Operations Coordinator, Quality Manager, Manufacturing Engineer, Project Coordinator, Account Manager |
| Skills | Operations Management, Process Improvement, Project Coordination, Quality Management, ISO 9001, ISO 14001, IATF 16949, Compliance, Internal Audit, Lean methodologies, Time And Motion Study (TMS), KPI Reporting, SOPs, Process documentation, Customer Operations |
| LinkedIn | https://linkedin.com/in/emilgbernal |

## About

```text
At Brown’s Private Services, I coordinate premium transportation and ground-service operations for U.S.-based aviation clients, including the NetJets account in Mexico. I connect clients, drivers, vendors, and internal teams to keep service execution, documentation, and compliance on track.

I moved from Operations Assistant into broader account coordination responsibilities after supporting dispatch, scheduling, customer communication, and daily operations. In my current role, I support audits and quality reviews while identifying gaps in communication and workflows.

At Northstar Automall, I advanced from remote sales representative into operations and quality leadership. I helped scale the business from 1 to 4 Texas locations and implemented CRM, project management, and process documentation practices.

Earlier, I led process optimization and continuous improvement initiatives at ROI / Caterpillar, and managed quality, safety, and ISO 9001 compliance documentation at Ipatek Automation. I’m also developing Wardash, an operational intelligence concept for premium transportation and aviation logistics, while building its MVP and developing practical skills in data, automation, dashboards, APIs, and AI tools.
```

## Experience

### Account Manager & Compliance Coordinator (current)

Brown's Private Services. Jan 2023 - Present

```text
Coordinate premium transportation and ground-service operations for U.S.-based aviation clients, including the NetJets account in Mexico. Serve as the operational point of contact between clients, drivers, vendors, and internal teams, managing schedules, service changes, last-minute requests, and escalations.
```

Skills: Operations-Management, Compliance, Client-Management, Vendor-Management, Scheduling, KPI-Reporting, Documentation, Audit, Quality-Reviews, Process-Improvement

### Operating Partner & Quality Manager

Northstar Automall. Jan 2021 - Jan 2023

```text
Started as a remote sales representative, closing up to 7 deals per week, and later advanced into operations and quality leadership. Oversaw sales, marketing, finance, purchasing, customer experience, and post-sale operations, and helped scale the business from 1 to 4 Texas locations.
```

Skills: Sales, Operations-Management, Quality-Management, CRM, Project-Management, Process-documentation, Team-Coordination, Remote-Work

### Operations Assistant

Brown's Private Services. Jan 2020 - Jan 2023

```text
Supported daily transportation operations, dispatch, customer communication, scheduling, documentation, and administrative activities. Coordinated with drivers, vendors, and clients to resolve service issues and keep operations moving.
```

Skills: Operations, Dispatch, Client-Communication, Scheduling, Documentation, Coordination, Problem-Solving

### Manufacturing Engineer

ROI / Caterpillar. Jan 2018 - Jan 2021

```text
Led process optimization and continuous improvement initiatives using Lean methodologies and time-and-motion studies. Analyzed processes, identified inefficiencies, and supported practical improvements to workflows and productivity.
```

Skills: Lean-methodologies, Time-And-Motion-Study-(TMS), Process-Optimization, Continuous-Improvement, Project-Tracking, Workflow-Development

### Quality & Industrial Safety Engineer

Ipatek Automation. Jan 2016 - Jan 2018

```text
Managed quality, safety, and compliance documentation in accordance with ISO 9001 requirements. Conducted internal audits, training, corrective-action follow-up, and compliance reporting for clients.
```

Skills: ISO-9001, Quality-Management, Safety-Compliance, Internal-Audit, Training, Corrective-Actions, Compliance-Reporting, Automation-Projects

### Quality Management Intern

Daimler Mercedes-Benz. Jan 2013 - Jan 2014

```text
Supported ISO/TS 16949 and ISO 14001 certification renewal activities, internal audits, continuous improvement, and quality documentation. Coordinated logistics for executive meetings and corporate events.
```

Skills: IATF-16949, ISO-14001, Internal-Audit, Continuous-Improvement, Quality-Documentation, Event-Coordination

### Founder

Wardash

```text
Developing an operational intelligence concept for premium transportation and aviation logistics focused on profitability, provider performance, delays, KPIs, SLA monitoring, and operational visibility. Building an MVP while developing practical skills in data, automation, dashboards, APIs, AI tools, and business systems.
```

Skills: Data-Analysis, Automation, Dashboarding, APIs, AI-Tools, Business-Systems, KPI-Monitoring, SLA-Monitoring

### Founder

Cabooyah!

```text
Built a concierge and hospitality services business focused on premium transportation, catering, yachts, tequila experiences, and private events. Responsible for operations, service design, marketing, partnerships, customer experience, and business development.
```

Skills: Operations, Service-Design, Marketing, Partnerships, Customer-Experience, Business-Development

## Education

### Universidad Regiomontana

Bachelor of Science, Industrial & Systems Engineering. 2009 - 2014

```text
B.S. in Industrial & Systems Engineering from Universidad Regiomontana, completed from 2009 to 2014.
```

## Tech stack

- Python
- Google Workspace
- Notion
- Google Sheets
- Microsoft Excel
- SQL
- Power BI

To contact Emil, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Gerardo Garza](https://himalayas.app/@gerardogarza): Operations Manager, PETROELEMENTS, SA DE CV
- [Valeria Murillo Contreras](https://himalayas.app/@valeriamurillocontre): Workday Project Coordinator, Strada
- [Danny Vargas](https://himalayas.app/@dannyvargasmx): Operations & Customer Experience Specialist, Amazon
- [Eduardo Gonzalez](https://himalayas.app/@eduardogonzalez1): Independent Operations Manager, Business Services & Portfolio
- [Manuel Arias](https://himalayas.app/@manuelarias): Sr. Operations Manager, Trusklogic Guatemala
- [Rosalio Benitez](https://himalayas.app/@rosaliobenitez): IT Dispatcher, Tremco Inc
- [Alejadro Paez](https://himalayas.app/@alejandropaezn): Operations & Cost Control Coordinator, Grupo Los Mero's
- [Andrea Alvarez](https://himalayas.app/@andreaalvarez2): Operations & Logistics Supervisor, Invenco
- [Alfonso Bravo Olivar](https://himalayas.app/@alfonsobravoolivar): Operations Team Lead, Grailzee
- [Sahad Camorlinga](https://himalayas.app/@sahadcamorlinga): Construction Project Administrator, Sage Investment Group