# Chiara Zappa

Chiara Zappa is a remote worker on Himalayas, Recruiter Coordinator at Bet365 - Hillside (Sports) MP Limited, based in Malta.

Source: https://himalayas.app/@chiarazappa

```text
Recruiter Coordinator at Bet365, managing full-cycle hiring and engaging diverse candidates across recruitment channels.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Malta |
| Authorized to work in | Malta |
| Salary expectations | 40k+ EUR |
| Job categories | Recruiting Coordinator, Recruiter, Talent Acquisition Specialist, International Recruiter |
| Skills | Full cycle Recruitment, Talent Sourcing, Candidate Screening, Candidate Engagement, Interview Coordination, Onboarding, Recruitment Marketing, Hiring Analytics, Applicant Tracking Systems, Lead Management, Student Recruitment, Social Media Recruitment, Customer Service, Quality Control, Complaint Resolution |

## About

```text
At Bet365 - Hillside (Sports) MP Limited, I manage full-cycle recruitment, from understanding hiring needs and opening campaigns to screening applications, coordinating interviews, and closing roles.

I attract and engage diverse candidates through multiple channels, conduct phone and video screenings, and communicate role expectations and company culture. I also work with internal and external stakeholders to support smooth hiring and onboarding.

At OPIT- Open Institute of Technology, I engaged prospective students and guided them through enrollment. I tracked leads in Zoho CRM and supported student recruitment, engagement, and retention through social media initiatives.
```

## Experience

### Recruiter Coordinator (current)

Bet365 - Hillside (Sports) MP Limited. Feb 2024 - Present

```text
Managed full-cycle recruitment from understanding hiring needs to closing roles. Attracted and engaged diverse candidates through multiple channels, and maintained strong communication with stakeholders to ensure smooth hiring and onboarding.
```

Skills: Recruitment, Candidate-Screening, Interview-Coordination, Stakeholder-Management, Onboarding, Hiring-Analytics, ATS, Communication-Skills

### Junior International Student Recruiter

OPIT - Open Institute of Technology. Mar 2023 - Feb 2024

```text
Engaged with prospective students through various channels, guiding them through enrollment. Promoted graduate and master programs, tracked leads using Zoho CRM, and collaborated with Marketing & Sales to achieve recruitment targets.
```

Skills: Student-Recruitment, Lead-Management, Zoho-CRM, Communication-Skills, Marketing, Data-Analysis, Social-Media

### Customer Service Agent - Quality Department

Araymond Italiana. Apr 2022 - Feb 2023

```text
Supported international customers and internal stakeholders by responding to inquiries and resolving issues related to production samples and quality control. Investigated and coordinated customer complaints, ensuring quick resolution and maintaining clear communication across global teams.
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Skills: Customer-Service, Quality-Control, Complaint-Resolution, SAP, Microsoft-Tools, Compliance, 8D-Reports

### Bartender

Tre Merli S.M.C. Jul 2020 - Sep 2020

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Assessed customer preferences by taking orders and serving snacks and drinks. Organized bar inventory and performed opening and closing duties, including printing sales reports and using POS.
```

Skills: Customer-Service, POS, Inventory-Management, Sales-Reporting

### Au Pair - Babysitter

Family. Sep 2018 - Aug 2019

```text
Applied positive behavior management techniques to enhance social interactions and emotional connection. Provided leadership in decision-making, setting boundaries, and tutoring two boys, balancing play, learning, and routine.
```

Skills: Childcare, Behavior-Management, Tutoring, Leadership, Communication-Skills

## Education

### Udemy

Recruiter Training, Talent Acquisition. 2024 - 2024

```text
Completed Recruiter Training - Talent Acquisition Beginner To Advanced.
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### University of Modern Foreign Languages

Bachelor of Arts, Modern Foreign Languages / Economics. 2019 - 2023. Grade: 107/110

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Bachelor of Arts in Modern Foreign Languages and Economics, with a grade of 107/110.
```

### ICDL

ICDL Standard, Digital Skills. 2022 - 2022

```text
Earned ICDL Standard certification covering IT Security, Online Collaboration, and Digital Marketing.
```

### ERASMUS Student in Romania

ERASMUS, Political Science and Geopolitics. 2021 - 2022

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ERASMUS program in Political Science and Geopolitics modules.
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### ERASMUS Student in Poland

ERASMUS, Global Economic and Cultural Anthropology. 2020 - 2021

```text
ERASMUS program in Global Economic and Cultural Anthropology modules.
```

## Tech stack

- SAP
- Zoho Campaigns
- SmartRecruiters
- Zoho CRM

To contact Chiara, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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