# Brianna Gargano

Brianna Gargano is a remote worker on Himalayas, Complex Group Reservations Coordinator at Hilton Waldorf Astoria and Signia, based in United States.

Source: https://himalayas.app/@briannagargano

```text
Group Reservations Coordinator at Hilton Waldorf Astoria and Signia, coordinating bookings for conventions and up to 60 groups.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Administrative Coordinator, Executive Assistant, Reservations Coordinator, Front Desk Receptionist |
| Skills | Group Reservations, Hotel Room Inventory, Physician Credentialing, Scheduling, Event Coordination, Healthcare Administration, Patient Intake, Hotel Operations, OnQ, Research and Innovation, Passkey, Meditouch, PointClickCare, NextGen, CAQH |

## About

```text
At Hilton Waldorf Astoria and Signia, I coordinate complex group reservations and room inventory across two connected luxury resorts and convention center space. I typically manage about 60 groups at a time and partner with Sales, Revenue Management, and Event teams to keep bookings on schedule.

I created and ran Wellness Atelier, a lobby pop-up activation series showcasing and sampling products for guests, with signage and a branded takeaway card. I also worked with resort sales teams, vendors, and event planners to build customized spa packages for corporate groups.

At Cornerstone Foot and Ankle, I brought physician credentialing in house from a third party for 10 physicians and managed credentialing, licensing, and enrollment paperwork across practice sites. I also created and led onboarding and workflow training for front office reception staff and medical assistants.
```

## Experience

### Complex Group Reservations Coordinator (current)

Hilton Waldorf Astoria and Signia. Jun 2026 - Present

```text
Coordinate complex group reservations and room inventory across two luxury resorts, managing about 60 groups at a time. Handle high volumes of calls, emails, and client inquiries, and partner with sales, revenue, and event teams.
```

Skills: OnQ, Research-and-Innovation, Passkey, Salesforce, Excel, Outlook, Zoom, Teams, Calendly, Docusign

### Spa Front Desk and Activations Coordinator

Hilton Waldorf Astoria and Signia. Oct 2024 - Jun 2026

```text
Managed front desk inquiries, phone calls, and email communications for spa group inquiries, booking reservations, and answering guest questions. Generated spa group sales and created the Wellness Atelier pop-up activation series.
```

Skills: OnQ, Research-and-Innovation, Passkey, Salesforce, Excel, Outlook, Canva, Cvent

### Executive Assistant

Cornerstone Foot and Ankle. Aug 2022 - Jul 2024

```text
Supported executive leadership by managing calendars, travel, and administrative operations. Brought physician credentialing in-house for 10 physicians and managed front office operations across multiple locations.
```

Skills: Meditouch, PointClickCare, NextGen, CAQH, PECOS, NPPES-NPI-Registry, Medicaid-Medicare, Rippling, Excel, Outlook, Docusign

### Unit Secretary and Front Desk Representative

ProMedica. Oct 2020 - Aug 2022

```text
Managed unit front desk duties as primary point of contact for calls, visitors, physicians, and nursing staff. Handled high volume phone transfers, patient admissions, scheduling, and administrative paperwork.
```

Skills: Meditouch, PointClickCare, NextGen, Excel, Outlook

### Advisement Assistant and Receptionist

Camden County College. Jan 2018 - Jan 2022

```text
Served as front desk receptionist, greeting students and visitors, answering calls, and directing traffic. Managed appointment scheduling, student intake, email correspondence, and data entry.
```

Skills: Excel, Outlook, Data-Entry

### Assistant Teacher

Children of America. Jan 2016 - Jan 2018

```text
Assisted in teaching and supporting children in a childcare setting.
```

## Education

### Purdue University Global

Bachelor of Science, Business Administration. 2024 - Present

```text
Pursuing a Bachelor of Science in Business Administration with a concentration in Sports and Entertainment Management, expected to continue as of 2026.
```

### Camden County College

Associate Equivalent, General Studies. 2015 - 2020

```text
Completed an Associate Equivalent in General Studies from Camden County College from 2015 to 2020.
```

## Tech stack

- Salesforce
- DocuSign
- Google Workspace
- Asana
- Zoom
- Canva
- Rippling
- Calendly

To contact Brianna, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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