# Edgardo User

Edgardo User is a remote worker on Himalayas, Comercial and Sales Manager at ALU-ARQ S.A. de C.V., based in El Salvador.

Source: https://himalayas.app/@edgardoperez92

```text
Industrial Engineer with 15+ years of progressive experience in sales management, business operations, operation manager, CRM/ERP, KPI's management
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | El Salvador |
| Authorized to work in | El Salvador |
| Salary expectations | 30k+ USD |
| Job categories | Sales Manager, Operations Manager, Procurement Manager, Product Development Manager, Project Manager, Executive Assistant, Sales Executive |
| Skills | Sales Management, Sales Operations, CRM Implementation, WinPerfil, Procurement, International Procurement, Vendor Management, Business Operations, Product Development, Project Management, KPI Management, Cost Analysis, Profit Margin Analysis, Logistics Management, Customs Duties Calculation |
| LinkedIn | https://www.linkedin.com/in/edgardo-perez92 |

## About

```text
Industrial Engineer with 15+ years of progressive experience in sales management, business operations, domestic and international procurement, product development, project management, operation manager, human resources management, sales Team Leadership. Experienced in leading cross-functional teams of more than 60 employees, managing budgets and profit margins, coordinating suppliers, and improving operational and commercial processes. Skilled in CRM implementation and administration, KPI monitoring, and sales-growth initiatives. Advanced English (C1), with experience negotiating and coordinating with international suppliers. Complex problem-solving, KPI Implementation, Monitoring & Performance Analysis, dedicate, with initiative, fast learner, with a lot of persistence, results-oriented and focused on customer service and satisfaction, I also have experience as an executive assistant and everything that entails.
```

## Experience

### Comercial and Sales Manager

ALU-ARQ S.A. de C.V.. Feb 2024 - Sep 2026

```text
Led the Commercial and Sales Department, managing sales executives, quotation staff, and team development. Set KPIs, oversaw HubSpot CRM and ERP, developed business opportunities, strengthened client relationships, and sourced project materials from local and international suppliers. Helped achieve record sales in 2025, 37% above the previous record set in 2022.
```

Skills: CRM-Systems, HubSpot, Monday.Com, Salesforce, Sales-Team-Management, Sales-Strategy, Sales-Operations, Sales-Management, Gestión-Comercial, Sales-Development, Business-Development, Business-Planning, Business-Operations, Excel, Microsoft-Office, Microsoft-365, Autocad, AutoCAD-2D-Layouts, Fusion-360, Technical-Sales, Technical-Solution-Architecture, Sales-Prospecting, Sales-Presentations, Sales-Leadership, Sales-Support, Profitability-Analysis, Professional-communication

### Head of Sales / New Product Development

ALU-ARQ. Dec 2018 - Feb 2024

```text
Served as Head of Sales and New Product Development, overseeing team KPIs, quotations, deal profitability, HubSpot CRM, Monday.com workflows, and product sourcing and adaptation with international suppliers. Implemented WINPERFIL ERP/CAD, reducing quotation time 40%, quotation errors 43% in six months (76% in year one), operating costs 26%, purchasing errors 31%, and manufacturing errors 42%.
```

Skills: Sales, Sales-Operations, Sales-Pipeline-Management, Sales-Prospecting, Executive-Support, Executive-Reporting, AutoCAD-2D-Layouts, Autocad, Fusion-360, Quoting, Budget-Management, Budgeting, New-Product-Development, Business-Analysis, Profitability-Management, Profitability-Analysis, Supplier-Management, Supply-Planning, Supplier-Coordination, Sales-Proposals, Sales-Presentations, CRM, Monday.Com, HubSpot, Sales-Executive, Sales-Support, Sales-Supervision, Pre-sales-Support, Sales-Support-And-Administration, Customer-Service, Customer-Support, Customer-Relationships, ERP-Implementation, CRM-Implementation

### Operation Manager

ALU-ARQ S.A. de C.V.. Dec 2014 - Dec 2018

```text
Managed procurement, inventory, imports, logistics, production, and fleet operations. Led 60+ employees, coordinating workloads, project schedules, deadlines, quality, field reports, and resources through. Monday.com and Microsoft Project. Negotiated with logistics providers, checked customs docs and tariff codes, sourced local and international suppliers, and oversaw routing and fleet maintenance
```

Skills: Operations-Management, Human-Resources-Management, Project-Management, Supply-Chain-Management, Logistics-Operations, Microsoft-Office, Financial-Negotiation-With-Providers, Quality-Control, Microsoft-Project, Monday.Com, Windows-11, SAP, ERP, Customer-Service, Technical-Support, Technical-Documentation, Inventory-Management, Human-Capital-Management, Human-Resources

### Sales Executive

ALU-ARQ S.A. de C.V.. Dec 2012 - Dec 2014

```text
Managed technical sales of Architectural finishes products for construction, focusing on client engagement and new business development. Qualified prospective customers, made sales presentations (online and on site) and prepared quotations, AutoCAD designs, and bidding proposals for private and government tenders. Met and exceeded monthly sales targets in 20 of 24 months
```

Skills: Technical-Sales, Customer-Service, Customer-Experience, Customer-Retention, Customer-Acquisition, Customer-Research, Customer-Support, Customer-Satisfaction, Sales-Presentations, AutoCAD-2D-Layouts, Autocad, technical-drawings, Budgeting, Quoting, Quotations, Quote-Preparation, Drawing, Microsoft-Office, Excel, Word, Windows, Copywriting

### Head of Budgeting /Executive assistant

ALU-ARQ S.A. de C.V.. Jan 2010 - Jan 2013

```text
Prepared cost estimates and AutoCAD drawings to showcase proposed products for tender submissions and direct contracts. Read and interpreted technical drawings and bid specifications. Supported the Sales Manager by reviewing quotations, assessing sales opportunities, and analyzing profit margins.
```

Skills: Autocad, Presupuestos, Diseño, Lectura-de-planos-técnicos, Análisis-De-Márgenes

## Education

### Universidad Francisco Gavidia

Ingeniero Industrial, Industrial Engineering

```text
Graduated with honors in Industrial Engineering, with strong performance in mathematical aptitude subjects.
```

### Colegio Externado de San José

Bachiller General, General Studies

```text
Graduated with honors, with excellent grades in all subjects, especially mathematics, physics, and chemistry.
```

### Instituto Técnico Centro Americano (ITCA)

Técnico en Idioma Inglés, English. 2004 - 2007

```text
Graduated with honors in English language, achieving an excellent average throughout the program to ensure a high level of English proficiency.
```

## Tech stack

- Google Docs
- Zoho Mail
- Gmail
- Google Drive
- Microsoft Teams
- Google Maps
- HubSpot
- Windows
- WhatsApp
- Google Workspace
- Microsoft Office 365
- Zoho Projects
- Google Sheets
- monday.com
- Microsoft Edge
- Adobe Illustrator
- SAP
- Microsoft Dynamics 365
- AutoCAD
- Zoho CRM
- Microsoft Project
- Microsoft Office

To contact Edgardo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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