# Dickson Ekene

Dickson Ekene is a remote worker on Himalayas, Operations & Business Lead at St. Rebecca's Specialist Hospital, based in Nigeria.

Source: https://himalayas.app/@dicksonekene

```text
I lead multi-site operations, controls, and growth across healthcare, logistics, and e-commerce.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 39k+ USD |
| Job categories | Operations Manager, Business Operations Manager, General Manager, Branch Manager, Business Development Manager, Product Manager |
| Skills | Operations Management, Multi Site Operations, General Management, Branch Management, Operational Excellence, Process Improvement, Stakeholder Management, Product Management, Business Expansion, Strategic Growth, Recruitment, Outsourcing, Employee Relations, Staff Discipline, Performance Management, Workforce Coordination, Coaching, Strategic Partnerships, Vendor Management, Contract Administration, Procurement, Supply Chain Coordination, Dispatch, Inventory Management, Rider Management, Customer Experience, Loss Prevention, KPI Tracking, Financial Control, Audit, Revenue Optimization, Cost Control, Loss Control, Excel, Google Sheets, CRM, Operational Systems, Hub Management Tools, Electronic Medical Records, Data Dashboards, Financial Tracking, Operational Tracking, Digital Workflows, IT troubleshooting, Data Analysis, SOP Development, Cash Reconciliation, Pivot Tables, Team Leadership, Conflict Resolution, Operational Strategy, Performance Coaching, Staff Development |

## What I'm looking for

```text
I'm seeking to optimise operations and accelerate growth for a forward-thinking organisation, using data-driven controls, SOPs, KPI reporting, and cross-functional leadership.
```

## About

```text
I lead end-to-end operations at St. Rebecca’s Specialist Hospital across two branches and 70+ staff, translating board priorities into KPIs, workflows, audits, dashboards, and reliable patient-service delivery. My controls and process improvements contributed to 50%+ revenue growth and reduced operational losses by 70%+.

Across Jumia franchise logistics operations, I recovered 62% of identified losses in four weeks, managed multi-branch performance, and built Google Sheets and Excel reporting systems for revenue, expenses, inventory, and accountability. I bring hands-on experience in people operations, vendor coordination, supply chain, customer service, financial controls, and SOP implementation.
```

## Experience

### Operations & Business Lead (current)

St. Rebecca's Specialist Hospital. Aug 2024 - Present

```text
Lead end-to-end operations for two hospital branches with 70+ staff, overseeing administration, finance coordination, HR, service delivery, compliance, and business continuity. Contributed to 50%+ revenue growth and reduced operational losses by 70%+ through tighter controls, audits, reconciliation, and process improvement.
```

Skills: Google-Sheets, KPI-Tracking, Operations-Management, Human-Resources, Recruitment, Vendor-Management, Procurement, Supply-Chain, Audit, Financial-Control, Data-Dashboards, EMR, Social-Media-Management

### Operations Manager

Thames Leigh Concepts Ltd. Jul 2023 - Dec 2024

```text
Managed multi-location e-commerce and logistics operations, overseeing branch processes, service delivery, performance monitoring, and customer issue resolution. Recovered 62% of identified company losses within the first four weeks through audits, controls, reconciliation, process review, and corrective actions.
```

Skills: Google-Sheets, KPI-Tracking, Audit, Reconciliations, Process-Improvement, Vendor-Management, Customer-Service, Operations-Management

### Branch Manager

Iclass Global Logistics. Sep 2022 - Aug 2024

```text
Directed branch operations, including dispatch, shipment flow, inventory coordination, rider performance, and customer service. Supported 40–50% revenue growth through sales execution, service improvement, rider productivity, and operational discipline.
```

Skills: Training, Coaching, KPI-Tracking, Google-Sheets, Hub-Management, SOPs, Inventory-Management, Dispatch, Rider-Management, Customer-Service

### Gateway / Experienced Centre Agent

God is Good Logistics. Apr 2021 - Sep 2022

```text
Processed shipments and managed inventory movements, maintaining customer and transaction records in the company's operational systems. Performed daily cash reconciliation and generated operational reports in Excel, using pivot tables and charts.
```

Skills: Excel, Pivot-Tables, Data-Entry, Inventory-Management, Reconciliations, SOPs, Loss-Prevention

### Assistant Branch Manager

Iclass Global Logistics. May 2018 - Apr 2021

```text
Supported daily branch operations, financial tracking, inventory control, and service delivery by applying standard operating procedures. Built Google Sheets dashboards and advanced Excel reports using pivot tables to monitor operational metrics.
```

Skills: Google-Sheets, Excel, Pivot-Tables, Inventory-Control, SOPs, Loss-Prevention, Training, Data-Dashboards

### Business Development Officer

City Fund Microfinance Bank. Jan 2018 - Mar 2018

```text
Acquired and managed new clients, tracked their data, and monitored conversion activity in Google Sheets. Supported business growth initiatives by preparing rollout reports for new micro-loan products using Advanced Excel dashboards.
```

Skills: Google-Sheets, Excel, Data-Tracking, Client-Management, Business-Development, Reporting

## Education

### Ahmadu Bello University

MBA, Human Resource Management. 2025 - Present

```text
Pursuing an MBA with a specialization in Human Resource Management.
```

### Delta State University

Postgraduate Diploma, Business Management. 2015 - 2016

```text
Completed a Postgraduate Diploma in Business Management.
```

### Delta State University

B.Sc., Business Administration. 2009 - 2014

```text
Earned a Bachelor of Science in Business Administration.
```

### Oracle

Oracle Workforce Development Program, Java EE6

```text
Completed the Oracle Workforce Development Program in Java EE6.
```

### Homeland Consult

Entrepreneurship Training, Entrepreneurship

```text
Completed entrepreneurship training.
```

## Tech stack

- Dispatch
- Google Sheets
- Microsoft Excel

To contact Dickson, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Phoebe Okocha](https://himalayas.app/@phoebeokocha): Operations Lead, Fingle Technologies
- [Grace Omueti](https://himalayas.app/@graceomueti): Business Operations Manager, RovingHeights Bookstore
- [Funmi Oshunkeye](https://himalayas.app/@funmioshunkeye): Operations Manager, FADTOM Nigeria Limited
- [Itunu User](https://himalayas.app/@itunuuser): Senior Facility Logistics, Reliance Health
- [Peter Ikuewan](https://himalayas.app/@peterikuewan): Mentor, Tony Elumelu Foundation
- [David Dem](https://himalayas.app/@daviddem): Operations Manager, Mema Family Care Ltd.
- [Abiodun Adeniyi](https://himalayas.app/@abiodunadeniyi): Project Manager, ALS/IHS
- [James Ogon](https://himalayas.app/@jamesogon): Operational Manager, Slimboss Technologies Solution
- [Karunwi James](https://himalayas.app/@karunwijames): Operations & Logistics Manager, Regal Flowers Nigeria
- [Augustian Dada](https://himalayas.app/@augustiandada): Operations Manager, Playzone Nigeria