# Chhaya Shinde

Chhaya Shinde is a remote worker on Himalayas, Assistant VP - Delivery leader at Hexaware Technologies, based in India.

Source: https://himalayas.app/@chhayashinde1

```text
Account delivery leader at Hexaware Technologies managing AXA Insurance’s $20M+ portfolio and driving account growth and delivery excellence.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 5538k+ INR |
| Job categories | Program Manager, Account Manager, Engagement Manager, Project Manager |
| Skills | Program Management, Service Delivery Management, P&L management, Account Growth, Digital Transformation, Process Automation, Robotic Process Automation, Agile, Scrum, DevOps, ITIL, PRINCE2, RUP, Waterfall, Cloud Computing |
| LinkedIn | https://linkedin.com/in/chhaya-shinde |

## About

```text
At Hexaware Technologies, I’m the Assistant VP and delivery leader for the AXA Insurance global account, a $20M+ portfolio spanning multiple geographies. I’m responsible for account growth, delivery excellence, client relationships, and end-to-end P&L and revenue targets.

At WNS Global Services, I was delivery director for process automation and RPA programs using Appian, Kofax, and BluePrism. I also worked on transformation programs that used GenAI and the Metaverse as enablers, and on strategy for business process automation and SaaS/BPaaS product development.

At Capgemini India, I was an Engagement Manager for end-to-end project delivery across Europe and the Middle East, alongside account management. My work included delivery for application development and maintenance engagements, project finance and resourcing, and risk management.

Earlier, I worked as a program manager at NSEiT Ltd, an offshore project manager at Capgemini India, a senior software developer/module leader at Patni Computer Systems, and a software developer/module leader at Trigyn Technologies Ltd. I’m PRINCE2 certified and an AWS Certified Cloud Practitioner, with experience in program management, digital transformation, and global delivery.
```

## Experience

### Assistant VP - Delivery leader (current)

[Hexaware Technologies](https://himalayas.app/companies/hexaware-technologies-limited). Sep 2024 - Present

```text
Leading a global account (AXA Insurance) with a $20M+ portfolio, responsible for account growth, delivery excellence, and client relationship management. Owns end-to-end P&L and revenue targets while ensuring profitability and operational efficiency.
```

Skills: Program-Management, P&L-management, Customer-Relationship-Management, Stakeholder-Management, Delivery-Excellence, Account-Growth, Operational-Efficiency

### Delivery Director

[WNS Global Services](https://himalayas.app/companies/wns-global-services). Sep 2022 - Sep 2024

```text
Managed delivery for process automation and RPA programs using technologies like Appian, Kofax, and BluePrism. Led transformation programs leveraging GenAI and Metaverse, and handled client and stakeholder expectations.
```

Skills: Process-Automation, Robotic-Process-Automation, Appian, Kofax, Blue-Prism, GenAI, Metaverse, Stakeholder-Management, Strategic-Planning, SaaS, BPaaS

### Engagement Manager

[Capgemini India](https://himalayas.app/companies/capgemini-technology-services). Jan 2013 - Aug 2022

```text
Managed end-to-end delivery of projects in Europe/ME region and account management. Led ADM engagements, managed client expectations, and oversaw project finance and resource optimization.
```

Skills: ADM, Delivery-Management, Account-Management, Client-Management, Stakeholder-Management, Project-Finance, Resource-Management, Risk-Management, Industrialization, Cost-Benefit-Analysis

### Program Manager

NSEiT Ltd. Feb 2011 - Dec 2012

```text
Managed delivery for multiple accounts and projects within a business unit. Owned software delivery aspects, communicated project plans and status, and handled project planning, monitoring, and control.
```

Skills: Program-Management, Project-Planning, Monitoring, Control, Stakeholder-Management, Communication-Skills

### Offshore Project Manager

[Capgemini India](https://himalayas.app/companies/capgemini-technology-services). Jul 2003 - Jan 2011

```text
Managed offshore projects across diverse technologies, with complete ownership of development aspects. Handled project planning, monitoring, control, scheduling, and tracking of budget, effort, and delivery.
```

Skills: Offshore-Project-Management, Project-Planning, Monitoring, Control, Scheduling, Budget-Tracking, Level-Of-Effort-Tracking, Delivery-Tracking

### Senior Software Developer/Module Leader

Patni Computer Systems. Jun 2001 - Jun 2003

```text
Developed Java-based applications in the insurance domain, serving as a senior software developer and module leader.
```

Skills: Java, Insurance-Domain, Software-Development, Module-Leadership

### Software Developer/Module Leader

[Trigyn Technologies Ltd](https://himalayas.app/companies/trigyn-technologies-inc). Aug 1998 - Jun 2001

```text
Developed MVC/Java/client-server applications, serving as a software developer and module leader.
```

Skills: MVC, Java, Client-Server-Architecture, Software-Development, Module-Leadership

## Education

### Thadomal Shahani Engineering College, Mumbai University

Bachelor of Engineering, Electronics

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Completed Bachelor of Engineering in Electronics from Thadomal Shahani Engineering College, Mumbai University in 1998.
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### APMG International

Prince2 Certified Practitioner, Project Management

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Certified as a Prince2 Practitioner by APMG International.
```

### IBM

IBM Certified Solution Designer - RUP V7.0, Software Engineering

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Certified as an IBM Solution Designer for RUP V7.0.
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### Amazon Web Services Training and Certification

AWS Certified Cloud Practitioner, Cloud Computing

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Certified as an AWS Cloud Practitioner.
```

### LinkedIn Learning

Generative AI for Business Leaders, Artificial Intelligence

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Completed the Generative AI for Business Leaders course on LinkedIn Learning.
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## Tech stack

- Oracle
- JavaScript
- ASP.NET
- XML
- Appian
- Kofax
- Blue Prism

To contact Chhaya, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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