# Cristian Muresan

Cristian Muresan is a remote worker on Himalayas, Customer Service Analyst at Suzano International GmbH, based in Austria.

Source: https://himalayas.app/@cristianmuresan1

```text
Customer Service Analyst at Suzano International GmbH, turning SAP and Salesforce data into KPI reports and reliable management insights.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Austria |
| Authorized to work in | Austria |
| Salary expectations | 50k+ EUR |
| Job categories | Customer Service Analyst, Business Analyst, Process Improvement Specialist, Commercial Sales Analyst |
| Skills | Business Analysis, Business Intelligence, Salesforce, SAP ECC, Power BI, Process Improvement, Process Automation, KPI Reporting, Reporting and Dashboards, Reporting and Forecasting, SQL, Power Automate, Stakeholder Management, Salesforce Trainer |
| LinkedIn | https://linkedin.com/in/cristian-muresan-697460131 |

## About

```text
At Suzano International GmbH, I translated reporting requirements across order-to-cash, supply chain, and customer service into structured KPI reports. I used SAP and Salesforce data to create clear management insights and worked with teams to address data-quality and process issues.

At Robert Bosch, I built and maintained 10+ Power BI dashboards combining Salesforce and SAP data into a performance view for leadership. I also standardized and automated Salesforce reporting workflows with Power BI and Power Automate, cutting manual effort by 20%; separately, I partnered with the Bosch VP and EVP on a Power BI dashboard providing portfolio coverage across business units.
```

## Experience

### Customer Service Analyst

Suzano International GmbH. Aug 2025 - Oct 2026

```text
Worked with Sales, Operations, and Technology teams to turn reporting requirements into structured KPI reports. Acted as a link between stakeholders and drove corrective actions to improve reporting accuracy.
```

Skills: Salesforce, SAP-ECC, Power-BI, KPI-Reporting, Data-Quality, Process-Improvement, Stakeholder-Management

### Business Analyst and Process Improvement Specialist

[Robert Bosch](https://himalayas.app/companies/bosch-group). Jan 2023 - Aug 2025

```text
Built and maintained 10+ Power BI dashboards and KPI reports on Salesforce data. Led standardization and automation of reporting workflows, cutting manual effort by 20%.
```

Skills: Salesforce, Power-BI, Power-Automate, SAP, KPI-Reporting, Process-Automation, Data-Quality, Stakeholder-Management

### Commercial Sales Analyst

[Robert Bosch](https://himalayas.app/companies/bosch-group). Jun 2021 - Jan 2023

```text
Supported Sales, Operations, and Site Management stakeholders by turning complex workflows into structured proposals. Validated Salesforce data flows and standardized reporting processes.
```

Skills: Salesforce, Data-Validation, Reporting, Process-Improvement, Stakeholder-Management

### Sales Representative

Fastenal Europe. Jan 2021 - Jun 2021

```text
Maintained strong relationships with key accounts and managed product needs and order requests. Supervised inventory processes across multiple production sites, improving accuracy and operational efficiency.
```

Skills: Customer-Relationship-Management, Inventory-Management, Supply-Chain-Optimization, Quality-Control, Purchasing, Fulfilment

## Education

### Google

Google Advanced Data Analytics, Data Analytics. 2026 - Present

```text
Ongoing Google Advanced Data Analytics course, started in August 2026.
```

### Babes-Bolyai University

Master Degree, International Relations. 2018 - 2020

```text
Master Degree in International Relations from Babes-Bolyai University from 2018 to 2020.
```

### Babes-Bolyai University

Bachelor Degree, European Studies. 2015 - 2018

```text
Bachelor Degree in European Studies from Babes-Bolyai University from 2015 to 2018.
```

## Tech stack

- Salesforce
- SQL
- Power BI

To contact Cristian, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Klaudia Mularczyk](https://himalayas.app/@klaudiamularczyk): Senior RevOps Manager & Sys Architect, Platomics GmbH
- [Andrew Kramer](https://himalayas.app/@andrewkramer): Healthcare Data Analytics Trainer, Alpha Learning Centre
- [Sabrina Korolev](https://himalayas.app/@sabrinakorolev): IT Business Analyst, Alpla
- [Evgenii Belykh](https://himalayas.app/@evgeniibelykh): Specialist Sales Assistant, Klaus W. Fischer, Tabakfachgeschäft e.U.
- [Maria Hazasova](https://himalayas.app/@mariahazasova): IT Business Analyst / Requirements, Today Experts
- [Dusan Jovicic](https://himalayas.app/@dusanjovicic): Sales Representative, Kodland
- [CARLOS REITERER](https://himalayas.app/@Carlosreiterer): Internship in Administration, Finance & Marketing Support, Mark3team Agency
- [Evan Papanastasis](https://himalayas.app/@evanpapanastasis): Senior Business Intelligence Analyst, MSD
- [Christoph Edler von Lerch](https://himalayas.app/@christophedlervonler): Head of Customer Support, netcup
- [Ronald Paukert](https://himalayas.app/@ronaldpaukert): Account Manager, Shell Austria GmbH