# Deanna Hampton

Deanna Hampton is a remote worker on Himalayas, Operations Manager at The Beach Fitness Club, based in United States.

Source: https://himalayas.app/@deannahampton

```text
Operations Manager at The Beach Fitness Club who improved member retention and reduced complaints by 20%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 43k+ USD |
| Job categories | Operations Manager, Assistant Manager |
| Skills | Operations Management, Operations oversight, Project Management, Customer Service, CRM, Data Analysis, EHR Systems, Corporate Trainer, Staff Scheduling, Payroll Administration, Vendor Management, Inventory Management, Workflow Improvement, Employee Onboarding, Talent Acquisition |

## What I'm looking for

```text
I want to combine my skills in leadership, technology, and service to make a positive impact while delivering solutions that truly meet people's needs.
```

## About

```text
At The Beach Fitness Club, I managed daily front desk operations and served 600+ members each day. I introduced communication protocols that improved member retention and lowered complaint volume by 20%.

I also directed a six-month transition to a new EHR system, training a team of eight and supporting daily member check-ins. Previously, as Assistant Manager at GymFit, I oversaw gym floor and front-end operations, onboarding, scheduling, and vendor relationships.
```

## Experience

### Operations Manager

The Beach Fitness Club. Jan 2022 - Sep 2024

```text
Managed daily operations and member services for a fitness club, training staff and implementing new protocols that improved retention and reduced complaints. Led a transition to a new EHR system, reducing data entry errors and streamlining communication.
```

Skills: Customer-Service, Operations-Management, Corporate-Trainer, EHR-Systems, Google-Workspace, Data-Analysis, Vendor-Management, Inventory-Management, Payroll-Compliance

### Assistant Manager

GymFit. Jan 2016 - Jan 2022

```text
Oversaw gym floor and front end operations, managing over 300 active members and handling high call volumes. Led onboarding, scheduling, and performance evaluations to support staff development and operational efficiency.
```

Skills: Customer-Service, Operations-Management, Staff-Management, Payroll-Administration, Conflict-Resolution, Vendor-Management, Talent-Acquisition

## Education

### University of Phoenix

Bachelor of Science, Business Management

```text
Pursuing a Bachelor of Science in Business Management with a certificate in Marketing, expected completion in July 2027.
```

### University of Phoenix

Associate of Arts, Business Management

```text
Earned an Associate of Arts in Business Management from the University of Phoenix in 2018.
```

## Tech stack

- Salesforce
- Microsoft Teams
- Google Workspace
- SQL
- Microsoft Office

To contact Deanna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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