# Danique Brown

Danique Brown is a remote worker on Himalayas, Customer Service Representative at Arise Virtual, based in Jamaica.

Source: https://himalayas.app/@daniquebrown

```text
Customer Service Representative at Arise Virtual who handled customer inquiries and worked to resolve service issues efficiently.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Jamaica |
| Authorized to work in | Jamaica |
| Salary expectations | 30k+ USD |
| Job categories | Virtual Assistant, Sales, Social Media Marketing Specialist, Market Research Analyst, Recruiter, Account Manager, Sales Manager |
| Skills | Customer Service, Virtual Administrative Support, Appointment Scheduling, Patient Queries, Sales, Customer Engagement, Product Promotion, Records Management, Confidentiality, Issue Resolution, Negotiation, Customer Relationship Management, Remote Work, Sales Support, Cross Selling, Upselling, Social Media Management, Social Media Marketing, Marketing Strategy, Digital Marketing, Market Research, Internet services |
| LinkedIn | https://linkedin.com/in/danique-brown-b14b8a106 |

## What I'm looking for

```text
I'm looking for work that draws on my experience in virtual administrative support, healthcare scheduling, sales, and customer service, with a focus on efficient operations and positive customer experiences.
```

## About

```text
At Dr. Fairclough Healthcare Services, I provided virtual administrative support for daily healthcare operations. I managed appointments, responded to patient inquiries, and maintained accurate records while respecting confidentiality.

At Centerfield Media, I engaged customers to understand their needs and recommend relevant products or services. I promoted offerings, answered questions, and addressed concerns to support sales goals and customer satisfaction.

At Arise Virtual, I delivered customer support as an independent contractor in a virtual service environment. I handled inquiries, provided clear information, and worked to resolve service issues efficiently.
```

## Experience

### Customer Service Representative

Arise Virtual. Jan 2025 - Sep 2026

```text
Delivered professional customer support as an independent contractor in a virtual service environment. Handled customer inquiries and worked to resolve service issues efficiently.
```

Skills: Issue-Resolution, Customer-Service, Communication-Skills, Active-Listening, Time-Management, Problem-Solving

### Sales Expert

Centerfield Media. Apr 2023 - Jan 2025

```text
Engaged customers to understand their needs and recommend relevant products or services. Promoted offerings and used clear communication to support sales goals.
```

Skills: Sales, Customer-Engagement, Communication-Skills, Negotiation, Problem-Solving, Customer-Satisfaction, Product-Promotion

### CSR

Grupo Unicomer / Unicomer Group. Nov 2022 - May 2024

```text
Worked as CSR at Grupo Unicomer / Unicomer Group.
```

### Virtual Assistant

Dr. Fairclough Healthcare Services. Aug 2020 - Mar 2023

```text
Provided virtual administrative support to help maintain smooth daily healthcare operations. Managed appointments, responded to patient inquiries, and maintained accurate records while respecting patient confidentiality.
```

Skills: Virtual-Administrative-Support, Appointment-Scheduling, Customer-Service, Records-Management, Confidentiality, Communication-Skills

### Customer Service Representative

[Centerfield](https://himalayas.app/companies/centerfield-com). Aug 2018 - Oct 2021

```text
I currently contact customers to sell television and internet services. I also cross sell and upsell all available products.
```

### Customer Service Representative

[Centerfield](https://himalayas.app/companies/centerfield-com). Jan 2018 - Sep 2021

```text
Worked as Customer Service Representative at Centerfield.
```

### Customer Service Management

Care Plus. May 2017 - Aug 2021

```text
Managed a team of sales representatives who were required to sell insurance.
```

## Education

### Albert town high school

### EF Language Abroad

ef score

```text
Feb 2023 · Expires Mar 2033
```

### Knox community college

Bachelor of Applied Science - BASc, Hospitality and tourisim management. 2017 - 2018

### University of Oxford

Associate of Arts and Sciences - AAS, Business Administration and Management, General. 2020 - 2024

## Tech stack

- JavaScript

To contact Danique, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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