# Boudja Redha

Boudja Redha is a remote worker on Himalayas, Sales & Customer Service at Family Business, based in Algeria.

Source: https://himalayas.app/@boudjaredha

```text
Customer support professional at SARL PLASTUB who handled B2B orders, customer issues, and delivery follow-ups.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Algeria |
| Authorized to work in | Algeria |
| Salary expectations | 35k+ USD |
| Job categories | Customer Support, Customer Service, Customer Success Representative, Virtual Support Specialist |
| Skills | Customer Support, Customer Service, B2B Sales, Customer Relationship Management, Odoo, Odoo ERP, Complaint Handling, Order Management, Order Processing, Invoicing, Logistics Coordination, Microsoft Office |

## What I'm looking for

```text
I'm looking for a remote Customer Support, Customer Service, Customer Success, or Virtual Support role.
```

## About

```text
At SARL PLASTUB, I managed customer requests, quotations, orders, and follow-ups for B2B customers in industrial materials. I used Odoo CRM/ERP for customer records, sales activities, invoicing, and order administration.

I coordinated with logistics and internal teams to track deliveries and resolve customer issues, including handling complaints and following up with customers.

Through seasonal involvement in my family’s business, I supported customers at an official KANUF distribution point and participated in a water-distribution business. My work included product information, sales support, and stock and order follow-up.
```

## Experience

### Sales & Customer Service (current)

Family Business. Jan 2015 - Present

```text
Assisted customers at an official KANUF distribution point, providing product information and sales support. Supported customer service, sales, stock/order follow-up, and daily business operations during summer periods.
```

Skills: Customer-Service, Sales, Stock-Management, Order-Follow-up, Communication-Skills

### Sales / Commercial Agent

SARL PLASTUB. Jan 2024 - Jan 2026

```text
Managed customer requests, quotations, orders, and follow-ups while using Odoo CRM/ERP for invoicing and order administration. Coordinated with logistics and internal teams to track deliveries and resolve customer issues.
```

Skills: Odoo, ERP, B2B-Sales, Customer-Service, Order-Management, Invoicing, Logistics-Coordination, Complaint-Handling, Problem-Solving, Communication-Skills

## Education

### University of Ghardaïa

Bachelor of Science, Automation & Systems. 2019 - 2024

```text
Bachelor of Science in Automation & Systems from the University of Ghardaïa, completed in 2024.
```

### Moubarak Mili High School

Baccalaureate, Experimental Sciences

```text
Baccalaureate in Experimental Sciences from Moubarak Mili High School.
```

## Tech stack

- Odoo

To contact Boudja, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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