# Dana Goris

Dana Goris is a remote worker on Himalayas, Executive Assistant at Gellert Global Group, based in United States.

Source: https://himalayas.app/@danagoris

```text
I manage complex order operations, executive support, and customer accounts to improve fulfillment and client outcomes.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 100k+ USD |
| Job categories | Executive Assistant, Sales Administrator, Customer Service Manager, Office Manager |
| Skills | Microsoft Word, Excel, PowerPoint, Outlook, MAS90, Quickbooks, Third Wave, Infor M3, MaintainX, Document Handling, Invoice Processing, Project Management, Tracking Spreadsheet, Order Management, Purchase Order Processing, Customer Service, Shipping Documentation, Electronic Data Interchange, Sales Reporting, Executive Support, Calendar Management, Travel Coordination, Vendor Management, Inventory Management |

## What I'm looking for

```text
I'm looking for an executive support or operations role where I can coordinate cross-functional teams, improve order and customer processes, manage confidential work, and solve operational problems.
```

## About

```text
At Gellert Global Group, I manage the full order lifecycle—from purchase orders and order entry through tracking, fulfillment, invoicing, credits, and customer follow-up.

I coordinate across Logistics, Procurement, QA, Accounting, and Sales to resolve delivery, billing, quality, and customer issues while maintaining accurate accounts, reports, COAs, and product documentation.

Across international sales, customer service, and executive support roles, I've supported major retail accounts, international shipping documentation, sales reporting, scheduling, travel, and office operations with discretion and strong problem-solving.
```

## Experience

### Executive Assistant (current)

Gellert Global Group. Jan 2020 - Present

```text
Managed the full order lifecycle, including purchase orders, customer orders, order entry, tracking, and follow-up to ensure accurate and timely fulfillment. Delivered exceptional customer service and coordinated with cross-functional teams to resolve issues and support operational efficiency.
```

Skills: Microsoft-Word, Excel, PowerPoint, Outlook, MAS90, Quickbooks, Third-Wave, Infor-M3, MaintainX, Document-Handling, Invoice-Processing, project-oversight, Tracking-Spreadsheet

### International Sales Administrator

Spex SamplePrep. Apr 2019 - Nov 2019

```text
Managed international shipping documents such as commercial invoices, certificates of origin, and packaging slips. Assisted customers, vendors, and clients with stock checks and other customer service inquiries, and supported the VP of Sales with quotes, travel, and calendar.
```

Skills: International-Shipping, Customer-Service, Purchase-Order-Processing, Microsoft-Office, Calendar-Management

### Executive Sales Assistant | Customer Service Manager

Mizco International. May 2012 - Oct 2018

```text
Managed and supported the international sales division for major retailers. Received, reviewed, and processed purchase orders using EDI, email, and fax, and analyzed customer purchases versus forecasts.
```

Skills: EDI, Purchase-Order-Processing, Sales-Analysis, Customer-Service, Microsoft-Office

### Office Assistant | Customer Service

Beauty Unlimited. May 2010 - Aug 2011

```text
Created and maintained daily spreadsheets to accurately process orders from EDI. Generated mailing labels and assisted customers with stock checks and other customer service inquiries.
```

Skills: Spreadsheets, EDI, Order-Processing, Customer-Service

### Office Manager | Customer Service

Leucos USA. Aug 2007 - May 2010

```text
Maintained filing systems, supplies, and inventory. Received, reviewed, and processed purchase orders, and assisted customers, vendors, and clients with stock checks and other customer service inquiries.
```

Skills: Office-Management, Inventory-Management, Purchase-Order-Processing, Customer-Service

## Education

### Berkeley College

Bachelor of Science, Business Administration

```text
Earned a Bachelor of Science in Business Administration from Berkeley College in 2004.
```

## Tech stack

- Microsoft Excel
- QuickBooks
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Dana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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