# Daniela Inoc

Daniela Inoc is a remote worker on Himalayas, Customer Care Ambassador at Leverage Outsourcing, based in Philippines.

Source: https://himalayas.app/@danielainoc

```text
Education Consultant at MRY Consultancy Services, supporting prospective students with study options, applications, and required documents.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Customer Service, Customer Service Associate, Customer Service Ambassador, Real Estate Cold Caller |
| Skills | Customer Service, Client Relations, Education consulting, Student Support, Administrative Support, Data Entry, Record keeping, Appointment Scheduling, Microsoft Office, Google Workspace |

## About

```text
At MRY Consultancy Services, I assisted prospective students with study opportunities and education pathways. I explained program options, application steps, and general admission requirements.

I supported students as they prepared application information and organized required documents. I also followed up on concerns and maintained client records.

At Gaisano Mall of Cebu, I assisted customers with inquiries, service requests, and concerns, and provided information about products, services, and store policies.

Previously, I handled customer inquiries by phone, email, and chat at Leverage Outsourcing, assisting with orders, returns, and troubleshooting. At Multi Skills Hub, I called prospective clients, scheduled appointments, and updated customer records.
```

## Experience

### Customer Care Ambassador

Leverage Outsourcing. Jan 2024 - Jan 2025

```text
Handled customer inquiries through phone, email, and chat support. Assisted with orders, returns, and troubleshooting, resolving concerns while maintaining professional communication.
```

Skills: Customer-Support, Phone-Support, Email-Support, Live-Chat, Troubleshooting

### Customer Service Associate

Gaisano Mall of Cebu. Jan 2026 - Present

```text
Assisted customers with inquiries, concerns, and service requests. Resolved customer concerns professionally and provided accurate information about products, services, and store policies.
```

Skills: Customer-Service, Problem-Solving, Communication-Skills

### Education Consultant

MRY Consultancy Services. Jan 2026 - Present

```text
Assisted prospective students with inquiries about study opportunities and education pathways. Provided information on program options, application steps, and admission requirements, and supported students in preparing application documents.
```

Skills: Student-Support, Admissions, Record-keeping, Communication-Skills

### Real Estate Caller

Multi Skills Hub. Jan 2025 - Present

```text
Conducted outbound calls to prospective clients and provided relevant information. Scheduled appointments, maintained accurate customer records, and conducted follow-ups.
```

Skills: Outbound-Calling, Appointment-Scheduling, Record-keeping, Follow-up

## Education

### Buenavista School of Fisheries

Hotel and Restaurant Management

```text
Studied Hotel and Restaurant Management at Buenavista School of Fisheries.
```

## Tech stack

- Google Workspace
- Microsoft Office

To contact Daniela, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Noehlyn Buna](https://himalayas.app/@noehlynbuna): Customer Service Representative, Confidential
- [Jezzerell Phala](https://himalayas.app/@jezzerellphala): Data Entry & Cold Caller/Appointment Setter, Cleaning In Motion
- [solyen natano](https://himalayas.app/@solyennatano): Annotation Specialist, Tasker
- [Wishny Alvez](https://himalayas.app/@wishnyalvez): OJT Trainee, Astoria Current Boracay
- [Marinel Baguio](https://himalayas.app/@marinelbaguio): Telemarketing/Leadgen, International Voice Account
- [alma galacio](https://himalayas.app/@almagalacio): Cold Caller, 7th Group Marketing
- [Francesca Elise Gabrielle Abellon](https://himalayas.app/@francescaabellon): Stores Specialist, Incorporated
- [Rizelle Azarcon](https://himalayas.app/@rizelleazarcon): Freelance Writing Trainer, Catmon National High School
- [Aida Bejoc](https://himalayas.app/@aidabejoc): Cashier, My Shoppinglane Cebu Corporation
- [Sharade Joy Centena](https://himalayas.app/@sharadejoycentena): Customer Service Representative / Sales Representative, MSC – Merchant Service Center