# Dai Williams

Dai Williams is a remote worker on Himalayas, Operations & Human Resource Assistant at Boston Area Rape Crisis Center Inc., based in United States.

Source: https://himalayas.app/@daiwilliams

```text
Operations professional at Boston Area Rape Crisis Center Inc. who developed onboarding procedures and operational workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 68k+ USD |
| Job categories | Operations Professional, Human Resources Assistant, Patient Scheduling Coordinator, Technical Support Specialist |
| Skills | Operations Management, Process Improvement, Employee Relations, Vendor Management, Supplier Management, Policy Development, Procedure Development, Project Coordination, Onboarding, Offboarding, Epic EMR, HIPAA compliance, Referral Management, Insurance Eligibility Verification, Prior Authorizations |

## About

```text
At Boston Area Rape Crisis Center Inc., I supported daily operations and partnered with leadership to improve organizational efficiency. I created and implemented operational policies and workflows that streamlined internal processes.

I collaborated with Human Resources on onboarding and offboarding procedures designed to enhance employee safety and compliance. I also coordinated vendor and supplier relationships to ensure timely delivery of operational resources.

At Boston Children's Hospital, I coordinated scheduling across specialty clinics using Epic and managed referrals between providers. I verified insurance eligibility and obtained prior authorizations while maintaining HIPAA compliance.
```

## Experience

### Operations & Human Resource Assistant

Boston Area Rape Crisis Center Inc.. Sep 2021 - May 2026

```text
Supported daily operations and partnered with leadership to improve organizational efficiency. Collaborated with Human Resources to develop and implement onboarding and offboarding procedures, and created operational policies and workflows.
```

Skills: Operations-Management, Process-Improvement, Employee-Relations, Vendor-and-Supplier-Management, Policy-and-Procedures-Development, Onboarding-And-Offboarding, Cross-Functional-Collaboration, Microsoft-Office, Google-Workspace

### Patient Scheduling Coordinator

[Boston Children's Hospital](https://himalayas.app/companies/boston-children-s-hospital). Nov 2017 - Mar 2021

```text
Coordinated complex scheduling across multiple specialty clinics using Epic. Managed referrals between providers, verified insurance eligibility, and maintained HIPAA compliance while handling confidential patient information.
```

Skills: Epic-EMR, Scheduling, Referral-Management, Insurance-Verification, HIPAA-compliance, Patient-Records-Management

### Sales & Technical Support

[SimpliSafe](https://himalayas.app/companies/simplisafe). Sep 2015 - Feb 2017

```text
Recommended customized security solutions based on customer needs and provided technical troubleshooting to resolve product issues. Built strong customer relationships through consultative sales and product expertise.
```

Skills: Customer-Service, Technical-Support, Consultative-Sales, Troubleshooting, Confidentiality

## Education

### Southern New Hampshire University

Associate of Arts, Liberal Arts

```text
Pursuing an Associate of Arts in Liberal Arts, expected completion in July 2026.
```

## Tech stack

- Google Workspace
- Microsoft Office

To contact Dai, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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