# Bonnie Pullen

Bonnie Pullen is a remote worker on Himalayas, Crime Records Technician at Texas State Police Department, based in United States.

Source: https://himalayas.app/@bonniepullen

```text
I improve compliance, data integrity, and records management through detailed auditing.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 30k+ USD |
| Job categories | Call Center Representative, Customer Service, Records Manager, Teller |
| Skills | Audit, Financial Auditing, Insurance Premium Audit, Compliance, Financial Systems, Information Systems, Data Integrity, Records Management, Crime Records Management, File Management, Project Management, Remote Work, Excel, Appointment Management, Client Services, Communication Skills, Critical Thinking, Cross Selling, Call Center, Call Handling, Customer Relationship Management, Customer Success, Customer Support, Customer Engagement, Customer Experience, Customer Retention, Customer Onboarding, Inbound Sales, Outbound Sales, Multitasking, Organizational Skills, Phone Support, Prioritization, Problem Solving, Time Management, Sales Support, Customer Service, Data Management, Internal Controls, Financial Analysis, Data Entry |

## What I'm looking for

```text
I'm looking for a role where I can apply auditing, compliance, records management, and data-integrity experience to improve processes, maintain accurate documentation, and support reliable operations.
```

## About

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I've built 10 years of experience across auditing, crime records management, and customer service, with a focus on accurate records, compliance, and reliable data.

At Ernst & Young, LLP, I examined transactions and financial and information systems for compliance with laws and regulations. I evaluated controls that supported system reliability, data integrity, stakeholder trust, and operational reliability.

With the Texas State Police Department, I filed and retrieved legal documents, evidence records, and reports. I developed systematic record-organization approaches that improved retrieval times and data consistency, while resolving discrepancies with colleagues.

I've also conducted field-based and remote insurance premium audits at Information Providers Inc, examining payroll, financial statements, and operational data to finalize audit reports and documentation. My customer service experience at Wells Fargo Bank strengthened my ability to handle sensitive data, resolve inquiries, and provide accurate support.
```

## Experience

### Crime Records Technician

Texas State Police Department

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Filed and retrieved legal documents, records, and reports; maintained records of evidence and wrote and reviewed reports. Developed and implemented a systematic approach to organizing project records, improving retrieval times and data consistency.
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Skills: Records-Management, Data-Management, Documentation, Collaboration, Data-Integrity

### Customer Service Representative and Teller

[Wells Fargo Bank](https://himalayas.app/companies/wells-fargo)

```text
Completed and exceeded inbound sales goals in a customer-oriented environment, tailoring financial advice to members. Collaborated with team members to develop innovative solutions for customer inquiries, enhancing service quality and member satisfaction.
```

Skills: Customer-Service, Sales, Financial-Advice, Teamwork, Compliance, Data-Accuracy, Confidentiality

### Insurance Premium Auditor

Information Providers Inc

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Performed field-based and remote audits across various business environments, examining payroll records, financial statements, and operational data. Developed and adhered to strict confidentiality protocols while working independently, streamlining data entry processes and ensuring compliance.
```

Skills: Audit, Remote-Work, Data-Entry, Confidentiality, Time-Management, Payroll-Analysis, Payroll, Financial-Analysis, Compliance

### Senior Auditor

[Ernst & Young, LLP](https://himalayas.app/companies/ey)

```text
Examined records on various mediums to ensure transaction recording and compliance with laws and regulations. Evaluated financial and information systems, recommending controls to ensure system reliability and data integrity.
```

Skills: Audit, Financial-Analysis, Compliance, Data-Integrity, Risk-Assessment

## Education

### Texas State University

Bachelor of Business Administration, Accounting and Business Management. Grade: Magna Cum Laude

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Bachelor of Business Administration in Accounting and Business Management, graduated Magna Cum Laude.
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### University of Texas at San Antonio

Master of Business Administration, Accounting

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Master of Business Administration in Accounting with over 30 graduate-level hours, ensuring CPA exam readiness.
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## Tech stack

- Microsoft Excel

To contact Bonnie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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