# Elizabeth Adeyemo

Elizabeth Adeyemo is a remote worker on Himalayas, Customer Success & Operations Executive at LIZÉ Fashion Studio, based in Nigeria.

Source: https://himalayas.app/@elizabethadeyemo

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Customer Success professional across banking, fintech and fashion who managed client relationships and order support at LIZÉ Fashion Studio.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Customer Success, Customer Support Specialist, Customer Service, Administrative Officer, IT Support Specialist, Growth Marketing Specialist, Digital Sales Specialist, Credit Officer |
| Skills | Customer Success, Customer Support, Customer Experience, Customer Relationship Management, CRM Management, Customer Onboarding Support, Complaint Resolution, Customer Retention, Multichannel Support, Email Support, Live Chat, Phone Support, Lead Generation, Account Management, Technical Support |

## What I'm looking for

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I'm interested in helping businesses deliver reliable customer experiences through customer success and support work.
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## About

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At LIZÉ Fashion Studio, I managed client relationships and communications for consultations, order enquiries and custom orders. I guided clients through the order process, shared updates and followed up on requests.

At PEFA SOLUTIONS, I handled customer enquiries and complaints, escalating issues and following up to support timely resolution. I also coordinated internal communication and customer-related administrative activities.

At Digital Witch Support Community, I provided technical and customer support, carried out basic troubleshooting and used CRM platforms to organise client information. I also assisted with lead generation, prospect follow-ups and email marketing.

At Rockfinancials Limited, I assisted customers with financial product enquiries, account concerns and service issues. Earlier, at Legend Microfinance Bank, I supported customer service and credit processes, including loan documentation and repayment follow-ups.
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## Experience

### Customer Success & Operations Executive

LIZÉ Fashion Studio. Jun 2025 - Sep 2026

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Managed client relationships and communications, including consultations, order enquiries, and custom order requirements. Guided clients through order processes, provided updates, and followed up on requests.
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Skills: Customer-Relationship-Management, Client-Communication, Order-Management, Follow-up, Customer-Service

### Administrative Officer

PEFA Solutions. Feb 2025 - Jun 2025

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Managed customer enquiries and complaints, escalating issues and following up to support timely resolution. Coordinated internal communication and customer-related administrative activities.
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Skills: Customer-Support, Complaint-Resolution, Administrative-Support, Communication-Skills, Recruitment-coordination, Onboarding

### IT Support & Virtual Assistance Intern

Digital Witch Support Community. Nov 2024 - Apr 2025

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Provided technical and customer support, responding to user enquiries and carrying out basic troubleshooting. Used CRM platforms to organise client information and support customer relationship activities.
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Skills: Technical-Support, Customer-Support, CRM, Lead-Generation, Cold-Calling, Email-Marketing, Virtual-Assistant, Scheduling, Project-Coordination

### Growth Marketing & Digital Sales Specialist

Rockfinancials Limited. Jan 2022 - Oct 2024

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Assisted prospective and existing customers with enquiries about financial products, account concerns, complaints, and service issues. Maintained customer communication through phone calls, WhatsApp, and SMS, providing follow-up and escalating unresolved concerns.
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Skills: Customer-Support, Digital-Marketing, Lead-Generation, Outbound-Calls, Customer-Engagement, WhatsApp, SMS, Brand-Visibility

### Administrative Officer (NYSC)

State Universal Basic Education Board (SUBEB). Jul 2023 - Jun 2024

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Supported administrative documentation, data collation, and registration of board plans and official complaints. Assisted with departmental coordination, meeting arrangements, and records management.
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Skills: Administrative-Support, Data-Entry, Records-Management, Bookkeeping, Reporting

### Customer Service Executive / Credit Officer

Legend Microfinance Bank. Jan 2016 - Jan 2018

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Attended to customer enquiries, banking service requests, account maintenance, and transaction-related concerns. Supported credit applications, documentation, verification, loan processing, and repayment follow-ups.
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Skills: Customer-Service, Banking-Operations, Credit-Processing, Loan-Processing, Complaint-Resolution, Client-Records, Savings-Programs

## Education

### HubSpot Academy

Customer Service & Support Courses, Customer Service and Support

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Completed Customer Service and Support courses from HubSpot Academy in 2026.
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### Digital Witch Support Community

IT Support & Remote Business Operations, IT Support and Remote Business Operations

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Certification in IT Support and Remote Business Operations from Digital Witch Support Community, completed in December 2024.
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### Ekiti State University

Bachelor of Science, Biochemistry

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Bachelor of Science in Biochemistry from Ekiti State University, Nigeria, completed in 2023.
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### Osun State Polytechnic

Ordinary National Diploma, Science Laboratory Technology

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Ordinary National Diploma in Science Laboratory Technology from Osun State Polytechnic, Nigeria, completed in 2016.
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## Tech stack

- Salesforce
- Zendesk
- HubSpot
- Google Workspace
- Trello
- Asana
- Notion
- monday.com
- FreshDesk
- Microsoft Office

To contact Elizabeth, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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