# Claudia Cloete

Claudia Cloete is a remote worker on Himalayas, Information Systems Intern at Lesedi Nuclear Services, based in South Africa.

Source: https://himalayas.app/@claudiacloete1

```text
Information Systems Intern at Lesedi Nuclear Services supporting IFS Cloud users, administering access, and delivering practical AI training.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 243k+ ZAR |
| Job categories | ERP Support Specialist, IT Support Specialist |
| Skills | IFS Cloud, ERP Support, ERP User Administrator, Access Administration, License Administration, Tier 1 Technical Support, Incident resolution, Incident Escalation, User Training, AIFundamentals, Responsible AI, Process Support, Process documentation, Data Verification, Microsoft 365 |
| LinkedIn | https://linkedin.com/in/cpcloete |

## About

```text
At Lesedi Nuclear Services, I support IFS Cloud adoption across operational processes, including time registration, purchase requisitions, and system navigation. I also administer user access and licences.

I provide first-line ERP support by resolving routine issues and coordinating complex escalations with third-party service providers. I deliver training on AI fundamentals and responsible workplace use, turning technical concepts into practical guidance.

Earlier, at the University of Cape Town, I supported student registration and verified records, contributing to reported reductions in processing time and registration errors. I also supported students as a front desk assistant and mentor, and assisted with English comprehension and writing at Vredendal High School.
```

## Experience

### Information Systems Intern (current)

Lesedi Nuclear Services

```text
Support IFS Cloud adoption across operational processes, assisting users with time registration, purchase requisitions and system navigation. Administer user access and licensing, provide first-line ERP support, and deliver training on AI fundamentals.
```

Skills: IFS-Cloud, ERP-Support, User-Administration, Access-Control, Tier-1-Technical-Support, Incident-resolution, Escalation-Management, User-Training, AIFundamentals, Responsible-AI, Process-documentation, Stakeholder-Communication, Microsoft-365, Excel, Microsoft-Word, Drawio

### Teacher's Assistant

Vredendal High School. Apr 2021 - Dec 2021

```text
Provided individual academic support in English comprehension and writing, adapting guidance to learner needs. Streamlined classroom administration and coordinated communication between learners and teaching staff.
```

Skills: Academic-Support, Communication-Skills, Classroom-administration, Coordination

### Commerce Education Development Unit Mentor

University of Cape Town. Feb 2019 - Dec 2020

```text
Mentored 3+ first-year students annually, providing practical guidance on study techniques, time management and access to university resources. Supported students' transition into university through structured check-ins and personalised academic guidance.
```

Skills: Mentorship, Study-Techniques, Time-Management, Academic-Guidance, Student-Support

### Registration Assistant

University of Cape Town. Jan 2020 - Feb 2020

```text
Managed student registration enquiries and enrolment support, contributing to a reported 50% reduction in processing time. Verified student records and supporting information, contributing to a reported 30% reduction in registration errors.
```

Skills: Student-Registration, Enrolment-Support, Data-Verification, Customer-Service, Administrative-Support

### Student Front Desk Assistant

University of Cape Town. Feb 2019 - Dec 2019

```text
Resolved a reported 80% of student enquiries at first contact, strengthening service responsiveness. Coordinated maintenance and accommodation queries between students and housing management, and verified resident information.
```

Skills: Customer-Service, Issue-Resolution, Coordination, Data-Verification, Documentation

## Education

### University of Cape Town

Bachelor of Commerce, Information Systems

```text
Bachelor of Commerce specialising in Information Systems, completed in 2025.
```

## Tech stack

- Microsoft Excel
- IFS Cloud
- Microsoft Word
- Microsoft 365

To contact Claudia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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