# Bukola Adelusola

Bukola Adelusola is a remote worker on Himalayas, Sales Executive - Customer Support & Onboarding at PayHippo, based in Nigeria.

Source: https://himalayas.app/@bukolaadelusola

```text
Hi, I'm Bukola. I specialize in operations support, guest communication, and quality assurance for hospitality businesses. I enjoy improving systems
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Support Representative, Customer Experience Specialist, Customer Success Specialist, Customer Onboarding Specialist, Account Manager, Sales Executive, Operations Specialist, Administrative Officer, Virtual Assistant, Customer Support Agent, Customer Representative, Client Support Representative, User Support Representative, Customer Technical Support Representative, Service Support Representative, Support Representative, Customer Support Specialist, Customer Service Associate, Customer Support, Customer Service, Technical Support Representative |
| Skills | Customer Support, Customer Experience, Phone Support, Email Support, Chat, Customer Onboarding, Account Management, CRM Management, Pipeline Reporting, Problem Solving, Conflict Resolution, Customer Escalation, Documentation, Remote Collaboration, Digital Operations, Microsoft Office, Google Workspace, HubSpot, Zoho CRM, Salesforce, Notion, Slack, Microsoft Teams, Zoom, Airbnb, Booking.Com, VRBO, Uplisting, ChatGpt, Claude, Canva, Mailchimp, Google Trends, WhatsApp |
| Website | https://adelusola.notion.site/Bukola-STR-Operations-Specialist-Airbnb-Co-Host-3308fabba6fe806fa92dc89f0009772f |
| Portfolio | https://adelusola.notion.site/Bukola-STR-Operations-Specialist-Airbnb-Co-Host-3308fabba6fe806fa92dc89f0009772f |
| LinkedIn | https://https://www.linkedin.com/in/bukola-adelusola-5834211b5 |

## What I'm looking for

```text
I'm seeking full-time, part-time, contract, freelance, or long-term remote roles where I can support customers, manage onboarding and digital operations, and collaborate across US, UK, and European hours.
```

## About

```text
I've supported customers across PayHippo, Rachie Luxury Stays, retail, and administrative environments, delivering clear, empathetic service across fintech and hospitality.

At PayHippo, I managed 50–80 outbound calls daily, guided referred customers through loan applications, and onboarded 10–25 customers monthly while maintaining accurate CRM records. At Rachie Luxury Stays, I resolved guest booking, check-in, and stay issues across Airbnb, Booking.com, and VRBO while coordinating cleaners, vendors, and property owners.

I'm comfortable working remotely across email, chat, phone, and WhatsApp, using CRM, property management, and collaboration tools to keep customers informed and operations moving.
```

## Experience

### Sales Executive - Customer Support & Onboarding

PayHippo. Jan 2023 - Dec 2026

```text
Managed outbound calls and onboarded new customers, maintaining CRM records and collaborating with support teams.
```

Skills: Customer-Support, Customer-Onboarding, CRM-Management, Outbound-Sales, Problem-Solving

### Customer Support & STR Operations Specialist

Rachie Luxury Stays. Jan 2022 - Dec 2025

```text
Provided guest support across booking platforms, resolved issues, and coordinated operations to ensure positive experiences.
```

Skills: Customer-Support, Airbnb, Booking.Com, VRBO, Uplisting, Problem-Solving

### Administrative Officer

First Royal Oil. Jan 2021 - Dec 2022

```text
Supported administrative operations, assisted customers and stakeholders, and managed financial records.
```

Skills: Administrative-Support, Customer-Service, Record-keeping, Financial-Records, Time-Management

### Cashier & Customer Service Representative

Retail Environment. Jan 2020 - Dec 2021

```text
Delivered customer service and processed transactions accurately in a fast-paced retail setting.
```

Skills: Customer-Service, Cash-Handling, Transaction-Processing

## Education

### Wrix-way Tech Hub

Professional Program, Digital Marketing

```text
Enrolled in the Digital Marketing Professional Program, currently in progress.
```

### University of Lagos

Bachelor of Science, Accounting

```text
Pursued a Bachelor of Science in Accounting.
```

### STR Academy

Certificate, Hospitality

```text
Completed short-term rental operations and hospitality training.
```

## Tech stack

- Salesforce
- Mailchimp
- Microsoft Teams
- HubSpot
- WhatsApp
- Google Workspace
- Canva
- Zoho CRM
- ChatGPT

To contact Bukola, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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