# Corey poythress

Corey poythress is a remote worker on Himalayas, Distribution Coordinator at Augusta Utilities, based in United States.

Source: https://himalayas.app/@coreypoythress

```text
I coordinate critical municipal operations and am transitioning into IT support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 72k+ USD |
| Job categories | IT Support Specialist, Technical Operations Specialist |
| Skills | Windows 10, Windows 11, Troubleshooting, Networking, DNS, DHCP, Microsoft 365, Azure, Cityworks, Excel, Scheduling, Reporting, Incident Documentation, Escalation Management, Hardware Diagnostics, Device Setup, Process Auditing, error detection, Work Order Management, Incident Response, Workflow Management, Regulatory Compliance |

## What I'm looking for

```text
I'm looking to transition into an IT Support or Technical Operations role where I can apply my troubleshooting, incident response, documentation, and workflow management experience while building on CompTIA A+ and Azure fundamentals.
```

## About

```text
I coordinate municipal water and wastewater operations at Augusta Utilities, supervising 20+ field employees and managing high-volume work orders in Cityworks.

I generate, assign, audit, and close roughly 100 work orders each week, reviewing records for errors and maintaining data integrity and compliance. I also serve as an escalation point for operational and customer service issues.

I've troubleshot emergency water main breaks, coordinated responses during hurricanes and severe weather, and maintained regulatory compliance. I'm pursuing CompTIA A+ and Microsoft AZ-900 as I transition into IT Support or Technical Operations.
```

## Experience

### Distribution Coordinator (current)

Augusta Utilities. Nov 2014 - Present

```text
Supervise and coordinate 20+ field employees across municipal water and wastewater operations. Generate, assign, and track approximately 50 work orders per week within Cityworks, and audit and close out an additional 50+ completed work orders weekly.
```

Skills: Cityworks, Excel, Incident-Documentation, Process-Auditing, Troubleshooting, Emergency-Response, Regulatory-Compliance

### Landscaping Technician

Perimeter Landscape. Aug 2013 - Aug 2014

```text
Performed landscaping duties including planting, mowing, and maintenance.
```

### Maintenance Technician

New Bold. May 2013 - Aug 2013

```text
Performed maintenance tasks to ensure equipment and facility functionality.
```

### Paper Machine Operator

[International Paper](https://himalayas.app/companies/international-paper). Mar 2011 - Apr 2013

```text
Operated paper machine equipment in a manufacturing environment.
```

### Flooring Installer

Custom Flooring. Jun 2007 - Feb 2011

```text
Installed flooring materials for residential or commercial projects.
```

## Education

### Microsoft

Microsoft AZ-900: Azure Fundamentals, Cloud Fundamentals

```text
Currently pursuing the Microsoft AZ-900: Azure Fundamentals certification.
```

### CompTIA

CompTIA A+, IT Support

```text
Currently pursuing the CompTIA A+ certification.
```

## Tech stack

- Windows 10
- Microsoft Excel

To contact Corey, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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