# David gunalan

David gunalan is a remote worker on Himalayas, CRM/ERP Implementation & Support Specialist at Peniel Technology LLC, based in India.

Source: https://himalayas.app/@davidgunalan

```text
QuickBooks Online support and ERP implementation specialist who delivered an Elate ERP rollout for a UAE trading company.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | QuickBooks Specialist, QuickBooks Consultant, Accounting Software Support, CRM Implementation Specialist, IT Support Specialist |
| Skills | ERP Implementation, Quickbooks Online, QuickBooks Desktop, Tally Prime, Tally.ERP 9, Elate ERP, ERP Configuration, Chart of Accounts, Ledger Configuration, Voucher Configuration, Invoicing, Data Migration, Data Mapping, Data Cleaning, Migration Validation |
| LinkedIn | https://linkedin.com/in/david-gunalan |

## About

```text
At Peniel Technology LLC, I implemented and supported QuickBooks Online and Desktop for UK and US customers, along with Tally Prime/ERP9. My work covered company setup, chart of accounts, invoicing, and customer training.

I delivered an Elate ERP implementation for a UAE trading company, covering Accounting, Inventory, Payroll, and Administration from requirements gathering through go-live support.

I supported customers through more than 40 daily inbound and outbound calls, as well as remote and video sessions. I maintained a 60% customer retention rate and trained customers on bank feeds, reconciliation, and reporting.

Across my roles, I’ve also deployed Odoo, Zoho CRM, and Frappe ERP, migrated data from legacy systems, and supported POS, billing, and IT infrastructure. At Oasys Cybernetics, I led IT operations for a regional office covering 11 showrooms and 5 departments.
```

## Experience

### CRM/ERP Implementation & Support Specialist

Peniel Technology LLC. Jun 2024 - Jul 2026

```text
Implemented, sold, and supported Intuit QuickBooks Online and Desktop (UK and US editions) and Tally Prime/ERP9/Cloud for business clients, covering company setup, chart of accounts, ledger and voucher configuration, and invoicing. Provided end-to-end implementation and support, including training, data migration, and post-go-live troubleshooting.
```

Skills: Quickbooks-Online, QuickBooks-Desktop, Tally-Prime, Tally.ERP-9, Tally-Cloud, Elate-ERP, Odoo, Zoho-CRM, FRAPPE-ERP, Data-Migration, VAT, Making-Tax-Digital, Sales-Tax, 1099, Payroll, Banking-Feeds, Reconciliations, Customer-Support, Remote-Support, Troubleshooting, Training, IT-Support, Networking, Router-Configuration, Switch-Configuration, Biometric-Systems, CCTV

### IT Sales & Business Development

Scalino Technologies. Feb 2023 - Nov 2023

```text
Sold SaaS-based solutions spanning web design, website maintenance, and mobile application services. Partnered with marketing and development teams on presales activities, preparing cost estimates for qualified opportunities.
```

Skills: SaaS-Sales, Web-Design, Website-Maintenance, Mobile-Apps, Pre-Sales, Cost-Estimation

### B2B Corporate & Emerging Business Sales (Accounts Manager)

Bharti Airtel. May 2021 - Jul 2022

```text
Managed a portfolio of 50+ corporate accounts, conducting on-site visits to identify business requirements and maintain long-term relationships. Resolved billing and connectivity queries while maintaining accurate service records, ensuring client retention and satisfaction.
```

Skills: B2B-Sales, Account-Management, Customer-Retention, SaaS-Sales, IoT-Solutions, Upselling, Cross-Selling

### Regional Office (RO) Engineer – IT Support & Implementation

Oasys Cybernetics Pvt. Ltd.. May 2019 - Jul 2020

```text
Led IT operations for the regional office of a Government of Tamil Nadu textile project, covering 11 showrooms and 5 departments, including the product warehouse and distribution warehouse. Acted as team leader for 9 support members and owned POS machines and billing/ERP software across all showrooms.
```

Skills: IT-Support, Team-Leadership, POS-systems, Billing-Software, ERP-Support, Network-maintenance, server-management, hardware-troubleshooting, Biometrics

### IT Sales & Business Development (Manager)

Leo Computers. Dec 2014 - Feb 2017

```text
Installed operating systems and software; troubleshot hardware issues on computers, printers, and laptops, onsite and in-store. Managed direct, B2B, and corporate sales of computer hardware, printers, and laptops.
```

Skills: IT-Sales, hardware-troubleshooting, Operating-System, Software-Installation, B2B-Sales, Corporate-Sales

### Sales & Admin Executive

Rehoboth Ads. Jan 2013 - Nov 2014

```text
Managed corporate advertising orders, customer coordination, events, and promotions; generated and reported daily sales leads to management.
```

Skills: Sales, Customer-Coordination, Event-Management, Promotion, Lead-Generation

## Education

### Cisco

CCNA International Certification, Networking

```text
CCNA International Certification from Cisco, completed in 2013.
```

### Everonn Institute

CCNA (Cisco Certified Networking Associate), Networking

```text
CCNA (Cisco Certified Networking Associate) certification from Everonn Institute, completed in 2012.
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### Everonn Institute

MCITP (Microsoft Certified IT Professional), Information Technology

```text
MCITP (Microsoft Certified IT Professional) certification from Everonn Institute, completed in 2012.
```

### Yadava College

Bachelor of Computer Application, Computer Application

```text
Bachelor of Computer Application (BCA) degree from Yadava College, Madurai, completed in 2011.
```

### SSI Aptech Institute

ASP.NET, Web Development

```text
ASP.NET certification from SSI Aptech Institute, completed in 2011.
```

### Railway Mixed Hr. Sec. School

Higher Secondary, General Studies

```text
Higher Secondary education from Railway Mixed Hr. Sec. School, Madurai, completed in 2008.
```

## Tech stack

- ASP.NET
- 3CX
- Odoo
- Zoho CRM

To contact David, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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