# Catarina Ferreira

Catarina Ferreira is a remote worker on Himalayas, Head of Human Resources at Dreams Madeira, World of Hyatt, based in Portugal.

Source: https://himalayas.app/@catarinaferreira1

```text
Head of Human Resources at Dreams Madeira, World of Hyatt, where I designed HR processes and recruited for a 350+ employee resort opening.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Portugal |
| Authorized to work in | Portugal |
| Salary expectations | 40k+ EUR |
| Job categories | HR Manager, Human Resources Director, Recruiter, HRIS Administrator |
| Skills | HR Strategy, HR Policy Development, Recruitment, Employee Relations, HR Compliance, HRIS Administration, Payroll Management, Workforce Analysis, HR Metrics and Reporting, Budget Reporting, Performance Reviews, Staff Development, Employer Branding, Excel, Power Query |
| LinkedIn | https://linkedin.com/in/catarina-alves-ferreira |

## About

```text
At Dreams Madeira, World of Hyatt, I designed HR processes, internal policies, and legal templates from the ground up. I led recruitment for the resort’s pre-opening phase, and the opening year had a 12.6% turnover rate.

I managed HR KPIs and budgetary reporting using advanced Excel, and supported employee relations, internal communications, and leadership coaching. At Reid’s Palace, A Belmond Hotel, I supported compliance and coordinated staff development, performance feedback, and annual appraisals.

I also administered HRIS operations, payroll data, and workforce analysis. I use HR systems including ADP, Sage, Primavera, Factorial, Talent Toolbox, and EOS, as well as Power Query for dashboards, data migration, and staff expenditure analysis.
```

## Experience

### Head of Human Resources

Dreams Madeira, World of Hyatt. Apr 2024 - Jun 2025

```text
Designed all HR processes, internal policies, and legal templates from the ground up, ensuring alignment with international corporate standards and local regulations. Led full-cycle selection procedures for a pre-opening resort with 350+ employees, achieving a 12.6% turnover rate during the opening year.
```

Skills: HR-Strategy, Policy-Development, Recruitment, Source-Selection-Procedures, Data-Analysis, Budget-Reporting, Excel, Internal-Communications, Employee-Engagement, Employer-Branding, Coaching, Leadership-Development

### HR Director Assistant

Reid's Palace, A Belmond Hotel. Feb 2019 - Apr 2024

```text
Supported HR Director in full legal and corporate policy compliance within a high-pressure international setting. Coordinated staff development, performance feedback, and annual appraisals for multicultural teams, and acted as HRIS Administrator.
```

Skills: Compliance, HR-Policy, Staff-Development, Performance-Management, HRIS, Payroll-Data-Analysis, Workforce-Analysis

### Operational Intern

International Hotel Chains. Jan 2014 - Dec 2018

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Completed rotational internships in Food & Beverage and Front Office during Bachelor's degree.
```

Skills: Food-and-Beverage, Front-Office

### Reservations Agent

International Hotel Chains. Jan 2014 - Jan 2015

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Handled international bookings and customer relations for one year.
```

Skills: Reservations, Client-Relations

## Education

### ESHTE – Estoril

Bachelor's Degree, Hospitality Management. 2014 - 2017

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Bachelor's degree in Hospitality Management with focus on operational management, service excellence, and organizational leadership.
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### IST – Lisbon

Relevant Coursework, Applied Mathematics and Computation. 2013 - 2014

```text
Relevant coursework in applied mathematics and computation, including analytical modeling, data logic, and advanced mathematics.
```

## Tech stack

- Sage
- ADP
- Factorial
- Power Query

To contact Catarina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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