# Dannelle Jakobe

Dannelle Jakobe is a remote worker on Himalayas, Operations Support Specialist at Black Hills Energy, based in United States.

Source: https://himalayas.app/@dannellejakobe

```text
Operations Support Specialist at Black Hills Energy, coordinating Gas Operations work orders, compliance records, and GIS updates.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Operations Support Specialist, Quality Control Analyst, Engineering Assistant, Administrative Specialist, Base Reviewer |
| Skills | Natural Gas Operations, Regulatory Compliance, Compliance Documentation, Audit Preparation, Work Order Management, GIS Mapping, Records Management, training coordination, contractor coordination, Invoice Processing, Data Verification, Quality Control, SAP, Peoplesoft, ESRI |
| LinkedIn | https://linkedin.com/in/dannellejakobe |

## About

```text
At Black Hills Energy, I support Gas Operations by coordinating work activities, scheduling, and documentation for technicians, contractors, management, and internal departments. I create and track work orders and update GIS mapping and operational records using field data.

I also assist with compliance tracking, audit preparation, and documentation reviews, and coordinate training and compliance-related activities. I process invoices and maintain records in line with company and regulatory requirements.

Previously, I supported utility compliance at Puget Sound Energy as an Engineering Assistant and Administrative Specialist, verifying contractor data, maintaining regulatory records, and processing SAP notifications. At HydromaxUSA, I reviewed field data and created reports to verify completion and quality.
```

## Experience

### Operations Support Specialist (current)

Black Hills Energy. Oct 2022 - Present

```text
Support Gas Operations through coordination of work activities, scheduling, documentation management, and communication between technicians, contractors, management, and internal departments. Create, maintain, track, and close work orders while ensuring accurate documentation and regulatory record retention requirements are met.
```

Skills: Work-Order-Management, Documentation, Compliance, Audit-Preparation, Invoicing, GIS-Mapping, contractor-coordination, Regulatory-Compliance, Microsoft-Office, SAP, ESRI, Peoplesoft, CIS, Locus-View, Field-Services

### Quality Control Analyst

HydromaxUSA. May 2021 - Jun 2022

```text
Reviewed, processed, and created deliverables based on data for various organizations through the Esri and SAP systems. Created reports from field data to verify completion and quality of completion.
```

Skills: ESRI, SAP, data-review, Reporting, Quality-Control, Compliance, Record-keeping, Communication-Skills

### Homemaker

Homemaker. Jan 2019 - May 2021

```text
Managed household operations, scheduling, budgeting, and coordination responsibilities while supporting family and volunteer commitments.
```

Skills: Scheduling, Budgeting, Coordination, Household-Management

### Engineering Assistant

[Puget Sound Energy](https://himalayas.app/companies/tomofun-furbo-dog-camera). Aug 2017 - Jan 2019

```text
Supported utility compliance initiatives through verification of contractor-submitted data and maintenance of regulatory records. Created training materials and processed documentation for new employees and department procedures.
```

Skills: Compliance, Data-Verification, Training-Materials, Documentation, SAP, Invoice-Processing, Audit-Support, Stakeholder-Coordination

### Administrative Specialist

[Puget Sound Energy](https://himalayas.app/companies/tomofun-furbo-dog-camera). Aug 2015 - Aug 2017

```text
Assisted the department in completing varied duties and tasks, such as taking on tasks outside the job description to help the team complete the workload. Made updates to department databases and SAP, and created notifications in SAP for compliance-related work.
```

Skills: SAP, Database-Management, Compliance, Scheduling, Client-Communication, Office-Administration, Coordination

### Base Reviewer

InfraSource. Aug 2012 - Aug 2015

```text
Maintained department databases, SAP, and other systems. Reviewed completed utility construction packages for accuracy, quality, and compliance with company standards.
```

Skills: SAP, Database-Management, Quality-Review, Compliance, Coordination, Office-Administration

## Education

### Walden University

Bachelor's Degree, Psychology. 2025 - Present

```text
Pursuing a Bachelor's degree in Psychology, expected to complete in the future.
```

### Black Hills Energy

Forklift Certification, Forklift Operation. 2024 - 2027

```text
Certified in forklift operation, valid from February 2024 to February 2027.
```

### AIM High School

High School Diploma, General Studies

```text
Completed high school education.
```

## Tech stack

- Salesforce
- Oracle
- Microsoft SharePoint
- DocuSign
- Microsoft Teams
- Windows
- PayPal
- Google Workspace
- Cisco AnyConnect
- Microsoft Excel
- Discord
- Zoom
- Webex
- Canva
- Microsoft Power BI
- SQL
- SAP
- Citrix
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Dannelle, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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