# Cristina Sención

Cristina Sención is a remote worker on Himalayas, Servicio al cliente y Trafico at Pilarte Cargo, based in Dominican Republic.

Source: https://himalayas.app/@cristinasencin

```text
Customer service and cargo operations specialist at Pilarte Cargo, handling cargo manifests in SIGA and customer follow-up.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Dominican Republic |
| Authorized to work in | Dominican Republic |
| Salary expectations | 60k+ USD |
| Job categories | Customer Service, Cargo Operations Specialist |
| Skills | Customer Service, Cargo Documentation, Manifest Preparation, SIGA, Freight Billing, Cargo Check In, Import Export Processes, Order Management, Transportation Quoting, Document Management, Property Sales and Rentals, Report Preparation, Digital Tools, Customs Processes, Freight Services |

## About

```text
At Pilarte Cargo, I handle customer service and follow up on requests about received cargo. I also prepare freight invoices and related documentation.

I prepare and record cargo manifests in SIGA, notify customers when their cargo arrives, and prepare transportation and cargo service quotes.

At BMCargo, I served personal and corporate customers, explained import and export processes, and managed orders and follow-up. I prepared quotes for air, sea, and land transportation.

Earlier, at Inmobiliaria Indica, I shared information about properties for sale and rent, followed up with customers, and managed documents. I’m a computer technician and currently studying Systems and Computing Engineering at Universidad O&M.
```

## Experience

### Servicio al cliente y Trafico (current)

Pilarte Cargo. Jan 2026 - Present

```text
Gestión de atención y servicio al cliente, facturación de cargas, elaboración y registro de manifiestos en el sistema SIGA, notificación a clientes, elaboración de cotizaciones y registro, control y verificación de cargas recibidas.
```

Skills: Atención-al-Cliente, Facturación, Gestión-Documental, SIGA, Cotizaciones, Check-in

### Servicio al Cliente

BMCargo. Jan 2022 - Jan 2026

```text
Atención a clientes personales y corporativos, orientación sobre procesos de importación y exportación, gestión de pedidos y seguimiento, y elaboración de cotizaciones para transporte aéreo, marítimo y terrestre.
```

Skills: Atención-al-Cliente, Import, Exportación, Gestión-De-Pedidos, Cotizaciones

### Servicio al cliente

Inmobiliaria Indica. Jan 2017 - Jan 2020

```text
Información sobre inmuebles en venta y alquiler, seguimiento de clientes y gestión de documentos.
```

Skills: Atención-al-Cliente, Gestión-Documental, Gestión-De-Clientes

## Education

### Universidad O&M

Ingeniería en Sistemas y Computación, Systems and Computer Engineering

```text
Pursuing a degree in Systems and Computer Engineering.
```

### BMCargo

Procesos internos de Aduanas y servicios, Customs and Services

```text
Completed internal customs processes and services training.
```

### Outdoor Training & Adventures

Atención de excelencia y servicio al cliente, Customer Service

```text
Completed training on excellence in service and customer service.
```

### Infotep

Servicio al cliente, Customer Service

```text
Completed customer service training.
```

## Tech stack

- Microsoft Office

To contact Cristina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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