# Cassidy User

Cassidy User is a remote worker on Himalayas, Senior Operations Supervisor at Grifols, based in United States.

Source: https://himalayas.app/@cassidyuser

```text
Senior Operations Supervisor at Grifols, supporting plasma center compliance, quality investigations, and process improvements.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 72k+ USD |
| Job categories | Operations Supervisor |
| Skills | Plasma Center Operations, FDA Compliance, CLIA And Regulatory Compliance, OSHA Compliance, GMP, Quality Investigations, Corrective Actions, Regulatory Readiness, Audit Response, Corporate Trainer, Donor Screening, Plasma Collection, Plasmapheresis, Safety Committee Management, Inventory Management |

## About

```text
At Grifols, I lead daily plasma donor center operations in Edmond, balancing donor safety, product quality, compliance, and operational efficiency. I support quality investigations, identify trends and process gaps, and work with Quality and other departments on corrective actions and process improvements.

I played a key role in opening the Edmond plasma center and assisted with staff training and the Nexlynk launch. I’ve also developed training materials adopted for standard orientation, supported audit responses, and served as head of the center’s safety committee.
```

## Experience

### Senior Operations Supervisor (current)

[Grifols](https://himalayas.app/companies/grifols). Aug 2025 - Present

```text
Leads daily plasma donor center operations, including donor floor oversight, staff supervision, and compliance. Supports quality investigations, corrective actions, and regulatory readiness while managing staffing and performance.
```

Skills: Nexlynk, GNS, DMS, Trackwise, Microsoft-Word, Excel, PowerPoint, Aurora-XI, PCS2, Leadership, Compliance, Quality-Assurance

### Assistant Manager

Biomat. Sep 2024 - Aug 2025

```text
Supported center leadership in maintaining compliance with FDA, CLIA, OSHA, cGMP, and company requirements. Collaborated with Quality and Training teams to identify process gaps and support corrective actions.
```

Skills: FDA-Regulations, CLIA, OSHA, GMP, Training, Documentation, Inventory-Management, Cold-Storage-Management, Hiring, Onboarding, Scheduling, Performance-Feedback, Audit, SOP-Implementations

### Operations Supervisor

Biomat. Sep 2021 - Sep 2024

```text
Oversaw plasma center operations, ensuring compliance with state and federal regulations, FDA-approved procedures, OSHA, CLIA, and cGMP. Supervised donor selection, plasma collection, and maintained high production standards.
```

Skills: FDA-Regulations, OSHA, CLIA, GMP, Donor-Selection, Plasma-Collection, Training, Quality-Assurance, Safety, Documentation

### Donor Center Specialist

Biomat. May 2021 - Sep 2021

```text
Managed donor flow and minimized donor times and staffing stress. Collected and processed donor samples and units, conducted pre-donation medical screenings, and operated plasmapheresis machines.
```

Skills: Donor-Screening, Phlebotomy, Plasmapheresis, Quality-Assurance, Confidentiality, Equipment-Monitoring

### Plasma Processor

Biomat. May 2020 - May 2021

```text
Collected and processed donor samples, accurately recording product weight and sample information. Labeled and froze units within specified timeframes and prepared samples for testing lab shipment.
```

Skills: Sample-Processing, Labeling, Freezing, Packing, Equipment-Monitoring, Communication-Skills

### Medical Micropigmentation Specialist

Limitless Cosmetics. Nov 2019 - Mar 2020

```text
Owned and operated a medical micropigmentation practice, managing licenses, scheduling, marketing, and client consultations. Adhered to strict hygiene and safety protocols and handled financial transactions and client records.
```

Skills: Micropigmentation, Client-Consultation, Treatment-Planning, Hygiene-Protocols, Financial-Transactions, Record-keeping

## Education

### Southern New Hampshire University

Associate in Business Administration, Business Administration

```text
Completed a scholarship for an associate in business administration from Grifols.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Cassidy, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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