# divya umesh

divya umesh is a remote worker on Himalayas, Senior Research Associate at Ankur Weldtech India Pvt Ltd, based in India.

Source: https://himalayas.app/@divyaumesh

```text
Senior Process Consultant at SAGILITY who reviewed medical grievances and processed enrollment and billing for health insurance plans.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Insurance Process Consultant, Research Associate |
| Skills | Medical Claims Processing, Medical Appeals And Grievance, Health Insurance, Insurance Enrollment, Insurance Billing, Eligibility Assessment, Client Interaction, Management Reporting, Macess, Microsoft Office, Microsoft Word, Excel, PowerPoint, Outlook, Typing |

## What I'm looking for

```text
I’m looking for a challenging role in a progressive environment that encourages learning, innovation, and creativity, where I can develop my skills and knowledge and contribute to the organization’s success and growth.
```

## About

```text
At SAGILITY, I reviewed and processed medical health grievances for groups and individuals, assessed eligibility, and resolved customer queries. I also handled enrollment and billing for Medical, Dental, Vision, and Life insurance plans.

I used Macess to meet client requirements and prepared team production reports. I was recognized with a top gun award and maintained 100% quality while meeting TAT and SLA.
```

## Experience

### Senior Research Associate

Ankur Weldtech India Pvt Ltd. Jun 2026 - Sep 2026

```text
Handled urgent requests and escalations by identifying root causes and solving issues in real-time, produced high-quality sector landscapes and research notes, and mentored junior analysts.
```

Skills: Research, Escalation-Management, Root-Cause-Analysis, Mentorship, Quality-Assurance

### Senior Process Consultant

[Sagility](https://himalayas.app/companies/sagility). Sep 2019 - Jun 2026

```text
Reviewed and processed medical health grievances for groups and individuals, managed end-to-end process knowledge, client interaction, and management report preparation. Handled small and large case sizes, monitored enrolment status, and worked on US claims.
```

Skills: Insurance, Grievance-Handling, US-Insurance-Claims, Enrollment, Billing, Medical, Dental, Vision, life-insurance, Macess, Client-Interaction, Report-Preparation, Training, Quality-Assurance, SLA, TAT

## Education

### Bangalore University

2016 - 2019

```text
Pursued a degree at Bangalore University from 2016 to 2019.
```

### Pre-University Board

2014 - 2016

```text
Completed pre-university education from 2014 to 2016.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office

To contact divya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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