# Efe Olori

Efe Olori is a remote worker on Himalayas, Operations Manager at Marces Store, based in Nigeria.

Source: https://himalayas.app/@efeolori

```text
Operations Manager focused on service excellence, workflow efficiency, and data-driven insights to drive brand growth.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Operations Manager, Operations Manager, HMO Manager, Administrative Manager, Teacher, Research Intern, Business Operations Manager |
| Skills | Operations Management, Service Excellence, Customer Satisfaction, Vendor coordination, Product Sourcing, Sales, Instagram, Social Media Trends, Campaigns, Canva, Google Workspace, Workflow Management, Data Insights, Complaint Management, Policy Development, Enrollment Process, Authorization, Referrals, Community Engagement, Classroom Management, Educational Techniques, Environmental Sampling, Databases, Port, Microsoft Office |

## What I'm looking for

```text
I’m seeking a role where I can deliver service excellence through efficient operations, complaint-to-resolution workflows, and data-driven insights—while growing brand visibility and sales through Instagram and social media content.
```

## About

```text
I’m an Operations Manager with a strong commitment to service excellence, exceptional written and verbal communication, and a proven ability to oversee daily operations while coordinating effectively with customers and vendors. I’ve managed workflows, tracked performance, and used data-driven insights to improve day-to-day outcomes.

In my HMO and healthcare operations roles, I process complaints from beneficiaries and coworkers, follow established guidelines, and support effective policies for operational procedures. I also handle patient/clients orientation on benefits and eligibility status, manage authorization and referrals, monitor staff performance, and ensure satisfaction—bringing the same structured approach into marketing operations through Canva, Instagram campaigns, and social media content.
```

## Experience

### Operations Manager

Marces Store. Mar 2025 - Jan 2026

```text
Oversee daily operations, product sourcing, and customer/vendor coordination while ensuring service satisfaction. Drive brand visibility and sales through Instagram and social media campaigns, creating marketing content with Canva and managing workflows in Google Workspace and Microsoft Office.
```

Skills: Operations-Management, Product-Sourcing, Customer-Service, Vendor-coordination, Social-Media-Marketing, Canva, Google-Workspace, Workflow-Management, Microsoft-Office

### HMO Manager

Patol Medical Centre. Jul 2022 - Oct 2023

```text
Managed HMO-related processes by handling beneficiary complaints, following operational guidelines, and resolving patient/client issues to ensure satisfaction. Oriented patients on eligibility, enrollment, and authorization/referral status, and monitored staff performance while engaging the HMO community.
```

Skills: Patient-Onboarding, Referral-Coordination, Customer-Service, Stakeholder-Management

### Teacher (NYSC)

Community Secondary School. Jun 2022 - Jul 2022

```text
Developed and maintained classroom environments that supported students’ social and emotional development and academic growth. Planned and delivered lessons using varied teaching techniques, managed behavioral issues, and created flexible learning programs to keep students motivated and engaged.
```

Skills: Classroom-Management, Lesson-Planning, Teaching-And-Instruction

### Research Intern

Rivers State Ministry of Environment. May 2018 - Nov 2018

```text
Conducted routine and non-routine analysis of in-process environmental materials and samples to identify needs for improvement. Prepared charts, photos, and graphs for presentations and entered scientific data into databases while supporting analysis procedures and documentation.
```

Skills: Environmental-Sampling, Laboratory-Field-Analysis, Charts-And-Graphs, Research-and-Documentation, Database-Management

## Education

### University of Port Harcourt

Bachelor of Science, Geography and Environmental Management. 2020 - Present

```text
Studied Geography and Environmental Management (BSc) at the University of Port Harcourt; year noted as 2020.
```

## Tech stack

- Gmail
- Google Workspace
- Canva
- Port
- Make

To contact Efe, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Boma Bomor](https://himalayas.app/@bomabomor): Head of Customer, WashRyte Limited
- [Adedamola Johnson](https://himalayas.app/@adedamolajohnson): Operations Manager, Pennak
- [Victoria Ayodeji](https://himalayas.app/@victoriaayodeji): Response Officer, Murtala Mohammed International Airport
- [Ibrahim Ayodele Kasim](https://himalayas.app/@ibrahimayodelekasim): Community Facilitator, SFH and EHRAAI
- [Anagwu Kenechukwu](https://himalayas.app/@anagwukenechukwu): Volunteer (Remote), United Unity Environmental Rescue Organization
- [Adedunni Ogundipe](https://himalayas.app/@adedunniogundipe): Operations Assistant Manager, JR Farms
- [Samson Igbinedion](https://himalayas.app/@samsonigbinedion): Customer Service & Operations, Picckr Logistics
- [John Nwabughogu](https://himalayas.app/@chiem3la): Chief Operations Officer, West African Senior School Ekigo Limited
- [SAADATU ABDULMALIK](https://himalayas.app/@saadatuabdulmalik): Operations Manager, Unfold Magazines
- [Iniubong Robert](https://himalayas.app/@iniubongrobert): Operations Manager, Nestlé