# Daniela Gomes Daniela Gomes is a remote worker on Himalayas, Export operator at Europa Worldwide Group, based in Netherlands. Source: https://himalayas.app/@danielagomes ```text I manage international export shipments and customer operations from booking through delivery. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Netherlands | | Authorized to work in | Netherlands | | Salary expectations | 45k+ EUR | | Job categories | Export Operations, Freight Forwarder, Logistics Coordinator, Customer Support Specialist, Key Account Manager, Office Manager | | Skills | Export Operations, Freight forwarding, Customs Regulations, Customer Support, Customer Experience, Customer Satisfaction, Account Management, Credit Management, Credit Control, Accounts Receivable, Sales, Administration, File Management, Excel, PowerPoint, Organization Skills, Communication Skills, Interpersonal Skills, Creative Problem Solving, Problem Solving, Skilled Multi Tasker, Teamwork, Customer Relationship Management, Phone Support, Etiquette | | LinkedIn | https://linkedin.com/in/daniela-almeida-gomes-994025a1 | ## About ```text At Europa Worldwide Group, I managed end-to-end road freight exports from the Netherlands to the UK, coordinating transport planning, carrier allocation, documentation, shipment monitoring, and customer communication. I've also coordinated international sea and air relocations at SIRVA BGRS Worldwide and managed banking, key-account, and office operations across Angola and China. I bring experience in customs procedures, freight forwarding, customer support, multilingual document translation, and resolving operational issues. ``` ## Experience ### Export operator Europa Worldwide Group. Jun 2023 - Dec 2025 ```text • Managed end-to-end export road freight shipments from the Netherlands to the UK. • Coordinated transport planning, carrier allocation, and shipment execution. • Liaised with customers, transport providers, warehouses, and internal teams to ensure efficient export operations. • Prepared transport documentation and maintained accurate shipment records. • Monitored freight movements and resolved op ``` ### Move manager [SIRVA BGRS Worldwide, Inc.](https://himalayas.app/companies/sirva). Aug 2022 - Mar 2023 ```text • Coordinated end-to-end international household goods shipments via sea and air freight. • Planned and arranged packing, collection, and transport from customer premises to bonded warehouse facilities. • Coordinated export shipments from booking through international transportation and final delivery. • Managed import shipments arriving in the Netherlands from regional and international origins. ``` Skills: Organization-Skills, Customer-Support, Customs-Regulations, Interpersonal-Skills, Export-Operations, Etiquette, Customer-Satisfaction, Customer-Experience, Communication-Skills, Account-Management, Creative-Problem-Solving, File-Management, Freight-forwarding, Excel, Skilled-Multi-Tasker, Administration, Teamwork, CRM, Phone-Support, Problem-Solving ### Financial Assistant [SIRVA BGRS Worldwide, Inc.](https://himalayas.app/companies/sirva). May 2022 - Aug 2022 ```text Worked as Financial Assistant at SIRVA BGRS Worldwide, Inc.. ``` Skills: Organization-Skills, Interpersonal-Skills, Communication-Skills, File-Management, Excel, Skilled-Multi-Tasker, Teamwork ### Branch Manager BNI - Banco de Negocios Internacional, SA. Jan 2019 - Sep 2020 ```text • Provided support to the Zone Coordinator in all tasks related to the business unit activity • Managed the human, material and physical resources allocated to the Corporate business unit, in compliance with the Bank's internal rules and procedures • Analyzed and validated activity reports, with information on the activities carried out • Responsible for ensuring deposit and promoting the bank’s p ``` Skills: Organization-Skills, Accounts-Receivable, Credit-Management, Customer-Support, Interpersonal-Skills, Etiquette, PowerPoint, Customer-Satisfaction, Customer-Experience, Communication-Skills, Account-Management, Creative-Problem-Solving, Credit-Control, Sales, File-Management, Excel, Skilled-Multi-Tasker, Administration, Teamwork, CRM, Phone-Support, Problem-Solving ### Key Account Manager BNI - Banco de Negocios Internacional, SA. Nov 2017 - Dec 2018 ```text • Developed trust relationships with a portfolio of major clients, focusing on Chinese companies operating in Angola • Acquired a thorough understanding of key customer needs and requirements • Expanded the relationships with existing customers by continuously proposing solutions that met their objectives • Served as link of communication between key customers and internal teams • Resolved any iss ``` Skills: Organization-Skills, Accounts-Receivable, Credit-Management, Customer-Support, Interpersonal-Skills, Etiquette, PowerPoint, Customer-Satisfaction, Customer-Experience, Communication-Skills, Account-Management, Creative-Problem-Solving, Credit-Control, Sales, File-Management, Excel, Skilled-Multi-Tasker, Administration, Teamwork, CRM, Phone-Support, Problem-Solving ### Office Manager Dajiang Constructions. Sep 2014 - Oct 2017 ```text • Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands, • Translation of various documents (Portuguese / English to Chinese and vice-versa), • Organized and scheduled meetings and appointments, • Partnered with HR to maintain office policies as necessary, • Responsible for recruiting staff for the office and providing orientation and training to new employees, ``` Skills: Organization-Skills, Customer-Support, Interpersonal-Skills, Etiquette, PowerPoint, Customer-Satisfaction, Customer-Experience, Communication-Skills, Creative-Problem-Solving, Excel, Skilled-Multi-Tasker, Administration, Teamwork, Phone-Support ### Consular Assistant Embassy of the Republic of Angola in Beijing. Jan 2011 - Oct 2013 ```text • Processed all visa applications from beginning to end, including entering visa applications into the consular system, preparing documents for adjudication by the Consular Officer, printing approved visas, and preparing passports/visas for pick-up by the applicant, • Provided information to visa applicants in all steps of the visa process, including how to complete visa application forms and what ``` Skills: Organization-Skills, Customer-Support, Interpersonal-Skills, Etiquette, Customer-Satisfaction, Customer-Experience, Skilled-Multi-Tasker, Phone-Support ### General Commissioner's Assistant Embassy of the Republic of Cabo Verde. Jun 2010 - Oct 2010 ```text Assisted the General Commissioner in organizing cultural activities, protocol during visits of members of the Capeverdean Government, and other public relations related activities. ``` Skills: Organization-Skills, Interpersonal-Skills, Etiquette, Customer-Satisfaction, Customer-Experience, Communication-Skills, Skilled-Multi-Tasker ## Education ### Renmin University of China Master's Degree, Diplomacy. 2008 - 2013 ### ISCSP-ULisboa / Instituto Superior de Ciências Sociais e Políticas - Universidade de Lisboa Postgraduate Degree, Public Administration. 2006 - 2006 ```text Main Subjects: - Territorial strategies and resource management - Planning - Regional and local administration ``` ### ISCSP-ULisboa / Instituto Superior de Ciências Sociais e Políticas - Universidade de Lisboa Bachelor's Degree, International Relations. 2000 - 2005 ## Tech stack - Microsoft Excel - Microsoft PowerPoint To contact Daniela, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Loghan Moller](https://himalayas.app/@loghanmoller): International Account Manager, FashionUnited - [Hanadi Mansour](https://himalayas.app/@hanadimansour): Logistics Specialist, Axelera AI B.V. - [A H](https://himalayas.app/@ah02): Airfreight Export/Import Agent, Dnata - [Torres Oseguera](https://himalayas.app/@torresoseguera): Expedition & Logistics Officer, NKON B.V. - [pablo viegener](https://himalayas.app/@pabloviegener): Operations & International Trade Manager, Viega SACFIA Y DE MANDATOS - [Desi Shankova](https://himalayas.app/@desishankova): Writer, Just Mavericks - [Thomas Tabai](https://himalayas.app/@thomastabai): Inside Sales Specialist, DP World Logistics Netherlands B.V. - [Jenny Bootsma](https://himalayas.app/@jennybootsma): Site Administrator, Offshore Equipment BV - [Candice Friend](https://himalayas.app/@candicefriend): Trade Finance and Sales Administration, VMI Holland BV - [Dani Vek](https://himalayas.app/@danivek): International Admin, Finance and Operational Support, Stara Foods BV