# Darkside Kay

Darkside Kay is a remote worker on Himalayas, Product Development Officer at TechnoTrends, based in Botswana.

Source: https://himalayas.app/@darksidekay

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Product Development Officer with expertise in systems administration.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Botswana |
| Authorized to work in | Botswana |
| Job categories | Product Development Manager, Systems Administrator, Video Editor, Cloud Solutions Architect |
| Skills | Network Administration, Cloud Platforms, Windows, MacOS, Help Desk, Cybersecurity, Problem Solving, Customer Service, Teamwork, Time Management, Premiere Pro |

## What I'm looking for

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I am looking for a role that fosters innovation and collaboration, where I can leverage my technical skills and contribute to impactful projects.
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## About

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I am a dedicated Product Development Officer with a strong background in systems administration and a passion for enhancing user experiences through technology. My experience at Techno-Trends allowed me to spearhead initiatives that expanded our customer base by 15% through innovative point-to-point internet systems for rural areas. I take pride in my ability to train users effectively, having improved adoption rates by 20% through comprehensive training on VoIP and digital platforms.

Prior to my role at Techno-Trends, I served as a Systems Administrator at Sunbeam Hotel, where I successfully transitioned the hotel’s internet connection to fibre-optics, significantly boosting guest satisfaction by 62%. My commitment to IT security led to a 75% reduction in phishing incidents through targeted training. I also have experience in video editing, where I honed my skills in Adobe Premiere Pro and Audition, ensuring high-quality content delivery under tight deadlines.
```

## Experience

### Product Development Officer

TechnoTrends. Feb 2019 - Dec 2020

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Spearheaded point-to-point internet systems for rural areas, expanding the customer base by 15%. Trained over 50 users on VoIP and digital platforms, improving adoption rates by 20%. Deployed analytics tools to monitor system performance for data-backed decision-making.
```

Skills: Point-To-Point-Internet-Systems, VoIP, Analytics

### Systems Administrator

Sunbeam Hotel. Jun 2012 - Jan 2019

```text
Transitioned hotel ADSL internet connection to fibre-optics, boosting guest satisfaction by 62%. Reduced phishing incidents by 75% through IT security awareness training. Decreased check-in/out times by 38% through staff training on Hotel Management System.
```

Skills: ADSL-To-Fibre-Optics-Transition, IT-Training

### Video Editor (Part-Time Internship)

Ebotswana. Jul 2013 - Sep 2013

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Edited daily news packages for prime-time broadcasts using Adobe Premiere Pro and Audition, adhering to tight deadlines. Coordinated with journalists and producers to align content with audience preferences, improving social media engagement by 23%. Managed archival database systems.
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Skills: Adobe-Audition, Premiere-Pro

## Education

### Institute of Entrepreneurial Development

Pathway, Entrepreneurship. 2023 - 2023

### Institute of Development Management

Development, Leadership and Management. 2017 - 2017

### Limkokwing University of Creative Technology

BSc Honors, Software Engineering. 2008 - 2012. Grade: 2.89

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Completed a Bachelor of Science Honors in Software Engineering with Multimedia, focusing on software development and multimedia integration.
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### Damelin

Desktop Publishing. 2006 - 2006. Grade: C

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Studied Desktop Publishing, gaining skills in design and layout for print and digital media.
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### Gaborone Institute of Professional Studies

Computer Operations. 2002 - 2002. Grade: DISTINCTION

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Completed a course in Computer Operations, focusing on essential computer skills and operations.
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### Gaborone Institute of Professional Studies

Introduction to Computers. 2002 - 2002

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Completed an introductory course in Computers, covering basic computer skills and applications.
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## Tech stack

- macOS
- Windows
- Adobe Premiere Pro

To contact Darkside, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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