# Diana Reyna

Diana Reyna is a remote worker on Himalayas, Sales & Customer Service Representative at Fénix Call, based in Cuba.

Source: https://himalayas.app/@dianareyna

```text
Customer service and sales representative at Uni Call and Fénix Call, helping customers find suitable wellness products by phone.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Cuba |
| Authorized to work in | Cuba |
| Salary expectations | 51k+ USD |
| Job categories | Customer Service, Sales, Inside Sales Representative, Appointment Setter, Customer Support Representative, Virtual Assistant |
| Skills | Customer Service, Telephone Sales, Outbound Calls, Sales Closing, Customer Needs Assessment, Lead Qualification, Objection Handling, Customer Retention, Product Presentations, Call Center Operations, Spanish Customer Support, Internet Based Phone Systems, Internet Research, Microsoft Edge |

## What I'm looking for

```text
I'm seeking a full-time remote position in customer service, telephone sales, inside sales, appointment setting, customer support, or virtual assistance. I'm available for U.S. time zones and schedules.
```

## About

```text
At Uni Call, I provided customer service and telephone assistance, identifying customer needs and explaining products and services. I supported customers throughout the sales process and handled their questions and objections.

At Fénix Call, I conducted telephone sales to customers in Latin America, promoting natural health and wellness products. I explained product characteristics and benefits, identified customer needs, and recommended appropriate products.

Across both roles, I used computer-based telephone software through Microsoft Edge and followed established sales procedures. I speak Spanish natively and have fluent spoken English.

I'm available for full-time remote work on U.S. business hours, with a personal computer, webcam, microphone, reliable internet connection, and quiet workspace.
```

## Experience

### Sales & Customer Service Representative

Fénix Call

```text
Conducted telephone sales to customers in Latin America, promoting and selling natural health and wellness products. Identified customer needs, handled objections, and followed established sales procedures.
```

Skills: Telephone-Sales, Outbound-Calls, Sales-Closing, Customer-Needs-Assessment, Objection-Handling, Product-Presentations, Communication-Skills, Call-Center-Operations, Microsoft-Edge, Internet-Based-Phone-Systems, Spanish-Customer-Support

### Customer Service & Sales Representative

Uni Call

```text
Provided customer service and telephone assistance, identified customer needs, explained products and services, and handled objections. Used computer-based telephone software and Microsoft Edge to perform daily work.
```

Skills: Customer-Service, Telephone-Sales, Outbound-Calls, Sales-Closing, Customer-Needs-Assessment, Lead-Qualification, Objection-Handling, Customer-Retention, Product-Presentations, Communication-Skills, Call-Center-Operations, Microsoft-Edge, Internet-Based-Phone-Systems

## Tech stack

- Microsoft Edge

To contact Diana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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