# Clinton Nwakanma

Clinton Nwakanma is a remote worker on Himalayas, Customer Service Specialist at Citizen Disability, based in Nigeria.

Source: https://himalayas.app/@clintonnwakanma

```text
Customer Service Representative at CITIZEN DISABILITY who supported customers through calls, sales guidance, and CRM follow-ups.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 60k+ USD |
| Job categories | Customer Service, Sales |
| Skills | Customer Support, Customer Service, Outbound Calling, Sales, CRM, Data Entry, Email Communication, Customer Relationship Management, Microsoft Office, Word, PowerPoint, Excel, Google Workspace, Google Docs, Google Sheets |

## About

```text
At CITIZEN DISABILITY, I handled outbound calls with potential and existing customers, addressing their questions and concerns.

I identified client needs, offered personalized solutions, and guided customers through each stage of the sales process.

I handled objections professionally and recorded call details, customer data, and feedback in CRM systems to support follow-ups and service delivery.

I consistently achieved and surpassed call and conversion goals, contributing to customer growth and satisfaction. I also bring experience with customer support, data entry, email communication, and CRM platforms.
```

## Experience

### Customer Service Specialist

Citizen Disability. Mar 2021 - Apr 2023

```text
Managed a high volume of outbound calls to potential and existing customers, addressing their questions and concerns. Provided exceptional customer support by identifying client needs, offering personalized solutions, and guiding them through the sales process.
```

Skills: Customer-Support, Outbound-Calls, CRM, Zendesk, Salesforce, ERP, Communication-Skills, Problem-Solving, Relationship-Management, Microsoft-Office, Google-Workspace

## Education

### Imo State University

Master of Science, Physiology

```text
Pursued a Master's degree in Physiology, with studies ongoing as of February 2025.
```

### Alex Ekwueme Federal University

Bachelor of Science, Physiology. 2018 - 2023

```text
Completed a Bachelor of Science in Physiology from 2018 to 2023.
```

## Tech stack

- Salesforce
- Google Docs
- Shopify
- Gmail
- Slack
- Zendesk
- Google Workspace
- Google Sheets
- Skype
- Google Meet
- Microsoft Office

To contact Clinton, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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