# Dastagiri Dudekula

Dastagiri Dudekula is a remote worker on Himalayas, Technical Lead – SRE / Observability / Production Support at VXI Global Solutions Pvt. Ltd., based in India.

Source: https://himalayas.app/@dastagiridudekula

```text
Site Reliability Engineer at VXI Global Solutions who cut alert noise by 30% and improved production reliability.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Site Reliability Engineer, DevOps Engineer, Production Support Engineer, Observability Engineer |
| Skills | Site Reliability Engineering, Observability, Incident Management, Root Cause Analysis, SLO Management, Error Budgets, ITIL, AWS, Terraform, Kubernetes, Docker, Prometheus, Grafana, AppDynamics, Splunk |
| LinkedIn | https://linkedin.com/in/dastagiri-dudekula-95824242b |

## About

```text
At VXI Global Solutions, I provisioned AWS infrastructure with Terraform and supported containerized workloads across 20+ services. I also built CI/CD pipelines and observability with Prometheus, Grafana, and Splunk.

I connected monitoring platforms to BigPanda, cutting alert noise by 30%, and established SLIs, SLOs, and error budgets for critical services. During production incidents, I coordinated teams to restore service within 30 minutes for P1 issues.

At HCL Technologies, I worked on the CTMC Auto DLR project, contributing to an observability migration from SolarWinds to GCP and Grafana that cut alert noise by an estimated 40%. I also helped reduce post-release incidents by 25% through alert tuning, RCA, and performance analysis.

Earlier, at Helius Technologies, I built dashboards and supported production services for C2E Nextgen Indonesia (DBS Bank). My experience also includes application support, incident and change management, and software development across banking and financial services projects.
```

## Experience

### Technical Lead – SRE / Observability / Production Support

VXI Global Solutions Pvt. Ltd.. Jan 2026 - May 2026

```text
Provisioned secure AWS infrastructure with Terraform and managed containerized workloads on Docker and Kubernetes. Led incident response and observability initiatives, cutting alert noise by 30%.
```

Skills: AWS, Terraform, Docker, Kubernetes, Jenkins, GitHub-Actions, SonarQube, Trivy, Prometheus, Grafana, Splunk, Bigpanda, ServiceNow, Jira, BASH, Python

### Senior Tech Lead – SRE / DevSecOps / Observability

[HCL Technologies](https://himalayas.app/companies/hcltech). Sep 2024 - Jan 2026

```text
Engineered AWS infrastructure with Terraform and led migration from SolarWinds to GCP and Grafana, cutting alert noise by 40%. Directed incident management and mentored a team of six.
```

Skills: AWS, Terraform, GCP, Grafana, Prometheus, OpenTelemetry, Bigpanda, Jenkins, SonarQube, Trivy, Docker, Kubernetes, Python, BASH, ServiceNow

### Production Support Engineer – SRE / Observability

Helius Technologies Pvt. Ltd.. Feb 2022 - Mar 2024

```text
Built custom dashboards in Grafana, Splunk, and AppDynamics and defined SLIs/SLOs for critical services. Automated cron jobs and improved alert routing to reduce alert fatigue.
```

Skills: Grafana, Splunk, AppDynamics, Prometheus, AlertManager, Docker, Kubernetes, AWS, ServiceNow, BASH

### Senior Software Engineer

Encora Innovation Labs India Pvt. Ltd.. Apr 2021 - Jul 2021

```text
Delivered L2 application support, troubleshooting issues and coordinating with technical teams for resolution. Managed ServiceNow incidents and change requests.
```

Skills: ServiceNow, Incident-Management, RCA, Log-Analysis, Application-Support

### Software Engineer

Mphasis Pvt. Ltd.. Nov 2018 - Mar 2021

```text
Resolved over 200 incidents per month with 99.5% SLA compliance and built Grafana/Kibana dashboards for real-time monitoring. Automated server health checks and reduced data errors by 40%.
```

Skills: Grafana, Kibana, Shell-Scripting, ServiceNow, ICHAMP, OpenShift, JBoss, Incident-Management, RCA

### Software Engineer

Appstix Technologies Pvt. Ltd.. Nov 2016 - Oct 2018

```text
Built application components using HTML5, CSS3, and JavaScript and presented prototypes to project leads. Participated in Scrum ceremonies and sprint planning.
```

Skills: HTML5, CSS, JavaScript, Prototyping, Agile, Scrum

### Business Analyst

Graphx Solutions India Pvt. Ltd.. Nov 2014 - Nov 2016

```text
Supported a mainframe DB2 system and delivered L2 application support. Planned jobs in AutoSys and wrote SQL and PL/SQL to implement business requirements.
```

Skills: SQL, Pl-SQL, Autosys, ITIL, Incident-Management, Change-Management, Problem-Management

## Education

### SV University (GATE Institute)

Master of Business Administration, Business Administration

```text
Master of Business Administration (MBA) from SV University (GATE Institute), completed in 2013.
```

### SK University

Bachelor of Science, Science

```text
Bachelor of Science (B.Sc) from SK University, completed in 2011.
```

## Tech stack

- Splunk
- SonarQube
- Kubernetes
- Jenkins
- GitHub Actions
- MySQL
- MariaDB
- Sybase
- Terraform
- IntelliJ IDEA
- Jira
- JavaScript
- Python
- HTML5
- BindPlane
- Bigpanda
- Grafana
- Kibana
- Prometheus
- OpenTelemetry
- Solarwinds
- AppDynamics
- Ansible
- Git
- Docker
- JBoss
- SQL
- ServiceNow
- Trivy
- GitHub Copilot
- Bash
- Claude Code
- ThousandEyes
- ChatGPT

To contact Dastagiri, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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