# david ruble

david ruble is a remote worker on Himalayas, Inside Sales Representative at Breezeline, based in United States.

Source: https://himalayas.app/@davidruble

```text
I drive customer sales and retention through consultative service and technical troubleshooting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 50k+ USD |
| Job categories | Inside Sales Representative, Customer Service, Account Executive, Retail Sales Consultant, Sales Manager, Technical Support Specialist, IT Technician, Reservation Manager |
| Skills | Salesforce, Closing Sales, Event Planning, Inventory Management, Outside Sales, Google Docs, Technical Support, Cable Television, Satellite television, Cable Internet, DSL, Fiber Internet, Mobile Phones, Tablet, Computers, Routers, Hotspot, Networking, Intranets, B2B Sales, Customer Service, Sales, Prospecting, Sales Forecasting, Help Desk, Communication Skills, CRM, Presentation Skills, Account Management, Microsoft Office, Performance Metrics Analysis, Lead Generation, Inside Sales, Training and Development, Leadership, Graphic Design, Web Development, Video Production, Audio Editing, Adobe Software, Final Cut Pro, Google Workspace, RDP, Windows, MS DOS, iOS, MacOS, IPadOS, Android, Linux, Time Management, Customer Support, Typing, Management, Troubleshooting, American Sign Language |

## What I'm looking for

```text
I'm looking for a customer-facing sales, account, or technical support role where I can consult with customers, resolve issues, exceed performance goals, and use my telecom and technology experience.
```

## About

```text
I've supported customers and grown sales for Breezeline, Dish, U.S. Cellular, AT&T, Comcast, and Marriott Vacation Club across telecom, travel, hospitality, and technology.

At Breezeline, I recommend customized internet, voice, and TV packages, generate qualified leads, upsell existing clients, and maintain accurate Salesforce records. I consistently surpassed weekly and monthly performance metrics and sales targets.

I've also coached teams, trained new employees on sales and troubleshooting, resolved billing and equipment issues, and improved productivity by 143% through education and training initiatives.
```

## Experience

### Inside Sales Representative

Breezeline. Jan 2022 - Jun 2026

```text
Elevated customer satisfaction by responding to inquiries and recommending customized internet, voice, and TV packages through consultative selling. Generated qualified leads and surpassed weekly and monthly performance metrics and sales targets.
```

Skills: Salesforce, Consultative-Selling, Lead-Generation, Upselling, Customer-Relationship-Management, Order-Management, Data-Integrity, Follow-up, Technical-Troubleshooting

### Customer Account Executive

Dish Inc.. Oct 2021 - Jun 2022

```text
Increased sales by presenting compelling offers and influencing customer decision-making while assessing customer needs. Resolved billing inquiries and technical service issues, ensuring prompt and effective resolution.
```

Skills: Sales, Customer-Service, Billing-Resolution, Technical-Support, Quality-Assurance, Relationship-Building, Communication-Skills

### Retail Wireless Consultant

U.S. Cellular. Sep 2019 - Sep 2021

```text
Drove revenue by selling new lines of service, upgrades, home internet, and other products for residential and business customers. Resolved customer issues by assisting with billing questions, service issues, and troubleshooting equipment.
```

Skills: Sales, Customer-Service, Troubleshooting, Billing, Quality-Assurance, Equipment-demonstrations

### Retail Sales Consultant

[AT&T Inc.](https://himalayas.app/companies/at-t). Sep 2014 - Aug 2019

```text
Increased sales by offering new lines of service, upgrades, home internet, and other products. Resolved customer issues by assisting with bill questions and troubleshooting devices and equipment.
```

Skills: Sales, Customer-Service, Troubleshooting, Billing, Quality-Assurance

### Target Mobile Sales Manager

[Market Source Inc.](https://himalayas.app/companies/marketsource). Mar 2012 - Aug 2014

```text
Increased employee productivity by 143% through enhanced education and training initiatives. Generated additional profit by implementing and managing wireless sales events and coached employees on product knowledge and sales techniques.
```

Skills: Sales-Management, Training, Coaching, Inventory-Management, Event-Planning, Sales-Forecasting, Reporting, Customer-Service

### Sales Associate, Kiosk Manager, Wireless Specialist

Radio Shack Inc.. Sep 2009 - Feb 2012

```text
Achieved or exceeded sales and profit targets by managing controllable categories on the store's profit and loss statement. Recruited, hired, and retained top tier talent while managing daily operations to ensure store efficiency.
```

Skills: Sales, Management, Recruitment, Training, Customer-Service, Wireless-Sales, Quality-Assurance

### Comcast Account Executive / Team Lead / Comcast Trainer

Aegis Communications Group Inc.. Feb 2007 - Aug 2009

```text
Fielded customer calls and resolved billing, prorates, and other inquiries while upselling services. Trained new employees on Comcast billing systems, sales, troubleshooting, and company policies, and created and graded tests to assess employee knowledge.
```

Skills: Customer-Service, Billing, Troubleshooting, Training, Sales, Quality-Assurance, Team-Leadership

### IT Technician / Online Reservation Manager

Canaan Realty. Aug 2004 - Sep 2006

```text
Diagnosed and resolved computer and network issues while providing technical guidance to staff, customers, and homeowners. Led the implementation of a new IRM reservation server and equipment, enabling 24/7 online booking capabilities.
```

Skills: IT-Support, Network-Troubleshooting, Training, Reservation-Systems, Property-Management, Customer-Service, Advertising, Graphic-Design

### Call Center Vacation Planner

Marriott Vacation Club International. Jun 2000 - Oct 2001

```text
Promoted Marriott Vacation Club brand by selling vacation ownership preview packages over the phone. Boosted guest satisfaction by thoroughly answering customer questions and coordinating reservation details.
```

Skills: Sales, Customer-Service, Telemarketing, Reservation-Management, Upselling, Communication-Skills, Quality-Assurance

## Education

### The Art Institute of Pittsburgh

Diploma, Digital Design. 1998 - 1999

```text
Completed a Diploma in Digital Design at The Art Institute of Pittsburgh from 1998 to 1999.
```

### Hampshire High School

High School Diploma, General Studies. 1994 - 1998

```text
Earned a High School Diploma from Hampshire High School from 1994 to 1998.
```

## Tech stack

- Salesforce
- Google Docs
- Linux
- iOS
- macOS
- Windows
- Google Workspace
- Final Cut Pro
- Android

To contact david, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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