# Cassna LaCount

Cassna LaCount is a remote worker on Himalayas, Multi-Site Systems & Strategic Operations at Cara Veterinary Support Services LLC, based in United States.

Source: https://himalayas.app/@cassnalacount

```text
I lead multi-site veterinary operations, systems implementations, and financial performance improvement.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Operations Manager, Project Manager, Business Operations Manager, Hospital Director, Practice Manager, Systems Implementation Manager, Financial Analyst, Inventory Manager, Operations Service Manager, Operations Support Manager, Operations, Management |
| Skills | Project Management, Systems Implementation, Multi Site Operations, Process Improvement, P&L Analysis, Budget Management, Pricing Strategy, Database Configuration, KPI Analysis, Strategic Planning, Workflow Optimization, Vendor Management, Healthcare Operations, Practice Management Systems, EMR, Microsoft Office, Google Workspace, Quickbooks, Accounting Software, Budgeting and forecasting, Payroll, Billing, Purchasing, POS systems, Medical Records, Regulatory Compliance |

## About

```text
I manage practice-management software configuration, integrations, and pricing implementation across Cara Veterinary Support Services' 10-hospital network.

As Hospital Director, I direct the financial and operational performance of a $1.5M veterinary hospital, using budgets, P&L reviews, KPI analysis, and resource planning to guide improvement priorities. I partner with medical leadership to align staffing, client service, and patient-care needs while maintaining steady year-over-year revenue growth.

I've built my healthcare operations career through practice management, inventory management, pharmacy support, and veterinary assistance. I bring practical experience in workflow optimization, vendor management, financial records, database configuration, and team leadership, including approximately 90% employee retention over the past two years.
```

## Experience

### Multi-Site Systems & Strategic Operations (current)

Cara Veterinary Support Services LLC. Feb 2025 - Present

```text
Manage practice-management software database configuration and integrations across a 10-hospital network, providing troubleshooting, implementation support, and operational guidance. Develop pricing strategies and contribute to group-wide initiatives.
```

Skills: Practice-Management-Software, Database-Configuration, Systems-Implementation, Troubleshooting, Pricing-Strategy, Multi-Site-Operations

### Hospital Director (current)

Cara Veterinary Support Services LLC. Jun 2021 - Present

```text
Direct operational and financial performance of a $1.5M annual veterinary hospital with four veterinarians and a 12-member support team. Own the hospital budget and lead monthly and quarterly business reviews using P&L data.
```

Skills: P&L-Analysis, Budget-Management, Financial-Analysis, Resource-Allocation, Staffing, Business-Reviews, Revenue-Growth, Employee-Retention, Leadership

### Interim Hospital Administrator – Second High-Volume Hospital

Cara Veterinary Support Services LLC. Jun 2026 - Aug 2026

```text
Selected to assume concurrent administrative leadership of a second high-volume hospital during an extended leadership absence while maintaining existing responsibilities. Supported operational continuity and evaluated onboarding, communication, and training processes.
```

Skills: Operational-Continuity, Workflow-Management, Training, Staffing, Employee-Relations, team-development

### Practice Manager

Village Veterinary Hospital. Jun 2020 - Jul 2021

```text
Led day-to-day practice operations, staffing, workflow, and team support prior to acquisition by Cara Veterinary Support Services LLC. Promoted into the Hospital Director role following the 2021 acquisition.
```

Skills: Practice-Operations, Staffing, Workflow-Coordination, Team-Support, Leadership

### Practice Manager

Mountain View Veterinary Clinic. Mar 2018 - Feb 2020

```text
Managed clinic operations for a team of up to 17 employees, including budgeting, purchasing, accounts receivable/payable reporting, staffing, and workflow coordination. Maintained accurate financial records and coordinated operational needs across multiple workflows.
```

Skills: Budgeting, Purchasing, Accounts-Receivable, Accounts-Payable, Staffing, Workflow-Coordination, Financial-Records, GL-Coding, Customer-Service, Clinical-Support, clinical-workflows

### Inventory Manager / Prescription Technician / Veterinary Assistant

Chuckanut Valley Veterinary Clinic. Apr 2011 - Mar 2018

```text
Managed inventory levels and vendor relationships to maintain reliable medication and supply availability while supporting cost-conscious operations. Maintained electronic medical records in accordance with federal and state requirements and supported pharmacy, client-service, and clinical workflows.
```

Skills: Inventory-Management, Vendor-Management, Medical-Records, Regulatory-Compliance, Pharmacy, Client-Services, clinical-workflows

## Tech stack

- Google Workspace
- QuickBooks

To contact Cassna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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