# Dorota Kosiorek Dorota Kosiorek is a remote worker on Himalayas, Go To Market & Customer Success Fractional Operator & Consultant at Self Employed, based in Poland. Source: https://himalayas.app/@dorotakosiorek ```text GTM & Customer Success leader with ~15 years in AI/SaaS, BCG and PwC. Finance background, certified coach. I build teams that keep and grow customers. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Poland | | Authorized to work in | Poland | | Salary expectations | 150k+ USD | | Job categories | GTM and Customer Success Lead, Customer Success Director, GTM Consultant, Executive Coach, Chief Strategy Officer, Operations Executive | | Skills | Go To Market Strategy, Customer Success, Partnership Management, Enterprise Sales, Renewals, Revenue Expansion, Pricing Strategy, Commercial Negotiation, Value Realization, Sales Enablement, Professional Services, AI Integration, Pre Sales, Pilot Projects, Business Case Development | | Website | https://dorotakosiorek.com | | LinkedIn | https://https://www.linkedin.com/in/dorotakosiorek/ | ## What I'm looking for ```text A leadership role in a business that excites me, where I can make a real impact and keep growing. I'm happy leading a team as a coach or working in a strategic role. I value good leadership, honest communication and care for people. Remote or hybrid, focused on outcomes, with room for life outside work. Most drawn to sport, health, wellness, education and tech. ``` ## About ```text I'm a GTM and Customer Success leader with ~15 years of experience across AI/SaaS, strategy consulting and transaction advisory. Most recently I spent five years at Tractable.ai, an AI scale-up selling to large insurers. I started as Head of Engagements in Poland and grew into Director of Go-To-Market, Customer Success & Partnerships for EMEA. For about 1.5 years I also covered the US. I led a remote team of 5–10 across more than five countries, including managers, CSMs and solutions managers. I was also the hiring manager for over four years. We looked after a $5–10M portfolio: 15–20 enterprise accounts and more than 100 subscription customers. We kept ARR retention at 95%+ in 2024–2025 and brought in new ARR at 120% of target. My work covered the full customer lifecycle: presales and AI pilots, business cases, pricing and negotiation, onboarding, adoption, renewals and expansion. I also owned our EMEA GTM strategy and the partner ecosystem. My team was the best performing in the company. The thing I'm proudest of is that people told me I was the best manager they'd had. Before Tractable I spent ten years at PwC and BCG. At PwC I did audit and forensic work, then led due diligence projects in retail, TMT and healthcare, and managed teams of 4–8. At BCG I worked on cost and process optimisation for large European retailers. I passed the ACCA exams. That finance background still shapes how I work: I think in value drivers and numbers, and I build business cases that hold up in front of a CFO. I'm also an ICF Associate Certified Coach and a certified brain coach. Since 2024 I've coached leaders and founders on focus, decision making and performing well without burning out. It's the same approach I take with my own teams: high standards, honest feedback and real support. I'm looking for a leadership role where I can make a real impact in a business that excites me. That could be Head or Director of Customer Success, Head of GTM, COO or an operator role. I'm open to full-time, fractional, interim or part-time. I'm most drawn to sport, health, wellness, beauty, education, entertainment and tech, but a good role matters more to me than the industry. I'm based in Poland and open to work remotely with teams in Europe and US, or in a hybrid setup in several EU countries (Spain, Italy, France, Portugal, Germany, Netherlands, Switzerland, Austria, Denmark, Sweden). I speak Polish, English and Spanish. ``` ## Experience ### Go To Market & Customer Success Fractional Operator & Consultant (current) Self Employed. Jul 2026 - Present ```text Partners with startups and scale-ups to design Customer Success and GTM functions built to scale, embedding AI into workflows to lift team efficiency. Coaches GTM and Customer Success leaders and designs sales-cycle frameworks. ``` Skills: Customer-Success, Go-To-Market-Strategy, AI-Integration, Process-Design, Coaching, Sales-Methodologies, Automation ### High Performance and Executive Certified Brain Coach (current) Self Employed. Jan 2024 - Present ```text Certified brain-based coach combining neuroscience-based coaching tools with practical business insight to help clients rewire limiting beliefs and build sustainable high-performance systems. ``` Skills: Coaching, Neuroscience, Executive-Coaching, Performance-Improvement, Mindset-Coaching ### Director, Go-To-Market, Customer Success & Partnerships – EMEA [Tractable.ai](https://himalayas.app/companies/tractable). Apr 2021 - Jul 2026 ```text Owned EMEA GTM strategy end-to-end, managing a $5–10M revenue portfolio and leading teams of 5–10. Launched and scaled a Professional Services function and drove cross-functional alignment across GTM, Product, and Engineering. ``` Skills: Go-To-Market-Strategy, Customer-Success, Partnerships, Revenue-Management, Team-Leadership, Professional-Services, AI, Pre-Sales, Negotiation, Cross-Functional-Collaboration ### Strategic Consulting [The Boston Consulting Group](https://himalayas.app/companies/bcg-x). Jun 2020 - Mar 2021 ```text Executed strategic consultancy for a major European retailer, focusing on cost optimization and process optimization in the buying department. Directed a project on COGS optimization and retail network efficiency. ``` Skills: Strategic-Consulting, Cost-Optimization, Process-Optimization, Retail, COGS ### Senior Consultant – Manager – Senior Manager [PwC](https://himalayas.app/companies/pwc). Feb 2016 - May 2020 ```text Led vendor and buy-side due diligence projects across retail, production, and service sectors. Managed and mentored project teams of 4-8 members and established remote collaboration with a Shared Service Centre. ``` Skills: Due-Diligence, Transaction-Services, Team-Management, Mentorship, Remote-Collaboration, Knowledge-Sharing ### Associate – Senior Associate [PwC](https://himalayas.app/companies/pwc). Sep 2012 - Jan 2016 ```text Conducted financial audits for multinational companies across retail, healthcare, and production sectors. Led audit work streams, managed teams, and played a pivotal role in internal investigations. ``` Skills: Financial-Auditing, Team-Leadership, Client-Communication, Investigation, Financial-Analysis ## Education ### University of Nanjing IMBA, Business Administration. 2011 - 2012 ```text International exchange programme as part of an IMBA at the University of Nanjing. ``` ### University of Economics, Poznań Master's degree, Corporate Finance and Accountancy. 2010 - 2012. Grade: Summa cum laude ```text Master's degree in corporate finance and accountancy, awarded with the 'Summa cum laude' medal for the best students. ``` ### Universidad de Alicante Exchange programme. 2009 - 2010 ```text International exchange programme at the Universidad de Alicante. ``` ### University of Economics, Poznań Bachelor's degree, Economics of Tourism. 2007 - 2010 ```text Bachelor's degree in economics of tourism from the faculty of international economy. ``` ### Brain-wise Coaching Certified Brain Coach, Coaching ```text Certified Brain Coach certification from Brain-wise Coaching. ``` ### International Coach Federation Associate Certified Coach (ACC), Coaching ```text Associate Certified Coach (ACC) certification from the International Coach Federation. ``` ## Tech stack - Tableau - Amazon Quicksight - Salesforce - ConvertKit - Slack - HubSpot - Coda - Google Workspace - Notion - Gemini - WordPress - Microsoft Excel - Make - Lovable - Claude Code - ChatGPT - Microsoft Word - Microsoft PowerPoint To contact Dorota, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Celestyna Fuhr](https://himalayas.app/@celestynafuhr): Senior Customer Success Manager, Okta - [Michal Oledzki](https://himalayas.app/@michaloledzki): Management Consultant, Self Employed - [Agnieszka Bokuniewicz](https://himalayas.app/@agnieszkabokuniewicz): Commercial Director | Delivery Director, Infolab Ltd - [Maciej Szamowski](https://himalayas.app/@maciejszamowski): Business Director, Foap - [Roman Piasecki](https://himalayas.app/@romanpiasecki): Board Advisor & Consultant, RKP Konsulting - [Anna Kozień](https://himalayas.app/@annakozie): Head of Growth, TeaCode - [Hanna M](https://himalayas.app/@hannam2): Sales Operations & Demand Generation Lead, Minerva AI Tender Platform - [Bart Andrzejewski](https://himalayas.app/@bartandrzejewski): Enterprise GTM, Solidstudio - [Titouan Gdr](https://himalayas.app/@titouangdr): Consulting COO, Bespoke Ops - [Paweł Nowicki](https://himalayas.app/@pawenowicki): Senior Manager of Client Activation, McKinsey & Company