# Daniel Tavarez

Daniel Tavarez is a remote worker on Himalayas, Senior Voice and Network Analyst at Scotiabank, based in Dominican Republic.

Source: https://himalayas.app/@danieltavarez

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Senior Voice and Network Analyst at Scotiabank, leading nationwide ATM deployments and applying AI tools to troubleshooting and scripting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Dominican Republic |
| Authorized to work in | Dominican Republic |
| Salary expectations | 58k+ USD |
| Job categories | Network Analyst, AI Evaluator, Data Analyst, IT Support Analyst |
| Skills | Network Operations, Voice Operations, SD WAN, Cisco, VoIP, IP PBX, Incident Management, Root Cause Analysis, Change Management, ATM Deployment, Verifone IntelliNAC, LLM Evaluation, Prompt Engineering, Generative AI, Python |
| LinkedIn | https://linkedin.com/in/danieltavarez7382201b9 |

## What I'm looking for

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I'm open to remote, flexible, and project-based work across technology, AI, data, operations, and support.
```

## About

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At Scotiabank, I administer and monitor network and voice infrastructure supporting critical services across branches and offsite ATM nodes. I manage corporate networks and SD-WAN connectivity, along with the enterprise PBX and voice platform.

I lead technical responses to high-severity incidents, investigate root causes, and keep business stakeholders informed. I also plan infrastructure changes under formal change control and coordinate with vendors, ISPs, and internal teams through resolution.

I lead nationwide ATM deployment projects, coordinating installation, configuration, and go-live across teams and locations. I also apply generative AI tools to troubleshooting, documentation, and scripting, reviewing outputs for accuracy; my technical toolkit includes Python, PowerShell, and data analysis.
```

## Experience

### Senior Voice and Network Analyst (current)

[Scotiabank](https://himalayas.app/companies/scotiabank). Jan 2023 - Present

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Administer and monitor communications and network infrastructure supporting critical banking services. Lead technical response to high-severity incidents, manage SD-WAN and enterprise PBX, and coordinate vendor and internal teams.
```

Skills: SD-WAN, Cisco, VoIP, PABX, Network-Monitoring, Incident-Management, Change-Management, Root-Cause-Analysis, Vendor-Management, SLA-Tracking, Verifone-IntelliNAC, Generative-AI, Python, PowerShell

### Systems Support Analyst

[Scotiabank](https://himalayas.app/companies/scotiabank). Jan 2019 - Dec 2023

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Provided Level 1-2 technical support to corporate users, resolving hardware, software, and network issues. Played a key role in the Banco del Progreso to Scotiabank migration, deploying and configuring all user workstations with zero operational disruption.
```

Skills: Technical-Support, Hardware, Software, Networking, Troubleshooting, SLA, IT-Asset-Management, User-Account-Administration, Windows, Windows-Server

## Education

### Universidad del Caribe (UNICARIBE)

Bachelor of Science, Cybersecurity Engineering. 2024 - Present

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Pursuing a Bachelor of Science in Cybersecurity Engineering, expected to complete in the future.
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### Instituto Tecnológico de las Américas (ITLA)

Associate Degree, Information Security Technology. 2017 - 2020

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Earned an Associate Degree in Information Security Technology from ITLA.
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### SkillFront

ISO/IEC 27001 Information Security Associate, Information Security

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Certified as an ISO/IEC 27001 Information Security Associate.
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### CertiProf

Cyber Security Foundation Professional Certificate, Cyber Security

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Earned the Cyber Security Foundation Professional Certificate (CSFPC).
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### CertiProf

Scrum Foundation Professional Certificate, Scrum

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Earned the Scrum Foundation Professional Certificate.
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### Instituto Tecnológico de las Américas (ITLA)

Diploma, Cybersecurity

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Completed a Cybersecurity Diploma in 2021.
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### Udemy

Certificate, Windows Server Security

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Completed a course on Windows Server Security in 2021.
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## Tech stack

- Python
- JSON
- PowerShell
- Linux
- Windows
- Windows Server
- Bash
- Power BI
- Microsoft 365
- Cisco

To contact Daniel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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