# Dann Dayego

Dann Dayego is a remote worker on Himalayas, Technical Support Specialist at Techworld 360 Incorporated, based in Philippines.

Source: https://himalayas.app/@danndayego

```text
Technical Support Specialist at Techworld 360 Incorporated who supported LAN, Wi-Fi, and ISP connectivity and helped resolve Azure and Exchange 365 issues.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | IT Support Specialist, Technical Support Officer, Desktop Support Engineer, IT Technician, Business Process Assistant |
| Skills | Technical Support, IT Support, Desktop Support, IT troubleshooting, Network Troubleshooting, LAN, WiFi, ISP Connectivity Management, hardware troubleshooting, Software Troubleshooting, IT Asset Management, IT Inventory Management, Service Level Agreement Monitoring, Azure AD, Office 365 Exchange |

## What I'm looking for

```text
I’m seeking a rewarding role in a dynamic environment that offers professional challenges and opportunities to contribute to the organization’s operational efficiency and overall success.
```

## About

```text
At Techworld 360 Incorporated, I supported office network and ISP connectivity, including LAN and Wi-Fi troubleshooting, and coordinated with ISP providers. I also followed up on escalated issues to help ensure resolution.

I maintained IT asset records and monitored requests to help meet Service Level Agreements. I assisted with cloud-related inquiries involving Azure AD, Exchange 365, and Entra Admin Center.

At Whiterain Digital Technology Inc., I troubleshot systems and network issues, managed domain users and email accounts, and maintained IT inventory records. I also deployed and configured desktops, laptops, and peripherals.

Through First DataCorp, I provided desktop technical support for clients including Makati Medical Center, Standard Chartered Bank, Howden Insurance & Reinsurance Brokers, and National Grid Corporation of the Philippines. Earlier, on a project for Smart Communications, Inc., I compiled and validated data, generated reports, and used advanced Microsoft Excel features.
```

## Experience

### Technical Support Specialist

Techworld 360 Incorporated. Jun 2025 - Sep 2026

```text
Provided technical support for office network and ISP connectivity, escalated issues, maintained IT asset records, monitored SLA compliance, and assisted with cloud-related inquiries involving Azure AD, Exchange 365, and Entra Admin Center.
```

Skills: LAN, WiFi, ISP, IT-Asset-Management, SLA, Azure-AD, Office-365-Exchange, Entra-Admin-Center, Cloud-Computing

### IT Support Officer

Whiterain Digital Technology Inc.. Jun 2022 - Jan 2025

```text
Troubleshot systems and network issues, managed domain users and email accounts, monitored IT systems, maintained inventory records, and deployed and configured desktops, laptops, and peripherals.
```

Skills: Troubleshooting, Networking, Domain-Management, Email, Inventory, Deployment, Configuration

### Desktop Technical Support

First DataCorp. Sep 2018 - Jun 2022

```text
Provided on-site technical support for hardware and software, deployed and configured IT equipment, and assisted with user applications for clients including Makati Medical Center, Standard Chartered Bank, and Howden Insurance & Reinsurance Brokers.
```

Skills: Hardware, Software, Troubleshooting, Deployment, Help-Desk, Networking, Printers, LAN, WiFi, User-Account-Setup

### Project Business Process Assistant

Pointman Placement Specialists, Inc.. Apr 2018 - Jun 2018

```text
Presented data findings, compiled and validated data for reporting, performed daily queries, and generated reports using advanced Excel functions.
```

Skills: Data-Analysis, Reporting, Excel, Pivot-Tables, V-Lookups

### Desktop Support Engineer

First DataCorp. Jan 2018 - Mar 2018

```text
Installed, operated, and maintained computer systems, configured hardware and software, provided remote support, and assisted users with IT incidents.
```

Skills: Installation, Configuration, Remote-Support, Troubleshooting, Printers, Routers

### IT Technician

Consistent Frozen Solution Corporation. Oct 2015 - Dec 2015

```text
Installed, operated, and maintained computer systems, configured hardware and software, performed troubleshooting, and identified equipment shortages.
```

Skills: Installation, Maintenance, Configuration, Troubleshooting, Printers, Routers

## Education

### Colegio De San Juan Letran, Manila

Bachelor of Science, Information Technology

Activities and societies: Letran Community Volunteers

```text
Earned a Bachelor of Science in Information Technology from Colegio De San Juan Letran, Manila in 2015.
```

## Tech stack

- Microsoft Excel
- Microsoft Office

To contact Dann, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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