# Dom Thiers

Dom Thiers is a remote worker on Himalayas, Technical Partner Engineer at Concentrix, based in France.

Source: https://himalayas.app/@domthiers

```text
Technical Partner Engineer at Concentrix who guided partners through cloud integrations, migrations, and customer acceptance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 40k+ EUR |
| Job categories | Technical Partner Engineering, Technical Customer Support Associate |
| Skills | Cloud Computing, Partner Support, Technical Support, Systems Integrations, Cloud Migration, Enterprise Architecture, Application Infrastructure, Incident Management, Troubleshooting, Data Quality |

## About

```text
At Concentrix, I provided technical guidance to partners and helped remove blockers during integrations and migrations.

I recommended strategies for integration and migration, along with enterprise architectures, platforms, and application infrastructure for implementation.

I also managed client relationships and helped partners move from technical proposals to customer acceptance and contractual agreements.

At WEBHELP, I provided remote desktop and telephone support for software users, diagnosed incidents, and managed incident and request tracking with a working team.
```

## Experience

### Technical Partner Engineer

[Concentrix](https://himalayas.app/companies/concentrix). Jan 2022 - Jan 2025

```text
Drove the sales cycle, nurtured client relationships, and provided technical guidance to partners. Recommended integration and migration strategies, managed client relationships, and led partners towards customer acceptance.
```

Skills: Cloud-Computing, Troubleshooting, Customer-Relationship-Management, Integration, Migration, Enterprise-Architecture, Technical-Sales

### Technical Customer Support French Market

Webhelp. Jan 2018 - Jan 2021

```text
Provided technical support for a software company, diagnosing and resolving incidents via telephone and remote desktop. Led a working team and managed incident tracking to ensure workload processing and user satisfaction.
```

Skills: Technical-Support, Troubleshooting, Incident-Management, Team-Leadership, Remote-Desktop-Support

## Education

### TUM I.T

Master's degree, Computer Science

```text
Pursuing a Master's degree in Computer Science at TUM I.T, expected completion in 2025.
```

## Tech stack

- Google Tag Manager
- Kubernetes
- Node.js
- Google Analytics
- React
- JavaScript
- Python
- HTML5
- Java
- CSS 3
- TypeScript
- Docker

To contact Dom, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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