# Chester Ian Respall

Chester Ian Respall is a remote worker on Himalayas, Lead Management & Back Office Specialist at The Oldham Group by Compass, based in Philippines.

Source: https://himalayas.app/@chesterianrespall

```text
Real estate operations specialist at The Oldham Group by Compass who coordinated property turnarounds and built monday.com workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Real Estate Operations Specialist, Property Operations Coordinator, Inside Sales Associate, Lead Management, Project Coordinator |
| Skills | Real Estate Operations, Property Operations, Property Maintenance Coordination, Lead Management, Outbound Sales, Cold Calling, Prospecting, Logistics Real Estate, Vendor Scheduling and Dispatch, Tenant Turnarounds, Audit Pipelines, CRM Administration, Appfolio, Yardi, Property Meld |

## About

```text
At The Oldham Group by Compass, I supervised inbound and outbound lead management workflows and maintained pipeline auditing protocols. I also automated task delegation and project tracking using customized software frameworks.

At Freestone Property Group (Prashanth Rayapudi), I coordinated property maintenance lifecycles and contractor logistics using Yardi. I built operations dashboards and progress workflows in monday.com to track service level agreements.
```

## Experience

### Lead Management & Back Office Specialist

The Oldham Group by Compass. Dec 2024 - Nov 2026

```text
Supervised end-to-end inbound and outbound lead management workflows, optimizing conversion strategies using real estate databases. Governed corporate back-office administrations and automated task delegation and project tracking metrics.
```

Skills: Lead-Management, Back-Office-Administration, Audit-Pipelines, Automation, Property-Databases

### Property Operations & Maintenance Coordinator

America's Rental Managers. Aug 2025 - May 2026

```text
Managed end-to-end maintenance coordination, repair scheduling, and vendor dispatching workflows utilizing Property Meld. Streamlined communication between tenants, property owners, and contractors to accelerate unit turnarounds.
```

Skills: Property-Meld, Maintenance-Coordination, Vendor-Management, Work-Order-Management, Communication-Skills

### Inside Sales Associate

RentSpired under Redbird Realty. Jul 2024 - Apr 2025

```text
Executed high-volume cold calling campaigns targeting property owners and investors. Identified and qualified property portfolios to pitch remote management solutions and logged leads into AppFolio.
```

Skills: Cold-Calling, Prospecting, Lead-Qualification, Appfolio, Sales

### Project Coordinator (Property Operations)

Freestone Property Group. Dec 2022 - May 2024

```text
Coordinated portfolio maintenance lifecycles, contractor dispatch logistics, and vendor timelines using Yardi. Managed tenant work orders, turnarounds, and property access logistics, and built operations dashboards in monday.com.
```

Skills: Yardi, Property-Management, Maintenance-Coordination, Vendor-Management, Monday.Com, SLA-Compliance

### Lead Nurture Specialist

Fulton Grace Realty. May 2022 - Oct 2022

```text
Administered database workflows and prospect pipelines using CRMs including Follow Up Boss and Zbuyer. Executed automated email, text, and video drip campaigns to convert cold-outreach listings into active clients.
```

Skills: Follow-Up-Boss-(FUB)-CRM, Zbuyer, Lead-Nurturing, Email-Marketing, Video-Marketing, CRM

### Inside Sales Associate

[eXp Realty](https://himalayas.app/companies/exp-realty). Jan 2022 - May 2022

```text
Managed lead pipelines, database tags, and outbound client communication cycles using kvCORE frameworks. Conducted proactive pipeline nurturing and scheduled listing consultations for real estate brokers.
```

Skills: KVCore, Lead-Management, Pipeline-Nurturing, Client-Communication, Scheduling

### Collections & Customer Representative

Quantrics Naga. Feb 2018 - Sep 2021

```text
Handled collections and customer service duties, managing accounts and resolving customer inquiries.
```

Skills: Collections, Customer-Service, Account-Management

### Flight Reservation Specialist & Chat Support

Stellar Philippines. Aug 2015 - Jun 2017

```text
Provided flight reservation services and chat support to customers, handling bookings and inquiries.
```

Skills: Flight-Reservation, Live-Chat, Customer-Service

### Customer Service & Technical Support Representative

[Concentrix Naga](https://himalayas.app/companies/concentrix). Jul 2014 - May 2015

```text
Provided customer service and technical support, resolving issues and assisting customers with product inquiries.
```

Skills: Customer-Service, Technical-Support, Troubleshooting

### On-The-Job Media Trainee

ABS-CBN Naga. Oct 2013 - Feb 2014

```text
Completed an on-the-job training program in media, gaining practical experience in media production and operations.
```

Skills: Media-Production, On-The-Job-Training

## Education

### Partido State University

Bachelor of Arts, Communication. 2010 - 2014

```text
Bachelor of Arts major in Communication from Partido State University, Goa, Camarines Sur, from 2010 to 2014.
```

### Ateneo de Naga University

Bachelor of Arts (Undergraduate Studies), English. 2007 - 2010

```text
Undergraduate studies in English at Ateneo de Naga University, Naga City, from 2007 to 2010.
```

## Tech stack

- RingCentral
- monday.com
- Canva
- Calendly
- AppFolio
- Microsoft Office

To contact Chester Ian, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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