# Efstratios Papachristos

Efstratios Papachristos is a remote worker on Himalayas, Banking & Payment Services Operations at First Data / New SIA Greece / Nexi Greece, based in Greece.

Source: https://himalayas.app/@efstratiospapachrist

```text
Greek language quality-control professional at Nexi Greece, reviewing banking applications, payment records and case information for accuracy.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Greece |
| Authorized to work in | Greece |
| Salary expectations | 40k+ EUR |
| Job categories | Language Quality Control, Text Validator, Customer Operations Specialist |
| Skills | Greek Language Evaluation, Text Content Validation, Transcription Quality Control, Document Verification, Data Verification, Accuracy checks, Discrepancy Identification, Procedure Compliance, Case Review, Records Management, Customer Issue Investigation, Customer Service, Banking Operations, Payment Operations, Card Operations |

## What I'm looking for

```text
I’m looking for remote, task-based work in Greek-language quality review, text validation or transcription quality control, where I can follow clear procedures and work independently.
```

## About

```text
At First Data / New SIA Greece / Nexi Greece, I’ve supported banking and payment-services operations for major Greek banks and payment-services clients. I review business-loan requests, card applications and supporting documents against established requirements and procedures.

I check transaction details and handle card operations, refunds, credits, POS technical-support requests and merchant-service cases. When information is missing or inconsistent, I follow the appropriate process to resolve or escalate the case and maintain accurate records across operational systems.

I also work directly with customers by phone and in writing to investigate complaints, explain outcomes and resolve service issues. My experience in Greek-language quality review and text validation draws on careful document checking, procedure compliance and daily use of operational platforms and Excel.
```

## Experience

### Banking & Payment Services Operations (current)

First Data / New SIA Greece / Nexi Greece. Jul 2015 - Present

```text
Supported operations for major Greek banks and payment-services clients, reviewing applications and documents, checking transactions, and resolving discrepancies. Maintained accurate records across CRM and banking systems and handled customer inquiries by phone and in writing.
```

Skills: Excel, CRM, ServiceNow, Teams, Asana, Ariadne, CRED, Altamira, Base24, Mercury, TMS, Hiopos, Bluefin, ERP, Banking-Platforms, Payment-Platforms, Document-Review, Data-Verification, Customer-Service, Discrepancy-resolution

### Store Supervisor and Cashier

Retail Business

```text
Responsible for daily operations, customer service, and sales in a retail business.
```

Skills: Retail-Operations, Customer-Service, Sales, Cash-Handling, Team-Supervision

### Administrative Support

Accounting Office

```text
Provided administrative support including document handling and office tasks.
```

Skills: Administrative-Support, Document-Handling, Office-Administration

## Education

### Professional Seminar

Professional Seminar, Culinary Arts

```text
Completed a professional seminar on the art and technique of pasta.
```

### ETOILE Institute of Vocational Training

Culinary Arts Technician / Chef, Culinary Arts

```text
Completed vocational training as a Culinary Arts Technician / Chef.
```

### Vocational High School (EPAL)

Vocational High School Diploma, Business Administration

```text
Completed vocational high school with a focus on Economics and Administration, specializing in Business Administration and Accounting Assistant.
```

## Tech stack

- Asana
- Mercury
- Microsoft Excel
- ServiceNow
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Efstratios, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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