# Eleni Georghiou

Eleni Georghiou is a remote worker on Himalayas, VIP/VVIP Customer Service at Skylink Services Ltd, based in Cyprus.

Source: https://himalayas.app/@elenigeorghiou

```text
Accounts and commercial administration professional at Skylink Services Ltd who handled executive aviation billing and trained staff in service standards.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Cyprus |
| Authorized to work in | Cyprus |
| Salary expectations | 30k+ EUR |
| Job categories | Commercial Administration, Customer Service, Aviation Operations Coordinator, Corporate Trainer |
| Skills | Accounts Receivable, Billing, Credit Control, Commercial Administration, Invoice Processing, Contract Administration, VIES Reporting, KYC Documentation, Bank Reconciliation, Executive Operations, VIP Customer Service, Corporate Trainer, Onboarding, Flight Coordination, Excel |
| LinkedIn | https://linkedin.com/in/eleni-georghiou3011 |

## About

```text
At Skylink Services Ltd, I prepared invoices, quotations, purchase orders, and monthly reports for international executive aviation operators and corporate clients. I also maintained client pricing and contracts, followed up on outstanding balances, and supported reconciliation and KYC documentation.

Throughout my time at Skylink, I trained new and existing employees in customer service, operational procedures, safety, and compliance. I also supported VIP and Head-of-State services and coordinated aircraft handling, flight documentation, and bespoke passenger requirements.
```

## Experience

### VIP/VVIP Customer Service

Skylink Services Ltd. Jan 2015 - May 2026

```text
Provided discreet, personalized service to Heads of State, senior government officials, and high-net-worth individuals in VIP FBO and Head-of-State terminal environments. Coordinated arrivals and departures, assisted with immigration and customs, and managed bespoke passenger requirements.
```

Skills: VIP-Service, Customer-Service, Communication-Skills, Cultural-Awareness, Discrétion, Coordination

### Executive Aviation Operations

Skylink Services Ltd. Jan 2015 - May 2026

```text
Coordinated executive aircraft handling operations, flight schedules, and operational documentation. Liaised with aviation authorities and stakeholders, and organized luxury accommodation, transportation, and catering for passengers and crews.
```

Skills: Aviation-Operations, Flight-Coordination, Stakeholder-Liaison, Logistics, Customer-Service

### Company Trainer

Skylink Services Ltd. Jan 2015 - May 2026

```text
Delivered onboarding and refresher training to new recruits and existing employees across customer service excellence, operational procedures, safety, security, and compliance. Adapted training to different roles and experience levels.
```

Skills: Training, Onboarding, Customer-Service, Safety, Security, Compliance

### Accounts & Commercial Administration

Skylink Services Ltd. Jan 2015 - May 2026

```text
Prepared invoices, quotations, and purchase orders for international executive aviation clients, managed accounts receivable and credit control, and maintained financial records and databases. Supported commercial administration and contract management in a premium executive aviation environment.
```

Skills: Sage-50, Priority-ERP, Excel, JCC-Payments, VIES-Reporting, KYC, Accounts-Receivable, Credit-Control, Contract-Administration, Database-Management

### Passenger Service Agent

Swissport Cyprus. Jan 2008 - Dec 2014

```text
Managed check-in, boarding, arrivals, and passenger assistance in a high-volume commercial aviation environment, delivering professional front-line customer service and resolving operational issues.
```

Skills: Check-in, Boarding-Management, Customer-Service, problem-resolution, Compliance

### Administrative Secretary

Eko Petrofine. Jan 2006 - Dec 2008

```text
Managed office administration, correspondence, documentation, filing, and scheduling while supporting day-to-day internal workflows and record keeping.
```

Skills: Administration, Correspondence, Filing, Scheduling, Record-keeping

### Passenger Service Agent

2Serve. Jan 2003 - Dec 2006

```text
Provided front-line passenger assistance across check-in, boarding, and airport customer service, handling queries professionally in a fast-paced environment.
```

Skills: Check-in, Boarding-Management, Customer-Service, Communication-Skills

## Education

### University of Derby

Associate of Science, Criminology. 2006 - 2009

```text
Associate of Science in Criminology from the University of Derby, completed from 2006 to 2009.
```

### American Academy Larnaca

High School Diploma, General Studies

```text
High School Diploma from American Academy Larnaca, completed in 2003.
```

## Tech stack

- Microsoft Teams
- Microsoft Excel
- Microsoft 365

To contact Eleni, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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