# Elisa Torres Chacón

Elisa Torres Chacón is a remote worker on Himalayas, Business Operations Manager at Arcadia TCG, based in Mexico.

Source: https://himalayas.app/@elisatorreschacn

```text
I improve business operations through sales-data analysis, process improvement, and stakeholder support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Mexico |
| Authorized to work in | Mexico |
| Salary expectations | 300k+ MXN |
| Job categories | Business Operations Analyst, Data Analyst, Business Analyst, Operations Manager, Sales Operations Analyst, Process Improvement Analyst, Customer Success Manager, Business Operations Analyst, IT Business Operations Analyst, Business Operations Analyst II, Business Operations Analysis, Business Consultant, Claims Analyst |
| Skills | Data Analysis, Data Validation, Root Cause Analysis, Business Operations, Process Improvement, Stakeholder Management, Cross Functional Communication, Incident resolution, Customer Relationship Management, Microsoft Office, Excel, Adobe Creative Suite, Power BI, ChatGpt, SAP, Salesforce, Inventory Management, Financial Planning, Vendor Management, English, Spanish, Aruba |

## What I'm looking for

```text
I'm looking for a role where I can use data analysis, operational support, and process improvement to solve business challenges, collaborate with global teams, and improve efficiency.
```

## About

```text
I've supported sales compensation operations at Hewlett Packard Enterprise, analyzing sales crediting data, resolving discrepancies, and submitting data corrections for Federal/SLED, NA Channels, Telco, Commercial, and NA Aruba Channels.

I trained colleagues on tools and processes while working directly with the sales force to investigate claims, validate transaction data, and improve incident resolution.

As Owner and Business Operations Manager at Arcadia TCG, I managed inventory, vendor relationships, financial planning, and sales analysis to improve operations and customer experience.
```

## Experience

### Business Operations Manager

Arcadia TCG. Jan 2025 - Jan 2026

```text
Managed business operations, inventory, vendor relationships, and financial planning. Analyzed sales performance and implemented process improvements to enhance customer experience.
```

Skills: Data-Analysis, Process-Improvement, Inventory-Management, Vendor-Management, Financial-Planning, Customer-Experience, Sales-Analysis

### Sales compensations Business consultant

[Hewlett Packard Enterprise](https://himalayas.app/companies/hewlett-packard-enterprise). Aug 2018 - Feb 2025

```text
Actively supported Business Units such as:
Federal/SLED, NA Channels, Telco, Commercial and
NA Aruba Channels
Delivered timely data analysis on sales crediting
information and submitted corrections to the data.
Engagement with the sales force directly to help
mitigate and solve crediting discrepancies.
Trained others in the organization on the tools and
processes.
```

Skills: Excel, SQL, Salesforce, Data-Analysis, Microsoft-Office, Sales, English, Customer-Service

### Sales compensations claim analyst

[Hewlett Packard Enterprise](https://himalayas.app/companies/hewlett-packard-enterprise). Aug 2017 - Aug 2018

```text
Investigation of transaction data requested by the
sales representatives via claim submission.
Investigation and data analysis for discrepancies and
mistakes.
Data correction submission.
```

Skills: Excel, SQL, Salesforce, Data-Analysis, Microsoft-Office, Sales, English, Customer-Service

### Radio Broadcaster

Radio universitaria UDG. Jul 2016 - May 2018

```text
Produced and hosted radio content while
coordinating with external partners and internal
teams.
Developed communication strategies and
managed stakeholder relationships.
```

Skills: Marketing, Radio, Community-Engagement, Communication-Skills, Communication-Strategy

## Education

### Universidad de Guadalajara

Bachelor's Degree, Communication Sciences. 2016 - 2018

```text
Produced and hosted radio content while coordinating with external partners and internal teams. Developed communication strategies and managed stakeholder relationships.
```

### Universidad Enrique Díaz de León

Bachelor's Degree, Communication Sciences. 2013 - 2017. Grade: 87

Activities and societies: Communication sciences major with an Enterprise communication focus

## Tech stack

- Aruba

To contact Elisa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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