# Dennis Alejandro Zuniga

Dennis Alejandro Zuniga is a remote worker on Himalayas, USA ISI Inbound Qualifier at Calls Experts, based in Honduras.

Source: https://himalayas.app/@dennisalejandrozunig

```text
I build database-backed web applications and troubleshoot Linux systems using Python and Laravel.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Honduras |
| Authorized to work in | Honduras |
| Salary expectations | 30k+ USD |
| Job categories | Software Engineer, Technical Support Specialist, Systems Engineer |
| Skills | Linux, Ubuntu, File Management, Python, JavaScript, C#, SQL, MySQL, HTML, CSS, Laravel, Blade, Bootstrap, Object Oriented Programming, MVC, Databases, Debugging, Command Line Tools, GitHub, Visual Studio Code, VirtualBox, Backup And Recovery, Data Structures, Algorithms, Operating System, Networking, Cybersecurity, Software Engineering, Object Oriented Design, IT Project Management, Technical Troubleshooting |

## What I'm looking for

```text
I'm looking for opportunities in Linux, open-source software, systems engineering, and reliable software development where I can apply hands-on troubleshooting and continue building software.
```

## About

```text
I've built a database-backed reservation web application with Laravel, using migrations, models, controllers, routes, Blade views, and Bootstrap.

I work hands-on in Ubuntu/Linux environments, using terminal tools for software installation, system configuration, file management, backups, recovery, and diagnostics.

My technical support background includes troubleshooting devices, connectivity, activation, provisioning, software, network, and account-access issues across Xfinity Mobile, Cricket Wireless, and Tracfone Wireless.

I'm completing a Computer Technology Engineering degree and bring experience with Python, JavaScript, C#, SQL/MySQL, debugging, databases, and structured problem-solving.
```

## Experience

### USA ISI Inbound Qualifier (current)

Calls Experts. Jan 2025 - Present

```text
Work independently in a remote environment while accurately validating and documenting information across internal systems.
```

Skills: Remote-Work, Data-Validation, Documentation, Internal-Systems

### Customer Service Representative

ITEL HN. Jan 2023 - Jan 2025

```text
Investigated customer and service issues, documented cases, followed structured workflows, and coordinated or escalated resolutions.
```

Skills: Customer-Service, Issue-investigation, Documentation, Workflow-Management, Escalation-Management

### Customer Service Representative / Technical Support

[Startek](https://himalayas.app/companies/startek). Jan 2020 - Jan 2023

```text
Diagnosed device, connectivity, activation, provisioning, and account-access issues using structured troubleshooting and enterprise systems.
```

Skills: Technical-Support, Troubleshooting, Device-diagnostics, Connectivity, Enterprise-Systems

### Technical Support Specialist

[Concentrix](https://himalayas.app/companies/concentrix). Jan 2015 - Jan 2020

```text
Provided technical troubleshooting for mobile devices, software, network connectivity, and account systems; trained and mentored new hires.
```

Skills: Technical-Support, Troubleshooting, Mobile-Devices, Software, Network-Connectivity, Training, Mentorship

### Operations Supervisor / Quality Analyst / Customer Service Representative

[Allied Global](https://himalayas.app/companies/allied-global). Jan 2012 - Jan 2015

```text
Progressed into QA and supervisory responsibilities, monitoring quality, coaching employees, resolving escalations, and supporting operational accuracy.
```

Skills: Quality-Assurance, Supervision, Coaching, Escalation-Resolution, Operational-Accuracy

## Education

### Universidad de San Pedro Sula (USAP)

Bachelor of Computer Technology Engineering, Computer Technology Engineering. 2019 - Present

```text
Pursuing a Bachelor of Computer Technology Engineering with coursework in programming, data structures, algorithms, databases, operating systems, and software engineering.
```

## Tech stack

- GitHub
- MySQL
- Laravel
- Blade
- Bootstrap
- JavaScript
- Python
- C#
- Ubuntu
- Linux
- Visual Studio Code
- VirtualBox
- SQL

To contact Dennis Alejandro, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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