# Caio Machado

Caio Machado is a remote worker on Himalayas, Contract & Operations Supervisor at Via Brasil Mobility, based in Brazil.

Source: https://himalayas.app/@caiomachado

```text
Operations Supervisor at Via Brasil Mobility managing 1,000+ accounts and assets with 100% SLA compliance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 30k+ USD |
| Job categories | Operations Supervisor, Service Delivery Manager, Reporting Analyst |
| Skills | Operations Management, Contract Lifecycle Management, SLA Management, Fleet Management, Service Delivery, SQL, MySQL, ETL, Power BI, DAX, KPI Tracking, Budgeting, Cost Control, Process Mapping, Incident Management |
| LinkedIn | https://linkedin.com/in/machado-caio |

## What I'm looking for

```text
I'm looking for an operations, service delivery, or reporting role in Poland. I'm available to relocate within three months of an offer.
```

## About

```text
At Via Brasil Mobility, I lead operations and field-team coordination for 1,000+ active accounts, sustaining 100% SLA compliance. I manage the contract lifecycle from onboarding to renewal and track budgets, costs, productivity, and profitability.

I build SQL and Power BI reports from ERP and telemetry data to support management decisions. Earlier, as a Contract & Operations Analyst at Via Brasil Mobility, I ran SQL-based ETL on ERP databases and addressed data-integrity issues in logistics reporting.
```

## Experience

### Contract & Operations Supervisor (current)

Via Brasil Mobility. Apr 2025 - Present

```text
Lead the operations team and field-team coordination for 1,000+ active accounts, sustaining 100% SLA compliance. Own the contract lifecycle from onboarding to renewal, track budgets, and build SQL and Power BI reports from ERP and telemetry data.
```

Skills: SQL, Power-BI, ERP, SLA-Management, Contract-Lifecycle-Management, Budgeting, Cost-Control, Process-Mapping, Incident-Management, Team-Leadership

### Contract & Operations Analyst

Via Brasil Mobility. Nov 2021 - Mar 2025

```text
Ran SQL-based ETL on ERP databases, finding and fixing critical data-integrity issues in logistics reporting. Managed fleet incidents and claims end to end, reducing time-to-resolution while staying compliant.
```

Skills: SQL, ETL, ERP, Data-Integrity, Fleet-Management, Incident-Management, Claims-Management, Cost-Analysis

### Logistics Operations Analyst

Freelance. May 2021 - Oct 2021

```text
Planned routes and delivery schedules for small logistics clients, reducing average delivery delays.
```

Skills: Route-Planning, Logistics, Delivery-Scheduling

### Sales Promoter, Trade Marketing

Coca-Cola FEMSA. May 2019 - Apr 2021

```text
Ran stock audits and replenishment across retail points, reducing out-of-stock and expiry losses.
```

Skills: Stock-Auditing, Replenishment, Retail-Operations

### Fleet & Logistics Operations Analyst

Bevale. Jan 2019 - Apr 2019

```text
Tracked fleet KPIs (fuel, tyres, maintenance) and supported route optimisation and supplier management.
```

Skills: Fleet-Management, KPI-Tracking, Route-Optimization, Supplier-Management

## Education

### Faculdade Única

Bachelor of Science, Manufacturing Engineering. 2023 - Present

```text
Pursuing a Bachelor of Science in Manufacturing Engineering, expected to complete in December 2027.
```

### DevMedia

SQL Authority Certification, SQL. 2023 - 2023

```text
Completed SQL Authority Certification in 2023.
```

### LinkedIn

Data Analytics Foundations, Data Analytics. 2022 - 2022

```text
Completed Data Analytics Foundations certification in 2022.
```

### Alura

Advanced SQL Queries (MySQL), SQL. 2021 - 2021

```text
Completed Advanced SQL Queries (MySQL) certification in 2021.
```

### Alura

Power BI: Dashboard Design; Data Loading, Analysis and Visualisation, Power BI. 2021 - 2021

```text
Completed Power BI: Dashboard Design; Data Loading, Analysis and Visualisation certification in 2021.
```

### Alura

Requirements Engineering, Requirements Engineering. 2021 - 2021

```text
Completed Requirements Engineering certification in 2021.
```

## Tech stack

- Pandas
- MySQL
- Python
- SQL
- Power BI

To contact Caio, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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