# chandra shekar

chandra shekar is a remote worker on Himalayas, IAM Modernization Lead at Tata Consultancy Services, based in India.

Source: https://himalayas.app/@chandrashekar10

```text
IAM Modernization Lead at Tata Consultancy Services, leading migration of 200+ CIAM applications from SailPoint IdentityIQ to Okta IGA.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2546k+ INR |
| Job categories | IAM Operations, IAM Modernization Lead, IAM Operations Lead, IAM Support |
| Skills | IAM, Identity Governance And Administration, Identity Lifecycle Management, Joiner–Mover–Leaver Processes, Access Governance, Access Administration, Provisioning, De Provisioning, IAM Migration, Role and Entitlement Mapping, Role Based Access Control, Attribute Based Access (ABAC), Segregation of Duties, IAM Operations, Incident Management |

## About

```text
At Tata Consultancy Services, I’m leading the migration of 200+ CIAM applications from SailPoint IdentityIQ to Okta IGA. I coordinate identity and access analysis, role and entitlement mapping, migration validation, and operational readiness.

Previously, I managed a 40-member global IAM operations team across five platforms for Credit Suisse and UBS. I oversaw access services, provisioning, incidents, and operational controls, and presented service reviews covering KPIs, CPIs, SLAs, and service risks.

Earlier at Tata Consultancy Services, I supported IAM operations for Credit Suisse, investigated access and provisioning issues, and created 150+ ServiceNow knowledge-base articles that contributed to an approximately 35% reduction in incidents entering the L1 support queue. I’ve also supported SOX and FINMA control reviews and hold SailPoint and Okta certifications.
```

## Experience

### IAM Modernization Lead (current)

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Jul 2025 - Present

```text
Led migration of 200+ CIAM applications from SailPoint IdentityIQ to Okta IGA, coordinating identity/access analysis, role and entitlement mapping, migration validation and operational readiness. Also leading a four-member team supporting Aareal Bank's Omada Data Centre migration.
```

Skills: SailPoint-IIQ, Okta-Identity-Governance, Omada, IAM, Migration, Role-Mapping, Entitlement-Analysis, Stakeholder-Management

### IAM Operations Manager

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Feb 2023 - Jun 2025

```text
Managed a 40-member global IAM operations team across five platforms, overseeing access services, provisioning operations, incidents, escalations and operational controls. Coordinated service delivery and presented weekly and monthly service reviews to senior management.
```

Skills: IAM, Team-Leadership, Service-Delivery, Incident-Management, SLA-Management, KPI-Reporting, ServiceNow

### Deputy Team Lead, IAM Operations

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). May 2021 - Jan 2023

```text
Coordinated a six-member IAM L2 team handling access investigations, major incident calls and on-call deployment and release support. Led transition of an IAM access-control function and supported SOX and FINMA control reviews.
```

Skills: IAM, Team-Leadership, Incident-Management, SOX, FINMA, Knowledge-transfer, Process-Transition

### Senior Support Executive, IAM Operations

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Oct 2019 - May 2021

```text
Supported transition of two IAM platforms from Credit Suisse to TCS, preparing operational knowledge and handover material. Investigated L2 access and provisioning issues and created 150+ ServiceNow knowledge-base articles, contributing to a ~35% reduction in L1 incidents.
```

Skills: IAM, ServiceNow, Knowledge-Management, RBAC, ABAC, incident-investigation, Process-Improvement

### IAM Support Analyst L1/L2

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Jul 2015 - Sep 2019

```text
Supported 24x7 IAM operations and progressed from L1 to L2 within approximately two years. Handled provisioning and de-provisioning, joiner-mover-leaver activities, access requests and incident investigation.
```

Skills: IAM, Provisioning, De-Provisioning, Active-Directory, ServiceNow, Aura, Segregation-of-Duties

## Education

### Vijaya First Grade College

Bachelor of Business Management, Business Management. 2012 - 2015

```text
Pursued a Bachelor of Business Management degree from 2012 to 2015.
```

## Tech stack

- ServiceNow

To contact chandra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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