# clinton keepler

clinton keepler is a remote worker on Himalayas, Application Support Engineer SRE at Ergo Technology & Services, based in India.

Source: https://himalayas.app/@clintonkeepler

```text
Application Support Engineer SRE at Ergo Technology & Services, supporting 30+ vehicle insurance applications on AKS and Docker Swarm.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2995k+ INR |
| Job categories | DevOps Engineer, Site Reliability Engineer, Linux Engineer, Application Support Analyst, Technical Support Engineer |
| Skills | Application Support, Site Reliability Engineering, DevOps, CI CD, Production Support, Incident Management, ITIL, Kubernetes, Azure Kubernetes Service (AKS), Amazon EKS, Docker, Docker Swarm, Git, GitHub, GitHub Actions |

## About

```text
At Ergo Technology & Services, I support 30+ web applications in the vehicle insurance domain. I troubleshoot application and environment issues across Docker Swarm and Azure Kubernetes Service (AKS), and monitor service health with Grafana, Zabbix, and Dynatrace.

I correlate Dynatrace alerts with application logs and infrastructure metrics to investigate service-impacting incidents. I also analyze Kibana/ELK logs and troubleshoot AKS pod failures, Docker Swarm services, and application-to-database connectivity.

At SHI Solutions PVT LTD, I worked on-site as an Email Server DevOps Engineer for Mazagaon Dock Shipbuilders. I designed and maintained GitHub CI/CD workflows, automated build and deployment processes, and worked with Docker images and containers.

At RAIL EUROPE INDIA PVT LTD, I supported ERA, Loco2, and the Rail Europe Mobile App. My work included monitoring AWS EKS and CloudWatch, handling API credentials through AWS Cognito, and supporting application containers, databases, and web servers.
```

## Experience

### Application Support Engineer SRE (current)

Ergo Technology & Services. Feb 2026 - Present

```text
Handling 30+ web applications of the vehicle insurance domain, coordinating with development, database, infrastructure, and network teams for issue resolution. Managed deployments on Docker Swarm and Azure Kubernetes Service (AKS), monitored application health, and maintained repositories and documentation.
```

Skills: Docker, Kubernetes, AKS, ArgoCD, JFrog-Artifactory, GitHub, Grafana, Zabbix, Dynatrace, ELK, Kibana, ServiceNow, Confluence, ITIL, Incident-Management, Change-Management, Problem-Management, On-call-Support, Troubleshooting, Linux

### Technology Associate – Linux

SHI Solutions PVT LTD. May 2025 - Feb 2026

```text
Worked as an on-site Email Server DevOps Engineer at Mazagaon Dock Shipbuilders (MDL), designing and maintaining CI/CD pipelines using GitHub CI/CD, automating build and deployment workflows, and managing Docker images and containers.
```

Skills: DevOps, CI-CD, GitHub-Actions, Docker, Kubernetes, Linux, Security, Cloud-Services, Containerization, Deployment-Strategy, Orchestration

### Application Support Analyst

Rail Europe India PVT LTD. May 2021 - Feb 2025

```text
Managed projects in JIRA, created repositories in GitHub, monitored application load with Grafana, and worked with AWS services including EKS, Cognito, and CloudWatch. Handled Docker container management, MySQL database configuration, and API credential generation.
```

Skills: Cognito, Cloudwatch, Docker, Kubernetes, Nginx, Apache-Tomcat, MySQL, MariaDB, Shell-Scripting, Cron-Job, Incident-Management, Postmortems, Jira, GitHub, Confluence, Slack, Salesforce, Jenkins, ArgoCD, Grafana, Postman, AWS, Amazon-EKS

### Technical AR Executive

IKS. Jul 2020 - Dec 2020

```text
Managed Check Point firewall policies, performed upgrades from R80 to R81, created backups, and analyzed logs. Administered Trend Micro DDEI and a Data Diode appliance for air gap solutions.
```

Skills: Checkpoint, Firewalls, SmartConsole, VSphere, VClient, Trend-Micro-DDEI, Data-Diode, Linux, RedHat, CentOS, Ubuntu, Networking, TCP, UDP, VPN, NAT, Subnets, DNS, IPtables, Disk-Management, Boot-Process, Runlevel

## Education

### Mumbai University

Master of Science, Information Technology

```text
Master of Science in Information Technology from Mumbai University, completed in August 2025.
```

### Mumbai University

Bachelor of Science, Information Technology

```text
Bachelor of Science in Information Technology from Mumbai University, completed in May 2019.
```

## Tech stack

- Postman
- Microsoft Azure
- Amazon CloudWatch
- GitHub
- Kubernetes
- Docker Swarm
- Amazon EKS
- Jenkins
- GitHub Actions
- Salesforce
- MySQL
- MariaDB
- Slack
- Jira
- JFrog Artifactory
- Grafana
- Kibana
- Zabbix
- Ubuntu
- CentOS
- Linux
- Confluence
- Ansible
- Microsoft Excel
- Git
- Docker
- NGINX
- Apache Tomcat
- Amazon Web Services (AWS)
- ServiceNow
- Dynatrace
- Argo CD

To contact clinton, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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