# Cristina Monteiro

Cristina Monteiro is a remote worker on Himalayas, Human Resources Manager at L3W – Material Elétrico, based in Portugal.

Source: https://himalayas.app/@cristinamonteiro

```text
People Operations manager at L3W – Material Elétrico, owning employee lifecycle operations and launching an anonymous eNPS and culture survey.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Portugal |
| Authorized to work in | Portugal |
| Job categories | HR Manager |
| Skills | Employee Lifecycle Management, HR Operations, HR Data Management, Employee Relations, HR Reporting, Payroll Processing, Recruitment, Onboarding, Offboarding, Benefits Administration, Employment Compliance, Portuguese Law, Performance Evaluation, training coordination, Employee Engagement |

## About

```text
At L3W – Material Elétrico, I’m the sole HR function for a growing multi-site retailer, owning the employee lifecycle end to end. I authored a company-wide HR strategic plan and presented retention, organisational climate, and HR priorities to the Executive Board.

I also investigate employee relations cases, partnering with employment counsel for legal review, and manage compliance documentation, contracts, payroll processing, and training-plan tracking across branches.

At Proglobal, I owned end-to-end HR operations and built processes and policies from the ground up, including the company’s Mission, Vision, and Values. Earlier, at Randstad, I coordinated HR and employee-relations operations for Just Eat’s distributed UK workforce and supported investigations and offboarding documentation.
```

## Experience

### Human Resources Manager (current)

L3W – Material Elétrico. Jun 2025 - Present

```text
Sole HR function for a growing multi-site electrical materials retailer, owning the full employee lifecycle end-to-end. Leads employee relations investigations, compliance documentation, payroll processing, and training-plan tracking, and authored a company-wide HR strategic plan presented to the Executive Board.
```

Skills: HRIS, Employee-Relations, Compliance, Payroll-Processing, Training-Plan-Management, eNPS-Improvement, Culture-Survey, HR-Strategy

### Human Resources Manager

Proglobal. Nov 2023 - May 2025

```text
Owned end-to-end HR operations including recruitment, onboarding, training, performance evaluation, benefits, and payroll, building process and policy from the ground up. Introduced Team Briefings, an Employee Portal, and a new payroll processing system with measurable positive impact on engagement and process consistency.
```

Skills: Recruitment, Onboarding, Training, Performance-Evaluation, Benefits-Administration, Payroll-Processing, Process-Improvement, Employee-Engagement

### Client Service Manager

Randstad. Jul 2021 - Sep 2023

```text
Managed strategic and day-to-day HR/employee-relations operations for Just Eat, Randstad's largest UK client, a 2,000-employee distributed workforce. Supported early-stage employee relations investigations and offboarding intake/documentation, increasing employee engagement by 12% within 2 months.
```

Skills: Employee-Relations, Offboarding, Stakeholder-Coordination, HR-Operations, Engagement-Strategy

### Assistant Manager

Pret a Manger. Oct 2013 - Jul 2021

```text
Progressed from Team Member to Assistant Manager over nearly 8 years, leading teams of up to 25 across three sites. Coached and trained all new hires.
```

Skills: Team-Leadership, Coaching, Training, Team-Management

## Education

### IMF Business School

Master's, Consulting & Auditing of Quality Systems

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Master's in Consulting & Auditing of Quality Systems, currently in progress.
```

### University of Minho

MSc, Psychology of Work, Organisations & HR

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MSc in Psychology of Work, Organisations & HR from the University of Minho, completed in 2012.
```

### ISMAI

BSc, Psychology

```text
BSc in Psychology from ISMAI, completed in 2010.
```

## Tech stack

- Google Workspace
- SAP

To contact Cristina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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