# Dimansh William

Dimansh William is a remote worker on Himalayas, Customer Support Lead at Dipitr Technologies, based in India.

Source: https://himalayas.app/@dimanshwilliam

```text
I lead customer support, sales, and e-commerce operations across education, insurance, and physiotherapy products.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Customer Support Lead, Customer Support Manager, Customer Service, Inside Sales Manager, ECommerce Manager, Sales, Administrative Assistant, Customer Support Team Lead, Lead Customer Support, Customer Service Lead, Lead Customer Support Specialist, Team Lead Customer Support, Client Support Lead, Support Lead, Technical Support Lead, Support Team Lead |
| Skills | Customer Support, Customer Service, Team Leadership, Inside Sales, Sales, Amazon Seller Platforms, Shopify, Freshdesk, CRM Systems, Web Applications, ChatGpt, Claude, Perplexity, Product Testing, Blog Writing, Public Speaking, Quora |

## What I'm looking for

```text
I'm looking for a role in an innovative, growing organisation where I can apply my administrative, business management, marketing, customer service, and sales experience to achieve corporate results.
```

## About

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I've led customer support at Dipitr Technologies for physiotherapy products, managing customer teams, Amazon orders, feedback, reviews, Shopify orders, and product-testing feedback. I also wrote blogs for Quora and the company website.

I've handled inside sales for uCertify's online learning platform and customer service across insurance, UK financial queries, and lifestyle surveys. I consistently managed high-volume calls, achieved monthly life-insurance targets, and received customer appreciation.
```

## Experience

### Customer Support Lead

Dipitr Technologies

```text
Led customer support team for physiotherapy products, managed Amazon and Shopify orders, assisted testing, and wrote blogs.
```

Skills: Customer-Support, Team-Leadership, Shopify, Testing, Blogging

## Education

### Bachelor of Commerce

Bachelor of Commerce, Commerce

```text
Pursued a Bachelor of Commerce degree but did not complete the program.
```

## Tech stack

- Shopify
- Quora
- FreshDesk
- ChatGPT

To contact Dimansh, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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